VeriFone Vx700, Installation Manual

Page 1: ...VeriFone Part Number 28212 Revision A Vx 700 Installation Guide...

Page 2: ...am before placing the software into productive use This document including without limitation the examples and software programs is supplied As Is VeriFone Inc 2099 Gateway Place Suite 600 San Jose CA...

Page 3: ...Examine Vx700 Features 20 Cable Connections 20 RS 232 and USB Connections 21 Connection Options 21 Pin Connections 22 Connection to Secure Card Reader Optional 26 The SCR710 Secure Card Reader 26 Powe...

Page 4: ...4 VX700 INSTALLATION GUIDE...

Page 5: ...00 Chapter 5 VeriFone Service and Support provides information on contacting your local VeriFone representative or service provider and information on how to order accessories or documentation from Ve...

Page 6: ...on Algorithm Standard DUKPT Derived Unique Key Per Transaction Method ECB Electronic Code Book mode ECR Electronic Cash Register EMV Joint Europay MasterCard and Visa Standard ERS Engineering Requirem...

Page 7: ...0 INSTALLATION GUIDE 7 SR Ship Release SRAM Static Random Access Memory STN Super Twisted Nematic UI User Interface USB Universal Serial Bus VSS VeriShield Security Scripts Table 1 Acronym Definitions...

Page 8: ...PREFACE Guide Conventions 8 VX 700 INSTALLATION GUIDE...

Page 9: ...enable use in critical power applications An interface for USB host and slave provides for simple connectivity over local or wide area networks The Vx700 links to a variety of VeriFone card accepting...

Page 10: ...rnal interface for four function user defined keys 128 x 64 backlit LCD Built in multi tone beeper External sounder connection USB and Serial connectivity Wide input voltage range 9V to 28V Low power...

Page 11: ...on RS 232 and USB 2 0 serial ports Optional MDB interface for host and slave vending applications Optional V 22bis V 34 modem with HDLC capability via USB connection Optional Ethernet 10 100 BaseT via...

Page 12: ...TERMINAL OVERVIEW Features at a Glance 12 VX700 INSTALLATION GUIDE...

Page 13: ...Terminal Positioning and Orientation This section provides a general overview of the preferred mounting angle orientation and viewing angle for ease of use and privacy When installing the Vx700 in an...

Page 14: ...E Ergonomic References 14 VX700 INSTALLATION GUIDE Screen Viewing Angle The screen viewing angles illustrated in Figure 3 denotes the angle at which the screen can be viewed comfortably Figure 3 Scree...

Page 15: ...larger than a cone taken from the number 5 key at an angle of 45o and covering an area of 270o directly in front of the user as shown in Figure 4 Figure 4 PIN Entry Visibility Area PIN entry can be se...

Page 16: ...STALLATION GUIDE Reach and Viewing Angles Standing Users Refer to Figure 7 and Figure 8 for the viewing angle and reach contours most comfortable for a standing user when utilizing a payment machine A...

Page 17: ...TERMINAL SETUP AND USAGE Ergonomic References VX700 INSTALLATION GUIDE 17 Figure 8 shows additional reach contours for standing users Figure 8 Reach Contours Standing Users...

Page 18: ...They may also want to reach to the side for security mobility and privacy reasons It is important that where possible the machine design provides a knee space to allow a frontal approach for wheelchai...

Page 19: ...TERMINAL SETUP AND USAGE Ergonomic References VX700 INSTALLATION GUIDE 19 Figure 10 shows additional reach contours for wheelchair users Figure 10 Reach Contours Wheelchair Users...

Page 20: ...ELLOW HELP BLUE ENTER GREEN Cable Connections The Vx700 has 3 general connection options depending on what the Vx700 connects to 1 MDB Multi Drop Bus interface for host and slave vending applications...

Page 21: ...R USB memory sticks USB modem or other USB devices Additional software may be required to support particular USB devices 3 COM 1 connects to host system using a cable VPN 27716 01 R or an MDB interfa...

Page 22: ...low on this pin re powers the unit default is low if this feature is not implemented by the host 2 USB Slave Logical Port 1 USB Slave Serial Power Provides for 2 Wire USB device port Port is directly...

Page 23: ...Serial 6 Wire RS232 port with TX RX RTS CTS DTR and DCD signals and VSYS out Table 4 Logical Port 2 DOWNSTREAM Serial connections PIN RJ45 8 Way Connector 1 TX 2 RX 3 RTS 4 CTS 5 DTR 6 VSYS OUT 12V 7...

Page 24: ...ing a higher current and voltage are not supported A connector adaptor provides for a standard USB host connection The host may use existing USB Verifone dongles such as the USB Modem and USB Serial a...

Page 25: ...ion of Pin 1 please contact your VeriFone representative WARNING Turn off or unplug the host system when connecting or disconnecting the Vx700 Memory corruption and data loss can result if the host sy...

Page 26: ...secure card reader suitable for payment card acceptance in tough environments where reliability is paramount The SCR710 provides three track magnetic stripe reading capability along with a full EMV 4...

Page 27: ...cation is loaded the application starts after the initial VeriFone copyright screen and displays a unique copyright screen If no application is loaded DOWNLOAD NEEDED appears on the display after the...

Page 28: ...TERMINAL SETUP AND USAGE Power Supply 28 VX700 INSTALLATION GUIDE...

Page 29: ...r supply Power connector dimensions Barrel connector polarity Temperature The Vx700 operating range and humidity tolerance as follows External Dimensions The Vx700 has the following dimensions 1 5W Fu...

Page 30: ...SPECIFICATIONS External Dimensions 30 VX700 INSTALLATION GUIDE...

Page 31: ...inal To Clean the Terminal Slightly dampen a clean cloth with water and a drop or two of mild soap Wipe the Vx700 gently For stubborn stains use alcohol or an alcohol based cleaner CAUTION Never use t...

Page 32: ...MAINTENANCE Cleaning the Terminal 32 VX700 INSTALLATION GUIDE...

Page 33: ...g the model and part number For example Vx700 and Pxxx xxx xx Mxxx xx xx xxx or 2xxxx xx Serial number S N xxx xxx xxx 2 Obtain the MRA number s by completing one of the following a Call VeriFone toll...

Page 34: ...ion such as air bill numbers used to trace the shipment Model s returned model numbers are located on the VeriFone label on the bottom of the Vx700 Accessories VeriFone produces the following accessor...

Page 35: ...AND SUPPORT Accessories VX700 INSTALLATION GUIDE 35 Data Cables 27720 01 R Host USB 08448 03 R Ethernet Adapter 27716 01 R Host RS 232 27712 01 R MDB interface 27718 01 R SCR710 Card Reader 27717 01 R...

Page 36: ...VERIFONE SERVICE AND SUPPORT Accessories 36 VX700 INSTALLATION GUIDE...

Page 37: ...the Vx700 and the proper orientation of the terminal for installation in an ATM or Vending Machine Terminal Dimensions This section illustrates the terminal dimensions for Vending Machine integration...

Page 38: ...TM Vending Machine Integration 38 VX700 INSTALLATION GUIDE Rear Terminal Dimensions This figure illustrates the rear terminal dimensions Figure 15 Rear Terminal Dimensions with a close up of Earth Stu...

Page 39: ...DE 39 Vending Machine Integration for the Vx700 This section illustrates the proper orientation of the Vx700 terminal with a Vending Machine terminal panel Figure 16 Vending Machine Panel Orientation...

Page 40: ...Vx700 Installation Guide VeriFone Part Number 28212 Revision A VeriFone Inc 2099 Gateway Place Suite 600 San Jose CA 95110 USA Tel 800 VeriFone 837 4366 www verifone com...