15
Warranty Terms
Warranty Period
in the product within 15 days upon receipt of the product.
Warranty Exclusions
1. Products subjected to unauthorized repair, misuse, collision, neglect, mishandling, soaking, accident,
2. Products subjected to improper use or whose labels o
r security tags have been torn off or altered.
3. Products whose warranty has expired.
4. Products damaged due to force majeure, such as fire, flood, lightening, etc.
Warranty Claim Procedure
can always contact Velieta’s customer service through email at
Velivi@163.com
.
2. Velieta’s customer service will guide you through the whole service procedure regarding any product
issue or problem you have encountered.
Velieta reserves the right to reexamine damaged or returned products.
Contact Card
Support Phone : (213)432-5433
Support Email :
Velivi@163.com
Velivi@163.com