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One-Year Warranty - This Product is warranted to be free from defects in material and 
workmanship.  If it appears within one year from the date of original installation, whether 
or not actual use begins on that date, that the product does not meet this warranty, a new 
or remanufactured part, at the manufacturer’s sole option to replace any defective part, will 
be provided without charge for the part itself provided the defective part is returned to the 
distributor through a qualified servicing dealer. 

THIS WARRANTY DOES NOT INCLUDE LABOR OR OTHER COSTS incurred for diagnosing, 
repairing, removing, installing, shipping, servicing or handling of either defective parts or 
replacement parts.  Such costs may be covered by a separate warranty provided by the installer.  

THIS WARRANTY APPLIES ONLY TO PRODUCTS IN THEIR ORIGINAL INSTALLATION LOCATION 
AND BECOMES VOID UPON REINSTALLATION.

LIMITATIONS OF WARRANTIES – ALL IMPLIED WARRANTIES (INCLUDING IMPLIED WARRANTIES 
OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY) ARE HEREBY LIMITED IN 
DURATION TO THE PERIOD FOR WHICH THE LIMITED WARRANTY IS GIVEN.  SOME STATES DO 
NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE MAY 
NOT APPLY TO YOU.  THE EXPRESSED WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE 
AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR 
OTHER PERSON WHATSOEVER.

ALL WORK UNDER THE TERMS OF THIS WARRANTY SHALL BE PERFORMED DURING NORMAL 
WORKING HOURS.  ALL REPLACEMENT PARTS, WHETHER NEW OR REMANUFACTURED, 
ASSUME AS THEIR WARRANTY PERIOD ONLY THE REMAINING TIME PERIOD OF THIS 
WARRANTY.

THE MANUFACTURER WILL NOT BE RESPONSIBLE FOR:

1. Normal maintenance as outlined in the installation and servicing instructions or owner’s 

manual, including filter cleaning and/or replacement and lubrication.

2. Damage or repairs required as a consequence of faulty installation, misapplication, abuse, 

improper servicing, unauthorized alteration or improper operation.

3. Failure to start due to voltage conditions, blown fuses, open circuit breakers or other damages 

due to the inadequacy or interruption of electrical service.

4. Damage as a result of floods, winds, fires, lightning, accidents, corrosive environments or 

other conditions beyond the control of the Manufacturer.

5. Parts not supplied or designated by the Manufacturer, or damages resulting from their use. 

6. Manufacturer products installed outside the continental U.S.A., Alaska, Hawaii, and Canada.

7.  Electricity or fuel costs or increases in electricity or fuel costs for any reason whatsoever 

including additional or unusual use of supplemental electric heat.

8. ANY SPECIAL INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE 

OF ANY NATURE WHATSOEVER.  Some states do not allow the exclusion of incidental or 
consequential damages, so the above may not apply to you. 

This warranty gives you specific legal rights and you may also have other rights which may vary 
from state to state.

Warranty

Summary of Contents for ColorTouch

Page 1: ...Quick Start Setup Guide ...

Page 2: ......

Page 3: ...help you install and setup the basic features of the ColorTouch Thermostat For a full owners manual and installation guide visit venstar com There you will also find installation and setup videos along with videos highlighting many features of the ColorTouch thermostat The videos can be found in the Venstar TV video series area ...

Page 4: ...1 W2 W3 Cooling one and two stages Y1 Y2 Heat pump with auxiliary and emergency heat Y W1 O B Fan G Power C R Humidifier or dehumidifier HUM DEHUM Dual fuel systems heat pump with furnace Whole home humidifiers and dehumidifiers WiFi Network Password Screw Driver Pencil Level Pliers Hammer or Drill 3 16 or 7 32 drill bits Thermostat Thermostat Base Drywall Anchors and Screws This Quick Start Manual W3...

Page 5: ...this step can result in personal injury and or death from shock and electrocution Step 2 Remove Faceplate Remove the faceplate of current system Most faceplates snap off or feature small screws that will need to be removed Side View Wall Thermostat WARNING If you see large thick electrical wires wire nuts or if your system is labeled 120V or 240V DO NOT PROCEED THIS THERMOSTAT IS NOT COMPATIBLE WI...

Page 6: ...for the C 24Vac connection B If you have a single stage fossil fuel heater with air conditioning the Venstar ColorTouch will require 5 wires for independent fan control They are R 24Vac C 24Vac W Heat Y Cooling and G Fan You may connect only 4 wires as instructed below to the ColorTouch but will give up independent fan control The fan will still operate with a Heating or Cooling demand If there ar...

Page 7: ...the 4 wires as instructed below and note that the fan will only operate with a Heating or Cooling demand 2 Pull new thermostat wire from the HVAC equipment to the thermostat so that there are at least 5 wires available 3 Purchase and install a Venstar Add A Wire accessory ACC 0410 E If you have a heat pump with aux heat the Venstar ColorTouch will require 6 wires R 24Vac C 24Vac W1 O B reversing v...

Page 8: ...signator with each color An example is the R wire is red and the W wire is white and so on You will need this for the next step at the HVAC equipment 3 At the equipment end of the thermostat wires locate the terminals that the wires are attached to A Remove the G wire from the terminal marked G B Place the G wire on terminal C C Place one end of the jumper on terminal G D Place the other end of th...

Page 9: ...tat Please note the color and the corresponding wire designator with each color An example is the R wire is red and the W wire is white and so on You will need this for the next step at the HVAC equipment 3 At the equipment end of the thermostat wires locate the terminals that the wires are attached to A Remove the G wire from the terminal marked G B Place the G wire on terminal C C Place one end ...

Page 10: ...e terminal marked connector marked Color G or F Fan G Y1 Y Cooling Compressor Y1 W1 W Heating W1 0 B Rh R M Vr A Power R C Common C O B Rev Valve W1 O B W2 2nd Stage Heat W2 Y2 2nd Stage Cooling Y2 W3 3rd Stage Heat W3 OUT Outdoor Sensor SENSOR OUT Outdoor Sensor SENSOR O B is used if your system is a Heat Pump NOTE If the terminal designations on your old thermostat do not match those on the new ...

Page 11: ...ng the Finger Pull Areas pull the front housing away from the backplate W3 AUX W2 W1 O B Y2 Y1 SENSOR Backplate PULL OUT WITH THUMBS IN THESE AREAS 2 Position the base against your wall and determine if wall anchors from current thermostat align with screw locations of new base 3 If base does not align with existing anchor holes mark new screw locations with a pencil Drywall Drill 3 16 hole for th...

Page 12: ...pliers to straighten wire before inserting into new base Be sure to cut any excess wire so that the insulation extends to the terminal block When the wire is installed properly to the terminal block there should be no copper exposed W i F i N e t w o r k P a s s w o r d S c r e w D r i v e r P e n c i l L e v e l P l i e r s H a m m e r o r D r i l l 3 1 6 o r 7 3 2 d r i l l b i t s w s T h i s Q...

Page 13: ... set to control the appropriate reversing valve If O is chosen the W1 O B terminal will energize in cooling If B is chosen the W1 O B terminal will energize in heating 1 When GAS EL or HP is set for GAS EL This switch GAS or ELEC controls how the thermostat will control the Fan G terminal in heating mode When GAS is chosen the thermostat will not energize the Fan G terminal in heating When ELEC is...

Page 14: ...nclosing the display until it clicks into place top and bottom Step 10 Switch Power Circuit Breakers Back On Turn your furnace and air conditioner breakers back on at your breaker panel Side View Display should click into place easily If you encounter resistance do not apply excess force take the plate off check that the pins are straight and ensure there are no wires in the way and retry ...

Page 15: ...ile device These steps are 1 Successful connection to a local Wi Fi Access Point with internet access 2 Confirm receipt of a Skyport generated verification email this only occurs once during the Skyport account setup 3 A 6 digit code obtained from the thermostat is successfully entered into a Skyport account 4 Successfully download and install the Venstar Skyport app on your mobile device s Your t...

Page 16: ...ing the successful connection to the local Wi Fi Access Point Select OK then the Wi Fi status page will appear Upon closing of the Wi Fi status page you will be asked to join the thermostat to a Skyport account Select YES and follow the onscreen instructions to create a new Skyport account or to add the thermostat to an existing account YES Quick Start Connect to Wi Fi from initial start up When p...

Page 17: ...atic setup and press NEXT When finished a dialog box will appear confirming the successful connection to the local Wi Fi Access Point Select OK then the Wi Fi status page will appear Upon closing of the Wi Fi status page you will be asked to join the thermostat to a Skyport account Select YES and follow the onscreen instructions to create a new Skyport account or to add the thermostat to an existi...

Page 18: ...ined to a Skyport account you may join the thermostat to an account by doing the following Select MENU from the thermostat s home screen Scroll down Select Skyport Select Skyport Account and follow the onscreen instructions 1 Open your browser to http venstar skyportcloud com 2 Select Create account now 3 Follow on screen instructions to create an account and add a thermostat to the Skyport accoun...

Page 19: ... from turning on for a period of time The cooling setpoint is set too high You may have selected Free Cooling in settings Lack of proper power The heating setpoint is set too low The thermostat reversing valve dip switch is set incorrectly The thermostat equipment dip switch is configured for HP and the HVAC unit is a gas electric Solution Adjust the Compressor Min Off TIme to None Lower the cooli...

Page 20: ...ER ALL WORK UNDERTHETERMS OFTHIS WARRANTY SHALL BE PERFORMED DURING NORMAL WORKING HOURS ALL REPLACEMENT PARTS WHETHER NEW OR REMANUFACTURED ASSUME ASTHEIR WARRANTY PERIOD ONLYTHE REMAININGTIME PERIOD OFTHIS WARRANTY THE MANUFACTURER WILL NOT BE RESPONSIBLE FOR 1 Normal maintenance as outlined in the installation and servicing instructions or owner s manual including filter cleaning and or replace...

Page 21: ...tached to this equipment Operation with noncompliant peripherals or peripherals not recommended by Venstar is likely to result in interference to radio and TV reception Changes or modifications to the product not expressly approved by Venstar could void the user s authority to operate the equipment FCC INDOOR Mobile Radio Information To comply with FCC IC RF exposure limits for general population ...

Page 22: ...s interférences radio potentielles aux autres utilisateurs le type d antenne et son gain doivent être choisis afin que la puissance isotrope rayonnée équivalente PIRE ne est pas plus de ce qui est nécessaire pour une communication réussie We Venstar declare under our sole responsibility that the device to which this declaration relates Complies with Part 15 of the FCC Rules Operation is subject to...

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Page 24: ...Patents Issued Pending Printed on recycled paper P N 88 1094 Rev 1 02 15 ...

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