VeriFone QX700, Installation Manual

Page 1: ...VeriFone Part Number DOC139 003 EN A Revision A 10 REVISION A 10 QX700 Installation Guide...

Page 2: ...ram before placing the software into productive use This document including without limitation the examples and software programs is supplied As Is VeriFone Inc 2099 Gateway Place Suite 600 San Jose C...

Page 3: ...ing the Shipping Carton 10 Examining the Reader Features 11 Front Functions 12 Back Functions 12 Installing or Replacing SAM Cards 12 Connecting Unit to a Controlling Device 14 Contactless Support 15...

Page 4: ...IDE CHAPTER 5 Service and Support Service Returns 21 Accessories and Documentation 23 Cables 23 External Power Supply 23 Cleaning Kit 23 Documentation 24 CHAPTER 6 Troubleshooting Guidelines Transacti...

Page 5: ...sions of the reader Chapter 4 Maintenance and Cleaning Explains maintenance of the device Chapter 5 Service and Support Provides information on contacting your VeriFone service provider and informatio...

Page 6: ...See Conventions and Acronyms The pencil icon is used to highlight important information The cable used is controlling device dependent The caution symbol indicates possible hardware or software failu...

Page 7: ...ing their contactless card and tapping it on the device thus completing their transaction with speed and ease and without further input Exceptional Ease of Use The following features of the device sim...

Page 8: ...device ensure secure contactless transactions EMV Level 1 and Level 2 Type Approval Contactless Capabilities The device includes the following contactless capabilities VeriFone s advanced contactless...

Page 9: ...en selecting a location for your contactless reader Select a location convenient for the customer Select a location near the device that will be connected to the contactless unit Environmental Factors...

Page 10: ...ny other cables or accessories Refer to Accessories and Documentation for more information about device s related accessories 2 Remove any protective wrap before mounting the unit 3 Save the shipping...

Page 11: ...ront Features Figure 2 QX700 Rear View VeriFone LEDS CTLS READER MOUNTING STUD HOLES MOUNTING STUD HOLES BACK CASING RS 232 CONNECTOR NOTE VeriFone ships variants of the reader for different markets Y...

Page 12: ...the device from any external devices 2 Place the reader face down on a soft clean surface to protect from scratches 3 Using a Phillips head screwdriver unscrew and remove the back casing to access th...

Page 13: ...s after inserting or replacing the necessary cards Figure 5 Replacing QX700 Back Casing 9 Reconnect the data cable to the device NOTE Before inserting the SAM card position it as shown in Figure 4 wit...

Page 14: ...e controlling device See Figure 6 for different cabling situations Figure 6 Various QX700 Cabling Connections NOTE The cable used is controlling device dependent Various connections include vending ma...

Page 15: ...actless unit stud holes with the stud holes of your mounting surface 2 Flush mount the reader and secure the unit with M5 nuts Figure 7 Mounting the Contactless Reader NOTE Your mounting surface may h...

Page 16: ...go lights up To conduct a contactless transaction To conduct a contactless transaction hold the card within 4 cm or gently tap against the surface of the contactless antenna marked by the logo The con...

Page 17: ...e Operating temperature 20 to 70 C 4 to 158 F Relative humidity 5 to 90 RH non condensing External Dimensions Length 130 mm 5 12 in Width 100 mm 3 94 in Depth 535 mm 21 06 in Weight Unit weight 237 g...

Page 18: ...SPECIFICATIONS 18 QX700 INSTALLATION GUIDE REVISION A 10...

Page 19: ...an break internal circuit boards and fine mechanics Do not use harsh chemicals cleaning solvents or strong detergents to clean the device Use only a soft clean dry cloth for cleaning These suggestions...

Page 20: ...MAINTENANCE AND CLEANING Additional Safety Information 20 QX700 INSTALLATION GUIDE REVISION A 10...

Page 21: ...he following procedure describes how to return one or more contactless units for repair or replacement U S customers only 1 Gather the following information from the printed labels see Figure 9 on the...

Page 22: ...ned to you 5 Describe the problem s and provide the shipping address where the repaired or replacement unit must be returned 6 Keep a record of the following items Assigned MRA number s VeriFone seria...

Page 23: ...ct to Contact your local VeriFone representative or service provider to identify the best cable for your needs External Power Supply Power pack connection to a PC host requires a separate power supply...

Page 24: ...UIDE REVISION A 10 Documentation QX700 Certifications and Regulations Sheet VPN DOC139 001 EN QX700 Quick Installation Guide VPN DOC139 002 EN QX700 Reference Guide VPN DOC139 004 EN Contactless Softw...

Page 25: ...and all external devices see Connecting Unit to a Controlling Device If the problem persists contact your local VeriFone representative NOTE The unit comes equipped with tamper evident labels The rea...

Page 26: ...QX700 Installation Guide VeriFone Part Number DOC139 003 EN A Revision A VeriFone Inc 2099 Gateway Place Suite 600 San Jose CA 95110 USA Tel 800 VeriFone 837 4366 www verifone com...

Page 27: ...components should be far from this device Conditions that do not meet these requirements may not comply with Council Recommendation 1999 519 EC IC RSS 102 and FCC RF exposure requirements and should...

Page 28: ...0 EN 61000 3 2 2006 A1 2009 A2 2009 EN 61000 3 3 2008 EN 301 489 1 V1 8 1 2008 04 EN 301 489 3 V1 4 1 2002 08 RFID ETSI EN 302 291 1 V1 1 1 2005 07 ETSI EN 302 291 2 V 1 1 1 2005 07 SAR EC Recommendat...