Venstar EXPLORER, Quick Start Setup Manual

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Page 3: ...nd thank you for purchasing your new Venstar EXPLORER thermostat This guide is intended to help you install and setup the basic features of the EXPLORER Thermostat For a full owner s manual and installation guide visit Venstar com ...

Page 4: ...ages W1 W2 W3 Cooling one and two stages Y1 Y2 Heat pump with auxiliary and emergency heat Y W1 O B Fan G Power C R Humidifier or dehumidifier HUM DEHUM Dual fuel systems heat pump with furnace T3900 only Whole home humidifiers and dehumidifiers WiFi Network Password Screw Driver Pencil Level Pliers Hammer or Drill 3 16 or 7 32 drill bits Thermostat Thermostat Base Drywall Anchors and Screws This Quic...

Page 5: ...this step can result in personal injury and or death from shock and electrocution Step 2 Remove Faceplate Remove the faceplate of current system Most faceplates snap off or feature small screws that will need to be removed WARNING If you see large thick electrical wires wire nuts or if your system is labeled 120V or 240V DO NOT PROCEED THIS THERMOSTAT IS NOT COMPATIBLE WITH THESE SYSTEMS WARNING F...

Page 6: ... for the C 24Vac connection B If you have a single stage fossil fuel heater with air conditioning the Venstar EXPLORER will require 5 wires for independent fan control They are R 24Vac C 24Vac W Heat Y Cooling and G Fan You may connect only 4 wires as instructed below to the EXPLORER but will give up independent fan control The fan will still operate with a Heating or Cooling demand If there are o...

Page 7: ...he 4 wires as instructed below and note that the fan will only operate with a Heating or Cooling demand 2 Pull new thermostat wire from the HVAC equipment to the thermostat so that there are at least 5 wires available 3 Purchase and install a Venstar Add A Wire accessory ACC 0410 E If you have a heat pump with aux heat the Venstar EXPLORER will require 6 wires R 24Vac C 24Vac W1 O B reversing valv...

Page 8: ...designator with each color An example is the R wire is red and the W wire is white and so on You will need this for the next step at the HVAC equipment 3 At the equipment end of the thermostat wires locate the terminals that the wires are attached to A Remove the G wire from the terminal marked G B Place the G wire on terminal C C Place one end of the jumper on terminal G D Place the other end of ...

Page 9: ...stat Please note the color and the corresponding wire designator with each color An example is the R wire is red and the W wire is white and so on You will need this for the next step at the HVAC equipment 3 At the equipment end of the thermostat wires locate the terminals that the wires are attached to A Remove the G wire from the terminal marked G B Place the G wire on terminal C C Place one end...

Page 10: ...ire from the Install on the old thermostat Function new thermostat Wire terminal marked connector marked Color G or F Fan G Y1 Y Cooling Y1 W1 W Heating W1 0 B Rh R M Vr A Power R C Common C O B Rev Valve W1 O B W2 2nd Stage Heat W2 Y2 2nd Stage Cooling Y2 W3 3rd Stage Heat W3 H Hum Humidity HUM D Dehum Dehumidity DEHUM Ck1 Dry Contact Switch DRY CONTACT CKGND Dry Contact Switch DRY CONTACT O B is...

Page 11: ... TIP If needed wrap the wires around a pencil or pen to keep them from falling inside the wall 2 Position the base against your wall and determine if wall anchors from current thermostat align with screw locations of new base 3 If base does not align with existing anchor holes mark new screw locations with a pencil Drywall Drill 3 16 hole for the anchor Plaster Drill 7 32 hole for the anchor 4 Pul...

Page 12: ...the corresponding slot and tightening the screw TIP Use pliers to straighten wire before inserting into new base Be sure to cut any excess wire so that the insulation extends to the terminal block When the wire is installed properly to the terminal block there should be no copper exposed l P l i e r s T h i s Q u i c k S t a r t M a n u a l ...

Page 13: ...n heating 2 When GAS EL or HP is set for HP This switch GAS or ELEC defines the Aux Heat type When GAS is chosen the auxiliary heat will not be allowed to run during heat pump operation When using a Dual Fuel system set this switch for GAS T3900 When ELEC is chosen up to two stages of auxiliary strip heat will be allowed to run For Heat Pump Only When the GAS EL or HP dip switch is configured for HP...

Page 14: ... the display until it clicks into place top and bottom Step 10 Switch Power Circuit Breakers Back On Turn your furnace and air conditioner breakers back on at your breaker panel Front of thermostat should click into place easily If you encounter resistance do not apply excess force remove check that the pins are straight and ensure there are no wires in the way and retry Side View Wall Thermostat ...

Page 15: ...tat s from a mobile device These steps are 1 Successful connection to a local Wi Fi Access Point with internet access 2 Confirm receipt of a Skyport generated verification email this only occurs once during the Skyport account setup 3 A 6 digit code obtained from the thermostat is successfully entered into a Skyport account 4 Successfully download and install the Venstar Skyport app on your mobile d...

Page 16: ...y be downloaded from your mobile device s app store Once the EXPLORER thermostat is installed with the optional Wi Fi Module the Configurator App will facilitate connection to the access point in 5 steps as outlined below Press the Setup Wi Fi button Press the Accessory Setup button on the thermostat Then press the Cooler button to start the setup ...

Page 17: ... then select the Explorer thermostat THERMOSTAT XXXX Enter the password 123456789 when prompted Return to the Configurator App Select the access point to join The Wi Fi icon appears on the display when successfully connected Quick Start Connect to Wi Fi continued ...

Page 18: ...t not yet joined to a Skyport account you may join the thermostat to an account by doing the following 1 Open your browser to http venstar skyportcloud com 2 Select Create account now 3 Follow on screen instructions to create an account and add a thermostat to the Skyport account Create Account Now 4 ...

Page 19: ...to your Skyport account 2 Choose the location where your thermostat is installed the left column 3 Click on the Thermostat tab 4 And click on the Setup button You now may select and customize the thermostat To start from this screen select one of the buttons on the left A quick summary of these buttons is as follows Profile Here you can name or change the location of the thermostat Runtime Data He...

Page 20: ... from turning on for a period of time The cooling setpoint is set too high You may have selected Free Cooling in settings Lack of proper power The heating setpoint is set too low The thermostat reversing valve dip switch is set incorrectly The thermostat equipment dip switch is configured for HP and the HVAC unit is a gas electric Solution Adjust the Compressor Min Off Time to None Lower the coolin...

Page 21: ...ER ALL WORK UNDERTHETERMS OFTHIS WARRANTY SHALL BE PERFORMED DURING NORMAL WORKING HOURS ALL REPLACEMENT PARTS WHETHER NEW OR REMANUFACTURED ASSUME ASTHEIR WARRANTY PERIOD ONLYTHE REMAININGTIME PERIOD OFTHIS WARRANTY THE MANUFACTURER WILL NOT BE RESPONSIBLE FOR 1 Normal maintenance as outlined in the installation and servicing instructions or owner s manual including filter cleaning and or replace...

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Page 24: ...22 Patents Issued Pending Printed on recycled paper P N 88 1114 Rev 5 12 17 ...