VeriFone VX 600 Bluetooth Agnostic, Installation Manual

Page 1: ...VeriFone Part Number DOC087 21 EN A Revision A 3 VX 600 Bluetooth Agnostic Installation Guide...

Page 2: ...plied As Is VeriFone Inc 2099 Gateway Place Suite 600 San Jose CA 95110 USA 1 800 VERIFONE www verifone com VeriFone Part Number DOC087 21 EN A Revision A 3 VX 600 Bluetooth Agnostic Installation Guid...

Page 3: ...cking the Shipping Carton 11 Examining Device Features 12 Front View 12 Back View 13 Installing or Replacing MSAM Cards 14 Installing the Battery 15 Charging the Battery 16 Manual Startup and Shutdown...

Page 4: ...t Returning a Device for Service 25 Accessories and Documentation 26 Accessories 26 Documentation 26 CHAPTER 6 Troubleshooting Guidelines Device Does Not Start 27 Device Display Does not Show Correct...

Page 5: ...Discusses power requirements and dimensions of the VX 600 Bluetooth Agnostic Chapter 4 Maintenance Explains how to maintain your VX 600 Bluetooth Agnostic device Chapter 5 VeriFone Service and Suppor...

Page 6: ...rier type face is used while specifying onscreen text such as text that you would enter at a command prompt or to provide a URL http www verifone com The pencil icon is used to highlight important inf...

Page 7: ...VX 600 GEN BLUETOOTH AGNOSTIC INSTALLATION GUIDE 7 CHAPTER 1 Device Overview Info to be provided by Dan Loomis Thank you Figure 1 The VX 600 Bluetooth Agnostic Device Features at a glance...

Page 8: ...DEVICE OVERVIEW Features and Benefits 8 VX 600 GEN BLUETOOTH AGNOSTIC INSTALLATION GUIDE Features and Benefits Exceptional Ease of Use Security Contactless Capability Communication Technology...

Page 9: ...re You will learn about Selecting a Location Unpacking the Shipping Carton Examining Device Features Installing or Replacing MSAM Cards Manual Startup and Shutdown VX 600 Bluetooth Agnostic Device Con...

Page 10: ...he VX 600 Bluetooth Agnostic is a handover device and personal security is significantly impacted by the carholder entering the PIN Hand the VX 600 Bluetooth Agnostic directly to the cardholder for th...

Page 11: ...to micro USB cable 2 Remove all plastic wrapping from the unit and other components 3 Remove the clear protective film from the unit 4 Save the shipping carton and packing material for future repacki...

Page 12: ...ccessful scan A smart card reader on top of the CTLS LEDs for conducting smart card transactions See Using the Smart Card Reader CTLS LEDs that act as CTLS signal indicators A 128 x 32 pixel monochrom...

Page 13: ...c Device Features Back View Two MSAM card slots to support stored value card programs or other merchant card requirements A magnetic stripe reader is built into the left side of the device Swipe the c...

Page 14: ...the right to unlock the slot Lift the cardholder and install the MSAM card by aligning the card and sliding it into the slots When the card is fully inserted swing the cardholder closed and then slid...

Page 15: ...own on a soft clean surface to protect the lens from scratches Loosen the screw from the compartment door Slide out and lift the compartment door Figure 6 Removing screw and opening compartment door 2...

Page 16: ...to the port located on the right side of the VX 600 Bluetooth Agnostic 2 Connect the other end of the micro USB cable into a USB wall mount charger and plug into a outlet or powered surge protector Fi...

Page 17: ...also be used to connect the VX 600 Bluetooth Agnostic to a host computer to synchronize data or update the device s firmware To connect to a host computer 1 Disconnect power from the host computer 2 C...

Page 18: ...must be turned on The device name for the VX 600 Bluetooth Agnostic is either VFI BTPWMR or VFI MFiBTPWMR depending on the Bluetooth device the VX 600 Bluetooth Agnostic is paired with Using the Smart...

Page 19: ...Agnostic To conduct a credit debit card transaction 1 Position the magnetic card with the stripe in the card reader and facing inward toward the device 2 To ensure a proper read of the magnetic swipe...

Page 20: ...hich is marked by the CTLS symbol Figure 13 Conducting contactless credit debit card transactions using the CTLS Reader Using the Barcode Reader Scan barcodes using the 2D Imager located on top of the...

Page 21: ...icro USB to computer system or power adapter 5V DC 1 0 A All reviewers Please confirm Temperature Operating temperature 0 to 40 C 32 to 104 F All reviewers Please confirm Relative humidity 5 to 90 non...

Page 22: ...SPECIFICATIONS External Dimensions 22 VX 600 BLUETOOTH AGNOSTIC INSTALLATION GUIDE...

Page 23: ...Card Reader Do not attempt to clean the smart card reader Doing so may void any warranty For smart card reader service contact your VeriFone distributor or service provider CAUTION Never use thinner...

Page 24: ...MAINTENANCE Smart Card Reader 24 VX 600 BLUETOOTH AGNOSTIC INSTALLATION GUIDE...

Page 25: ...returned Product ID including the model and part number For example VX 600 Bluetooth Agnostic and M087 XXX XXX xxx Serial number S N nnn nnn nnn 2 Obtain the MRA number s by completing one of the fol...

Page 26: ...n the bottom of the VX 600 Bluetooth Agnostic Accessories and Documentation VeriFone produces the following accessories and documentation for the VX 600 Bluetooth Agnostic When ordering please refer t...

Page 27: ...ower supply if available to see if this clears the problem If the problem persists contact your local VeriFone representative for assistance NOTE The VX 600 Bluetooth Agnostic comes equipped with tamp...

Page 28: ...ess There are several reasons why the device may not be processing transactions Use the following steps to troubleshoot failures Check the Magnetic Stripe Card Reader Perform a test transaction using...

Page 29: ...r there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turn...

Page 30: ...oit accepter tout brouillage re u y compris un brouillage susceptible de provoquer un fonctionnement ind sirable Radiation Exposure Statement Radiation Exposure Statement Radiation Exposure Statement...

Page 31: ...VX 600 Bluetooth Agnostic Installation Guide VeriFone Part Number DOC087 022 EN A Revision A 2 VeriFone Inc 2099 Gateway Place Suite 600 San Jose CA 95110 USA 1 800 VERIFONE www verifone com...