T
ROUBLESHOOTING
G
UIDELINES
Printer Does Not Print
38
VX 520 GPRS CTLS I
NSTALLATION
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Printer Does Not
If the printer does not work properly:
•
Check terminal power connection.
•
Check if the printer is out of paper and that the roll is properly installed. Open
the paper roll cover and install a new roll of printer paper or ensure that the roll
is feeding from the bottom.
•
Verify that the printer roller and paper roll dust cover are properly installed.
•
If the problem persists, contact your VeriFone distributor or service provider.
Terminal Display
Does not Show
Correct or
Readable
Information
•
Connect the terminal in to a known-good power supply (if you have one) to
see if this clears the problem.
•
If the problem persists, contact your local VeriFone representative for
assistance.
Terminal Does
Not Start
Make sure you press the
ENTER
key for approximately 3 seconds, until the unit
lights up.
