Live eftpos integrated User Guide
3
Contents
1.0
Introducing the Live eftpos integrated terminal
5
1.1
Merchant responsibility for equipment and materials provided
5
1.2
Cancellation of facility
5
1.3
Damaged, lost or stolen equipment
6
1.4
Merchant receipts
6
1.5
EFTPOS stationery
6
2.0
Setup and configuration
7
2.1
Using the Touch Screen
7
2.2
Using the Keypad
7
2.3
Powering up
8
2.4
Loading paper
8
2.5
Getting started
8
2.6
Terminal setup and configuration
9
2.7
Terminal pairing with base (Bluetooth)
9
2.8
Terminal configuration
10
3.0
Procedures
11
3.1
Conducting Contactless Transactions
11
3.2
Inserting a Chip Card
11
3.3
Swiping a Magnetic Stripe Card
11
3.4
CCV Security Codes
12
4.0
Everyday Functions
13
4.1
Purchase/Sale
13
4.2
Cash Out
17
4.3
Refund
19
4.4
Void a transaction
21
4.5
Tip Adjustment
22
4.6
How to Process a Mail/Telephone Order/e-Commerce Transaction
24
4.7
How to Process a Pre-Authorisation
26
4.8
How to Process a Completion
28
5.0
End of Day Functions
32
5.1
Settlement
32
5.2
How to print a Pre-Settlement report
33
5.3
How to Reprint Last Settlement
33
6.0
Standalone-Lite Mode
34
6.1
Terminal Logon using Standalone-Lite Mode
34
6.2
Purchase using Standalone-Lite Mode
35
6.3
Standalone-Lite Cash Out flow
37
6.4
Standalone-Lite Refund flow
38
6.5
Standalone-Lite Settlement flow
40
6.6
Standalone-Lite Pre-Settlement Report
41
6.7
Standalone-Lite Last Settlement Report
41
6.8
Standalone-Lite Duplicate/Reprint Receipt flow
42
6.9
Standalone-Lite Shift Totals flow
42
