VeriFone e231, Installation Manual

Page 1: ...VeriFone Part Number DOC173 013 EN A Revision A e231 Installation Guide...

Page 2: ...ogram before placing the software into productive use This document including without limitation the examples and software programs is supplied As Is VeriFone Inc 2099 Gateway Place Suite 600 San Jose...

Page 3: ...cking the Shipping Carton 10 Examining Device Features 11 Attaching the Dell Venue 8 Pro tablet to the e231 12 Using the Micro USB Port 17 Using the Barcode Reader 18 Using the Magnetic Stripe Reader...

Page 4: ...CONTENTS 4 E231 INSTALLATION GUIDE...

Page 5: ...sions of the e231 as well as operating and non operating temperatures Chapter 4 Maintenance Provides information on maintaining the e231 Chapter 5 VeriFone Service and Support Provides information on...

Page 6: ...ou must install a roll of thermal sensitive paper in the printer Courier The courier typeface is used while specifying onscreen text such as text that you would enter at a command prompt or to provide...

Page 7: ...e s PAYware Mobile technology to create a robust Windows based mobile point of sale mPOS platform solution The e231 offers a unique combination of best in class security processing speed and enterpris...

Page 8: ...s provides a more efficient and flexible alternative for retailers that use traditional cash registers or have existing Windows based infrastructures Exceptional Ease of Use Slim and form fitting to a...

Page 9: ...scribes the following setup procedures for the e231 Usage Guidelines Unpacking the Shipping Carton Examining Device Features Attaching the Dell Venue 8 Pro tablet to the e231 Using the Micro USB Port...

Page 10: ...Unpacking the Shipping Carton Open the shipping carton and carefully inspect its contents for possible tampering or shipping damage The e231 is a secure product and any tampering can cause it to ceas...

Page 11: ...contains a Micro USB plug and serves a locking attachment for the tablet to e231 The micro USB plug is the primary communication and power charging path between the Dell Venue 8 Pro tablet and the e2...

Page 12: ...o tablet to the e231 To be able to scan barcodes and process credit card payments you need to attach a Dell Venue 8 Pro tablet to the e231 You can t use the e231 as a standalone device To attach a Del...

Page 13: ...let into the e231 Figure 5 Inserting the Tablet 3 Align the module s micro USB plug to the port on the tablet and the guiding pins to the slots on the e231 Insert the micro USB plug module Make sure y...

Page 14: ...231 INSTALLATION GUIDE 4 With the back panel facing up turn the screws clockwise to lock the tablet in the e231 Figure 7 Securing the Tablet NOTE When turning the locking screws place the e231 on a sm...

Page 15: ...the e231 1 Turn the locking screws counter clockwise Figure 8 Unlocking Micro USB Plug Module 2 Pull out the locking attachment module from the tablet and the e231 Figure 9 Removing Micro USB Plug Mo...

Page 16: ...o tablet to the e231 16 E231 INSTALLATION GUIDE 3 Slide the tablet out of the e231 Figure 10 Removing Tablet 4 Align the module pins and slide the locking micro USB plug module back on the e231 Figure...

Page 17: ...e231 provides power charging for the tablet s battery To charge the tablet 1 Connect the Micro USB plug into the port located at the bottom of the e231 2 Connect the other end of the Micro USB cable...

Page 18: ...successful scan or when the product information displays on the tablet screen Figure 14 Using the Barcode Reader CAUTION LASER RADIATION DO NOT STARE INTO BEAM CLASS 2 LASER PRODUCT Complies with 21...

Page 19: ...card transactions To conduct a debit or credit card transaction 1 Position the card with the magnetic stripe facing in the same direction as the back panel away from the tablet 2 To ensure a proper re...

Page 20: ...SETUP Using the Magnetic Stripe Reader 20 E231 INSTALLATION GUIDE...

Page 21: ...d Humidity Operating Environment Temperature 0 to 40 C 32 to 104 F Relative Humidity 5 to 90 RH non condensing Non operating Environment Temperature 20 to 60 C 4 to 140 F Relative Humidity 5 to 90 RH...

Page 22: ...SPECIFICATIONS Weight 22 E231 INSTALLATION GUIDE...

Page 23: ...clean cloth slightly dampened with water and a drop or two of mild soap For stubborn stains use alcohol or an alcohol based cleaner CAUTION Never use thinner trichloroethylene or ketone based solvent...

Page 24: ...MAINTENANCE Cleaning the Device 24 E231 INSTALLATION GUIDE...

Page 25: ...e and Support 1 800 834 9133 Monday Friday 8 A M 8 P M Eastern time International Contact your VeriFone representative Accessories and Documentation VeriFone produces the following accessories and doc...

Page 26: ...or replace the affected Products Customer will pay expenses for return of such Products to VeriFone During the standard warranty period VeriFone will return ship repaired or replacement Products exce...

Page 27: ...R WRITTEN OR ORAL IS EXPRESSED OR IMPLIED VERIFONE SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT OF THIRD PARTY RIGHTS 9 IN ADD...

Page 28: ...ovide the serial number of the unit and the return ship to information Sending an email to i_mra_help smokestack verifone com with the following information Serial number of the unit A description of...

Page 29: ...stripe cards to ensure the problem is not a defective card Observe proper card swipe procedures The side of the card where the black magnetic stripe is should face the same direction as the back panel...

Page 30: ...e231 Installation Guide VeriFone Part Number DOC173 013 EN A Revision A VeriFone Inc 2099 Gateway Place Suite 600 San Jose CA 95110 USA Tel 800 VeriFone 837 4366 www verifone com...