background image

This is the
button to push
when accepting
the fee notice

Terminal Maintenance

Paper door
latch... Push
Down to Open

Putting in New

Paper Rolls

When installing a new paper

roll, make sure the paper is

rolling up from the bottom side

of the roll so the terminal can

print receipts that are readable.

Push this button

to run Reports,
or to Re-print a

Customer Receipt

Password: 474722

Protecting Your Terminal

from Power Surges

To protect your terminal from electrical

power surges, obtain a high quality

Surge Protector for power cord and

phone line at any local office supply

store or electronics supplier.

If you think terminal is not functioning correctly, before calling Tech Support un-plug

the terminal, wait a few seconds, and plug it back in.  This "reboots" the system

similar to restarting a computer and resets all of the internal system settings.

NOTE: Damage caused by electrical power surges are not

(including phone line surge to internal modem)

covered by manufacturer's warranty or optional warranty

Required for Approval

Terminal is designed to stay ON at all times (Don't turn off at night)

Paper door must be
closed all the way in
order to print receipts

NOTE: Daily "Batch Out" is not needed,
or required like it would be when using
a traditional credit card terminal

Summary of Contents for Vx510

Page 1: ...User Manual version 1211 Please Keep this User Manual in a Safe Place for Future Reference Thank you for your Business QuickPay Debit Terminal Equipment Make Model Verifone Vx510 ...

Page 2: ...y are claiming that they work with or for the company that sold them the terminal or they are associated with Terminal Support or Tech Support It s a very old scam to call up a business and claim you re associated with someone the business is already doing business with so this is nothing that s really new as this has been going on for many years in different forms Typically they will call a merch...

Page 3: ...phone line at any local office supply store or electronics supplier If you think terminal is not functioning correctly before calling Tech Support un plug the terminal wait a few seconds and plug it back in This reboots the system similar to restarting a computer and resets all of the internal system settings NOTE Damage caused by electrical power surges are not including phone line surge to inter...

Page 4: ... far left side of terminal to accept fee 5 6 After accepting fee terminal will start dialing out and will show Connecting and Transmitting 7 8 Use buttons on the Right for Selection Use buttons on the Right for Selection Use buttons on the Right for Selection Use buttons on the Right for Selection NOTE After seeing Transmitting on the screen the screen goes blank for a few seconds waiting for an a...

Page 5: ...ER button End Date today s report Put in today s FULL 8 digit date no need to hit green ENTER button Terminal will start printing Report 3 4 Printing DUPLICATE RECEIPTS If the terminal doesn t print a customer receipt due to running out of paper or due to the paper door being open a Duplicate Reciept can be printed to verify a transaction Get into the Report Menu using the instructions above then ...

Page 6: ...t to the Customer for their records DO NOT CASH any receipt present by a customer that says Customer Copy Do Not Cash unless it also includes the top portion which is the Merchant s Copy Merchant s Copy of all withdrawals should be kept on file for at least one year in the event a customer makes a claim that the transaction was un authorized In that event the processor will need a copy of the Merc...

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