Veriton N4670GT, Service Manual

Page 1: ...I Veriton N4670GT Mini PC Service Manual re assembling guide Service Manual re assembling guide V1 0 20200601 ...

Page 2: ...Disassembly Procedures 3 Reassembly Procedures 36 Troubleshooting 69 Exploded Diagrams 72 FRU Field Replaceable Unit List 73 To update your software 74 To remove your personal data 74 ...

Page 3: ...ing strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer Take off any metal objects on your arms or fingers such as bracelets rings or watches and make sure your hands are completely dry Even if your unit is unplugged there may still be some remaining electric charge If a component does not come out easily do not forceful...

Page 4: ...ive treatment Pre disassembly Instructions Do the following prior to starting any maintenance procedures 1 Place the system on a stable worksurface 2 Remove AC power cord from the system and peripherals 3 Remove all cables from the system Make sure the system is completely powered off ...

Page 5: ...5 Chassis Door Removal 1 Remove the Chassis Cover 1 1 Remove the thumbscrew securing the chassis cover to the chassis 1 2 Detach the chassis cover from the chassis ...

Page 6: ...6 HDD Removal 2 Remove the HDD 2 1 Slide the HDD module out of the chassis 2 2 Detach the HDD from the bracket 2 3 Detach the rubber gaskets from the HDD ...

Page 7: ...ab securing the SSD1 module to the mainboard 3 2 Remove the SSD module from the mainboard Note WEEE Annex VII component A circuit board 10 cm2 has been highlighted with the yellow rectangle as shown above Please follow local regulations for disposal of detached circuit boards ...

Page 8: ...8 3 3 Detach the thermal pad from the SSD1 module 3 4 Repeat Steps 3 1 3 3 to remove SSD2 module ...

Page 9: ...9 WLAN Module Removal 4 Remove the WLAN module 4 1 Remove the screw securing the WLAN module to the mainboard 4 2 Detach the WLAN bracket from the WLAN module ...

Page 10: ...ly note which cable color corresponds to the main and auxiliary connectors 4 4 Remove the WLAN module from the mainboard Note WEEE Annex VII component A circuit board 10 cm2 has been highlighted with the yellow rectangle as shown above Please follow local regulations for disposal of detached circuit boards ...

Page 11: ... Module Removal 5 Remove the Optional Port Module Display Port HDMI D SUB USB Type A C 5 1 Remove the two screws securing the optional port module to the mainboard 5 2 Detach the optional port module from the mainboard ...

Page 12: ...to the port bracket 5 4 Remove the optional port module from the bracket Note WEEE Annex VII component A circuit board 10 cm2 has been highlighted with the yellow rectangle as shown above Please follow local regulations for disposal of detached circuit boards ...

Page 13: ...13 Heatsink Fan Removal 6 Remove the Heatsink Fan 6 1 Disconnect the heatsink fan cable from the mainboard 6 2 Detach the heatsink fan from the mainboard ...

Page 14: ...IMM slot 1 and remove the DIMM module from the slot 2 Note WEEE Annex VII component A circuit board 10 cm2 has been highlighted with the yellow rectangle as shown above Please follow local regulations for disposal of detached circuit boards 7 2 Repeat Step 7 1 to remove the remaining memory module ...

Page 15: ...ery hot when the system is on Wait for the heatsink to cool off before proceeding with below steps 8 Remove the Thermal Module 8 1 Loosen the four 4 captive screws securing the thermal module to the mainboard 8 2 Remove the thermal module from the mainboard ...

Page 16: ...l important data WARNING The CPU becomes very hot when the system is on Allow it to cool off first before handling 9 Remove the CPU 9 1 Press the load lever and move it to the right to release the load lever from the retention tab 9 2 Pull the load lever to release the CPU cover plate from the retaining post ...

Page 17: ... plate 9 4 Lift the CPU from the socket Note WEEE Annex VII component A circuit board 10 cm2 has been highlighted with the yellow rectangle as shown above Please follow local regulations for disposal of detached circuit boards ...

Page 18: ...18 Speaker Removal 10 Remove the Speaker 10 1 Disconnect the speaker cable from the mainboard 10 2 Detach the speaker from the chassis ...

Page 19: ...on Box 2 Cover Removal 11 Remove the Expansion Box 2 Cover 11 1 Remove the security torx screw securing the expansion box 2 cover to the expansion box 11 2 Detach the expansion box 2 cover from the expansion box ...

Page 20: ... VGA Card 12 1 Remove the VGA card from its slot Note WEEE Annex VII component A circuit board 10 cm2 has been highlighted with the yellow rectangle as shown above Please follow local regulations for disposal of detached circuit boards ...

Page 21: ...Box 2 Front Bezel Removal 13 Remove the Expansion Box 2 Front Bezel 13 1 Disengage the latches securing the front bezel to the expansion box 2 chassis 1 then detach the front bezel from the expansion box 2 chassis 2 ...

Page 22: ...ard Reader Assembly Removal 14 Remove the Card Reader Assembly 14 1 Disconnect the card reader cable from the mainboard 14 2 Remove the screw securing the card reader bracket to the expansion box 2 chassis ...

Page 23: ...ws securing the card reader board to the bracket 14 5 Remove the card reader board from the bracket Note WEEE Annex VII component A circuit board 10 cm2 has been highlighted with the yellow rectangle as shown above Please follow local regulations for disposal of detached circuit boards ...

Page 24: ...24 Expansion Box 2 Removal 15 Remove the Expansion Box 2 15 1 Remove the screw securing the expansion box 2 to the chassis 15 2 Detach the expansion box 2 from the chassis ...

Page 25: ...ver 16 1 Remove the two security torx screws and one thumbscrew securing the expansion box 1 cover to the expansion box 16 2 Remove the ring screw securing the SATA latch board to the expansion box 1 cover 16 3 Detach the expansion box 1 cover from the expansion box ...

Page 26: ...17 Remove the ODD for models with ODD module on Expansion Box 1 only 17 1 Press the retaining latch 1 and slide the ODD module out of the expansion box 1 2 17 2 Remove the two screws securing the ODD rear bracket to the ODD ...

Page 27: ...e ODD rear bracket from the ODD 17 4 Force eject the ODD tray by inserting a thin metal object into the ODD emergency eject hole 17 5 Disengage the latch securing the ODD bezel to the ODD tray then remove the ODD bezel ...

Page 28: ...dule Removal 18 Remove the HDD for models with HDD module on Expansion Box 1 only 18 1 Detach the ODD dummy door from the expansion box 1 18 2 Remove the two screws securing the HDD module to the expansion box 1 ...

Page 29: ...29 18 3 Gently pull out the HDD module from the expansion box 1 18 4 Remove the four screws securing the HDD to the HDD bracket 18 5 Gently pull out the HDD module from the bracket ...

Page 30: ...30 HDD ODD Board Removal 19 Remove the HDD ODD Board 19 1 Disconnect the SATA latch board cable from the HDD ODD board 19 2 Remove the four screws securing the HDD ODD board to the expansion box 1 ...

Page 31: ...D ODD board from the expansion box 1 Note WEEE Annex VII component A circuit board 10 cm2 has been highlighted with the yellow rectangle as shown above Please follow local regulations for disposal of detached circuit boards ...

Page 32: ... Removal 20 Remove the SATA Latch Board 20 1 Detach the SATA latch board from the expansion box 1 20 2 Disconnect the cable from the SATA latch board 20 3 Remove the two screws securing the SATA latch board to the bracket ...

Page 33: ... board 20 5 Detach the SATA latch board from the board holder Note WEEE Annex VII component A circuit board 10 cm2 has been highlighted with the yellow rectangle as shown above Please follow local regulations for disposal of detached circuit boards ...

Page 34: ...s securing the mainboard to the chassis 21 2 Gently lift the mainboard off the chassis Note WEEE Annex VII component A circuit board 10 cm2 has been highlighted with the yellow rectangle as shown above Please follow local regulations for disposal of detached circuit boards ...

Page 35: ... the mainboard 2 Note WEEE Annex VII component The RTC battery has been highlighted with the yellow circle as shown above Please follow local regulations for disposal of used batteries Caution Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions ...

Page 36: ...36 Reassembly Procedures RTC Battery Installation 1 Install the RTC battery 1 1 Slide the RTC battery into its socket in the mainboard 1 then push it down 2 until it latches into place ...

Page 37: ...37 Mainboard Installation 2 Install the Mainboard 2 1 Gently place the mainboard into the chassis 2 2 Secure the mainboard to the chassis using four screws ...

Page 38: ...Board Installation 3 Install the SATA Latch Board 3 1 Insert the SATA latch board into the board holder 3 2 Insert the bracket into the SATA latch board 3 3 Secure the SATA latch board to the bracket using two screws ...

Page 39: ...39 3 4 Connect the cable to the SATA latch board 3 5 Insert the SATA latch board into the expansion box 1 ...

Page 40: ...40 HDD ODD Board Installation 4 Install the HDD ODD Board 4 1 Insert the HDD ODD board into the expansion box 1 4 2 Secure the HDD ODD board to the expansion box 1 using four screws ...

Page 41: ...41 4 3 Connect the SATA latch board cable to the HDD ODD board ...

Page 42: ...42 HDD Module Installation 5 Install the HDD for models with HDD module on Expansion Box 1 only 5 1 Gently insert the HDD module into the bracket 5 2 Secure the HDD to the HDD bracket using four screws ...

Page 43: ...43 5 3 Slide the HDD module into the expansion box 1 until it latches into place 5 4 Secure the HDD module to the expansion box 1 using two screws ...

Page 44: ...44 5 5 Insert the ODD dummy door into the expansion box 1 and press it down until it latches into place ...

Page 45: ...e ODD for models with ODD module on Expansion Box 1 only 6 1 Force eject the ODD tray by inserting a thin metal object into the ODD emergency eject hole 6 2 Place the bezel into the ODD module 1 then press 2 until the latches lock into place ...

Page 46: ...46 6 3 Push back the ODD tray until it latches into place 6 4 Insert the ODD rear bracket into the ODD ...

Page 47: ...47 6 5 Secure the ODD rear bracket to the ODD using two screws 6 6 Slide the ODD module into the expansion box 1 until it latches into place ...

Page 48: ...xpansion box 1 cover into the expansion box and slide it towards the front until it latches into place 7 2 Secure the SATA latch board to the expansion box 1 cover using the ring screw 7 3 Secure the expansion box 1 cover to the expansion box using two security torx screws and one thumbscrew ...

Page 49: ...49 Expansion Box 2 Installation 8 Install the Expansion Box 2 8 1 Insert the expansion box 2 into the chassis 8 2 Secure the expansion box 2 to the chassis using one screw ...

Page 50: ...bly Installation 9 Install the Card Reader Assembly 9 1 Insert the card reader board into the bracket 9 2 Secure the card reader board to the bracket using two screws 9 3 Insert the bracket with the cables into the chassis ...

Page 51: ...51 9 4 Secure the card reader bracket to the chassis using one screw 9 5 Connect the card reader cable to the mainboard ...

Page 52: ...52 Expansion Box 2 Front Bezel Installation 10 Install the Expansion Box 2 Front Bezel 10 1 Insert the front bezel into the expansion box 2 chassis and push it down until it latches into place ...

Page 53: ...53 VGA Card Installation 11 Install the VGA Card 11 1 Insert the VGA card into its socket and push it down until it latches into place ...

Page 54: ...on Box 2 Cover Installation 12 Install the Expansion Box 2 Cover 12 1 Insert the expansion box 2 cover into the expansion box 12 2 Secure the expansion box 2 cover to the expansion box using a security torx screw ...

Page 55: ...55 Speaker Installation 13 Install the Speaker 13 1 Insert the speaker into the chassis 13 2 Connect the speaker cable to the mainboard ...

Page 56: ...Place the CPU into its socket NOTE Make sure the gold arrow on the corner of the processor is aligned with the beveled corner of the socket The processor will easily fit into the socket if it is properly oriented 14 2 Replace the CPU cover plate ...

Page 57: ...57 14 3 Pull down the load lever making sure the cover plate latch into the retaining post 14 4 Slide the load lever to the left until it latches into the retention tab ...

Page 58: ...58 Thermal Module Installation 15 install the Thermal Module 15 1 Place the thermal module into the mainboard 15 2 Tighten the three captive screws to secure the thermal module to the mainboard ...

Page 59: ...ry Module Installation 16 Install the Memory modules 16 1 Insert the memory module into the DIMM slot 1 then press it down until it latches into place 2 16 2 Repeat Step 16 1 to install the other memory module ...

Page 60: ...60 Heatsink Fan Installation 17 Install the Heatsink Fan 17 1 Place the heatsink fan into the mainboard and push it down until it latches into place 17 2 Connect the heatsink fan cable to the mainboard ...

Page 61: ...Module Installation 18 Install the Optional Port Module Display Port HDMI D SUB USB Type A C 18 1 Insert the optional port module into the bracket 18 2 Secure the optional port module to the port bracket using one screw ...

Page 62: ...62 18 3 Insert the optional port module into the mainboard and press it down until it latches into place 18 4 Secure the optional port module to the mainboard using two screws ...

Page 63: ...N module 19 1 Insert the WLAN module into its slot in the mainboard 19 2 Connect the WLAN antenna cables to the WLAN module NOTE Refer to your machine disassembly note to determine which cable color corresponds to the main and auxiliary connectors ...

Page 64: ...64 19 3 Insert the WLAN bracket into the WLAN module 19 4 Secure the WLAN module to the chassis using one screw ...

Page 65: ...65 SSD Module Installation 20 Install the SSD modules 20 1 Place the thermal pad into the SSD2 module 20 2 Insert the SSD2 module into its slot in the mainboard ...

Page 66: ...66 20 3 Use the plastic tab to secure the SSD2 module to the chassis 20 4 Repeat Steps 20 1 20 3 to install SSD1 module ...

Page 67: ...67 HDD Installation 21 Install the HDD 21 1 Place the rubber gaskets into the HDD 21 2 Place the HDD into the bracket 21 3 Place the HDD module into the chassis and push it until it latches into place ...

Page 68: ...68 Chassis Door Installation 22 Install the Chassis Cover 22 1 Place the chassis cover into the chassis 22 2 Secure the chassis cover to the chassis using one thumbscrew ...

Page 69: ...erations at power on it displays error messages on screen generates a check point code at port 80h or even halts the system if the error is fatal The main components on the main board that must be diagnosed and or initialized by POST to ensure system functionality are as follows Microprocessor with built in numeric co processor and cache memory subsystem Direct Memory Access DMA controller Interru...

Page 70: ...U Display switch is set incorrectly The display switch on the motherboard can be set to either monochrome or color This message indicates the switch is set to a different setting than indicated in Setup Determine which setting is correct and then either turn off the system and change the jumper or enter Setup and change the Video selection Press ESC to skip memory test The user may press Esc to sk...

Page 71: ...ess TAB to show POST screen System OEMs may replace the Phoenix Technologies Award BIOS POST display with their own proprietary display Including this message in the OEM display permits the operator to switch between the OEM display and the default POST display Primary master hard disk fail POST detects an error in the primary master hard drive Primary slave hard disk fail POST detects an error in...

Page 72: ...72 Exploded Diagrams Figure 1 System Exploded Diagram ...

Page 73: ...73 FRU Field Replaceable Unit List Please contact your local service center to find out how to obtain the part or replace your device ...

Page 74: ...rt your PC to get to the sign in screen then press and hold down the Shift key while you select the Power icon Restart in the lower right corner of the screen After your computer restarts select Troubleshoot Reset this PC Option 3 Select Start then press and hold down the Shift key while you select the Power icon Restart to restart your computer into Recovery Mode After your computer restarts sele...