VeriFone e231, Installation Manual

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Warranty

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Warranty

VERIFONE, INC. 

STANDARD LIMITED WARRANTY, US 

1

Product warranty period and additional information for VeriFone-branded 

Products is available with the Products, on quotations, or upon request. The 
warranty period for each Product is calculated from the date the Product is 
shipped from VeriFone’s facility or the date title to the Product passes to 
Customer, whichever date is earlier. 

2

VeriFone warrants that each hardware Product shall be free from faulty 

workmanship and defective materials. 

3

VeriFone warrants that all software components of each Product shall 

substantially conform to the written documentation designated by VeriFone 
for use with such software components. 

4

VeriFone does not warrant that the operation of Products will be 

uninterrupted or error free. 

5

If VeriFone receives notice of defects, or substantial non-conformance to 

written documentation during the warranty period, VeriFone will, at its option, 
repair, or replace the affected Products. Customer will pay expenses for 
return of such Products to VeriFone. During the standard warranty period 
VeriFone will return ship repaired or replacement Products, except for 
Products returned to Customer from another country, at the expense of 
VeriFone. Repair or replacement of a Product (or any part thereof) does not 
extend the warranty period for such Product. 

6

The above warranties do not apply to defects resulting from improper or 

inadequate maintenance by Customer; Customer or third party supplied 
software, interfacing or supplies; unauthorized modification; improper use or 
operation outside of the conditions specified for the Product considered out of 
scope; abuse, negligence, accident, liquid spillage, acts of nature such as 
flood or lightning damage, loss or damage in transit; improper site 
preparation; or unauthorized maintenance or repair. 

7

No trouble found (NTF) repairs are limited to twenty (20%) of all Products 

returned for repair by Customer, on a quarterly basis. In the event Customer 
exceeds this limit in any quarterly period, VeriFone may assess the current 
fee for Clean and Test service plus freight on all units in excess of the allowed 
twenty percent.