VeriFone e280 Installation Manual Download | Manualshive

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C

ONTENTS

4

E

280 I

NSTALLATION

G

UIDE

Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Specifications

Power Rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
External Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Magnetic Stripe Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Maintenance and

General Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Additional Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Surface Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Smart Card Reader Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Magnetic Stripe Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Verifone Service

and Support

Service Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Troubleshooting

Device Does Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Blank Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Battery Does Not Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Transactions Fail to Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

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Summary of Contents for e280

Page 1: ...Verifone Part Number DOC087 603 EN D Revision D e280 Installation Guide...

Page 2: ...ore placing the software into productive use This document including without limitation the examples and software programs is supplied As Is Verifone Inc 1 800 Verifone www verifone com Verifone Part...

Page 3: ...n 13 Ease of Use 13 Environmental Factors 13 Personal Security Considerations 14 Electrical Considerations 14 Inside the Shipping Carton 14 Periodic Inspection 15 Device Features 16 Front Panel 16 Exa...

Page 4: ...tic Stripe Card 23 Communication 23 Display 24 CHAPTER 4 Maintenance and Cleaning General Care 25 Additional Safety Information 26 Surface Cleaning 26 Smart Card Reader Cleaning 26 Magnetic Stripe Cle...

Page 5: ...ice Chapter 4 Maintenance and Cleaning Explains how to maintain your e280 e280s V2 device Chapter 5 Verifone Service and Support Provides information on how to contact your local Verifone representati...

Page 6: ...The courier typeface is used while specifying onscreen text such as text that you would enter at a command prompt or to provide an URL http www verifone com The pencil icon is used to highlight import...

Page 7: ...Connect digital services it enables clients to remotely monitor and update their device using Verifone s estate management solution The e280 e280s V2 device supports Bluetooth and Wi Fi It also meets...

Page 8: ...ication Bluetooth 4 2 BLE 2 4 GHz 5 GHz Wi Fi 802 11 a b g n ac Physical Interface USB C port Barcode Scanner Integrated image engine for 1D and 2D barcode reading Terminal Dimensions For e280 Length...

Page 9: ...ties and easy readability under various lighting conditions Magnetic stripe card reader for optimal card reading Performance and Durability Secure and powerful 300 MHz processing encrypts and complete...

Page 10: ...ls Direct key injection using industry standard HSMs VeriShield Retain VeriShield Remote Key Verifone Secure Data VeriShield Total Protect MasterCard TQM IPP8 functionality plus multiple DUKPT engines...

Page 11: ...ery to identify different battery source by AIN5_BATT_ID Nominal capacity voltage 1660mAh 3 8V For e280s V2 device Non removable battery pack Use ID pin of battery to identify different battery source...

Page 12: ...DEVICE OVERVIEW Features and Benefits 12 E280 INSTALLATION GUIDE...

Page 13: ...idelines used to select an ideal location for the device Ease of Use The e280 e280s V2 is a portable lightweight device that is styled to easily fit into your pocket Easily accept payments anywhere an...

Page 14: ...ng carton and carefully inspect its contents for possible tampering or shipping damage of the devices The e280 device is a secure product and any tampering may cause it to cease the function or to ope...

Page 15: ...device display If any device is found to be tampered please remove it from service immediately keep it available for potential forensics investigation and notify your company security officer and you...

Page 16: ...device for performing debit or credit card transactions The card can be swiped from either direction To ensure a proper read of the magnetic swipe card insert the magnetic card from left to right magn...

Page 17: ...ht hours before initial use In case the device is tampered and the main battery fails to charge the extra battery provided with the e280 e280s V2 device will power the security of the device This extr...

Page 18: ...s V2 device connect the power pack to the unit for eight hours or until fully charged Charge the e280 e280s V2 device for eight hours before initial use CAUTION Using an incorrectly rated power supply...

Page 19: ...ng the USB C end of the power pack to the device and plug the other end of the power pack into a wall outlet The e280 device automatically shuts down when the battery reaches the critically low charge...

Page 20: ...Card Reader Use the magnetic stripe reader to perform credit and debit card transactions To Conduct a Debit or Credit card Transaction 1 Position the card with the magnetic stripe facing backwards 2 T...

Page 21: ...dvanced power management and an integrated radio transceiver for Bluetooth wireless systems Bluetooth Support Supports BR EDR and LE Wireless Transaction The e280 e280s V2 device supports wireless tra...

Page 22: ...Accessories Documentation Verifone Certified Power Adapter PWR087 300 01 A Verifone Cleaning Kit PN 02746 01 e280 Certifications and Regulations VPN DOC087 601 EN e280 Quick Installation Guide VPN DO...

Page 23: ...ure 0 to 45 C 23 F to 113 F Relative humidity 5 to 90 RH non condensing Non Operating Environment Temperature 20 to 60 C 4 F to 140 F Relative humidity 5 to 93 RH non condensing External Dimensions We...

Page 24: ...SPECIFICATIONS Display 24 E280 INSTALLATION GUIDE Display 3 5 HVGA Color touchscreen...

Page 25: ...device returns to its normal temperature Do not drop knock or shake the device Rough handling can break internal circuit boards and fine mechanics Do not paint the device Paint can clog the moving par...

Page 26: ...device s SCR for presence of foreign objects before cleaning Customer Smart Card a If unit shows no presence of foreign objects test the SCR function and record results Proceed to Step 2 2 Clean the...

Page 27: ...mmercially available card reader cleaning cards or using recommended Verifone cleaning card PN 02746 02 NOTE If using a commercially available cleaning card then use ONLY an approved MSR cleaning card...

Page 28: ...MAINTENANCE AND CLEANING Additional Safety Information 28 E280 INSTALLATION GUIDE...

Page 29: ...the printed labels on the bottom of each device to be returned Product ID including the model and the part number For example e280 M87x 1xx xx xxx x and PTID xxxxxxxx Serial number S N xxx xxx xxx 2...

Page 30: ...Verifone serial number assigned to the device you are returning for service or repair serial numbers are located on the bottom of the unit Shipping documentation such as air bill numbers used to trace...

Page 31: ...h the stylus or your finger If the unit was in screen saver mode the screen will turn on when touched If the display does not show correct or readable information then check all the cable connections...

Page 32: ...or or service provider if the problem persists NOTE Allow the e280 device to remain connected to the power pack for eight hours to ensure the battery receives a full charge Li ion batteries are not af...

Page 33: ...TROUBLESHOOTING GUIDELINES Transactions Fail to Process E280 INSTALLATION GUIDE 33...

Page 34: ...e280 Installation Guide Verifone Part Number DOC087 603 EN D Revision D VeriFone Inc 1 800 Verifone www verifone com...

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