52
Appendix
C385 V310AM / USA / A31008-M2026-R351-1-6019 / appendix.fm / 04.11.2008
Ve
rs
ion 4,
29
.10.
2007
Service (Customer Care)
Customer Care Warranty for Cordless Products
To obtain Customer Care Warranty service,
product operation information, or for problem resolution, call:
Toll Free: 1-866-374-3864
9:00 a.m. – 5:00 p.m. Monday-Saturday
System Information
When calling the Customer Care service,
you may be asked to provide your phone's
system information.
During the call, proceed as follows:
§Menu§
¢
s
¢
System Info
Operation Hours
Select entry and press
§OK§
.
The number of hours your system has
been operating.
§Back§
Press display key.
s
HS S/W Version
Select entry and press
§OK§
.
The software version of the handset is dis-
played. Use
q
to scroll through all of the
information.
§Back§
Press the display key.
s
Base S/W Ver.
Select entry and press
§OK§
.
The software version of the base station is
displayed. Use
q
to scroll through all of
the information.
§Back§
Press the display key three
times to return to normal tele-
phone mode.
End-user limited warranty
The Verizon brand and the Verizon trademark
are used under license. This product is covered
by a one year limited warranty. Any repair
replacement or warranty service, and all ques-
tions about this product should be directed to:
1-866-374-3864.
This limited, non-transferable warranty is pro-
vided to the original buyer/end-consumer
("you") for systems, handsets and accessories
(collectively, "Product") provided by Gigaset
Communications USA LLC ("Gigaset USA").
Gigaset USA warrants to you that at the date of
purchase, the product is free of defects in work-
manship and materials and the software
included in the Product will perform in substan-
tial compliance to its program specifications.
1. WARRANTY PERIOD
The Product warranty period is one (1) year
from the original date of purchase by you. Proof
of purchase (e.g., sales slip or invoice) must be
provided with any Product returned during the
warranty period. Batteries supplied with the
Products are warranted to be free from defects
at the time of purchase only.
2. EXCLUSIVE REMEDY
Gigaset USA's entire liability and your exclusive
remedy if the Product is defective in materials
or workmanship during the warranty period
and is returned shall be that the Product will be
repaired or replaced as set forth in Section 4
below. Reconditioned replacement compo-
nents, parts or materials may be used in the
replacement or repair. Data in the memory of
the Product may be lost during repair.
