Verizon MI424WG, User Manual

Page 1: ...Wireless Broadband Router MI424WG rev F rev F2 User Manual...

Page 2: ...S Router 2 2 Computer Network Configuration 2 3 Configuring the FiOS Router 2 4 Features 2 5 Main Screen 3 Setting Up a Wireless Network 3 0 Introduction 3 1 Overview 3 2 Connecting a Wireless Client...

Page 3: ...5 6 Broadband Ethernet Connection 5 7 Broadband Coax Connection 5 8 WAN PPPoE Connection 5 9 WAN PPPoE 2 Connection 6 Configuring Security Security 6 0 Introduction 6 1 Overview 6 2 Firewall 6 3 Acce...

Page 4: ...tings 8 5 Configuration Settings 8 6 Time Settings 8 7 Firmware Upgrade 8 8 Routing Settings 9 Monitoring the FiOS Router 9 0 Introduction 9 1 Router Status 9 2 Advanced Status 10 Troubleshooting 10 0...

Page 5: ...outer User Manual con t B Specifications B 0 Introduction B 1 General B 2 LED Indicators B 3 Environmental C Notices C 0 Introduction C 1 Regulatory Compliance Notices C 2 Modifications C 3 NEBS Requi...

Page 6: ...6 2009 Verizon All Rights Reserved 1 Introduction 1 0 Introduction 1 1 Package Contents 1 2 System Requirements 1 3 Features 1 4 Getting to Know the FiOS Router...

Page 7: ...FiOS Router lets you transmit and distribute digital entertainment and information to multiple devices via coaxial cables The FiOS Router also supports Ethernet and Wi Fi networking making it the most...

Page 8: ...Start Guide Installation Guide User Manual CD Wireless Networking Guide Wall mount template Vertical stand 1 2 Minimum System Requirements The FiOS Router must be used with the following systems and...

Page 9: ...s products at speeds up to 11 Mbps Enterprise level security including Fully customizable firewall with Stateful Packet Inspection Content filtering with URL keyword based filtering parental control c...

Page 10: ...port Q oS support end to end layer 2 3 featuring Diffserv 802 1p q prioritization configurable upstream downstream traffic shaping random early detection and pass through of WAN side DSCPs PHBs and qu...

Page 11: ...s LEDs ports etc The FiOS Router has several indicator lights on its front panel and a series of ports and switches on its rear panel 1 4a Front Panel The front panel of the FiOS Router has a series o...

Page 12: ...uter is initializing If the Power light is not illuminated or glows red when the Power cord is plugged in and the Power switch is turned on the FiOS Router has suffered a critical error and technical...

Page 13: ...net lights illuminate when the FiOS Router is connected to a local network via one or more of its Ethernet ports If flashing data traffic is passing across the port s LAN Coax Light The LAN Coax light...

Page 14: ...n is included on the FiOS Router WPS functionality will not be enabled until a future firmware release The button is included so that WPS can be activated at a later date without having to physically...

Page 15: ...ion Power Adapter from Power Port to Wall Outlet Coaxial Cable from Coax Port to Set Top Box USB USB Cable from USB Port to Device Rear view Verizon FiOS Router rev F2 Coax Port The Coax port connects...

Page 16: ...ion information If this occurs reset the FiOS Router again LAN Ethernet Ports 4 The LAN Ethernet ports connect devices to the FiOS Router via Ethernet cables to create a local area network LAN The LAN...

Page 17: ...17 2009 Verizon All Rights Reserved 2 Connecting the FiOS Router 2 0 Introduction 2 1 Setting up the FiOS Router 2 2 Computer Network Configuration 2 3 Configuring the FiOS Router 2 4 Main Screen...

Page 18: ...Router and accessing its Graphical User Interface GUI are both simple procedures varying slightly depending on the computer s operating system However no configuration is necessary to access the GUI w...

Page 19: ...FiOS Router glows steadily 4 green Plug the yellow Ethernet cable from the box into one of the four yellow 5 Ethernet ports on the back of the FiOS Router Make sure the computer is powered on then pl...

Page 20: ...statically defined IP address and DNS address or instructed to automatically obtain an IP address using the Network DHCP server The FiOS Router is set up by default with an active DHCP server and we...

Page 21: ...ve the settings Windows 2000 Select 1 Network and Dialing Connections in the Control Panel Right click on the Ethernet connection s icon then click 2 Properties Select 3 Internet Protocol TCP IP compo...

Page 22: ...ick on the Apple icon in the top left corner of the desktop 1 From the menu that appears select 2 System Preferences The System Preferences window appears Click 3 Network From the Network window make...

Page 23: ...name and password 2 and enter them in the appropriate text boxes the password must be entered twice for validation purposes Write the new user name and password down on a piece of paper and keep it i...

Page 24: ...the FiOS 3 Router glows steadily green Repeat these steps for each computer to be connected to the FiOS Router 4 via Ethernet Wireless Make sure each computer to be connected wirelessly has built in...

Page 25: ...able to the coaxial wall jack and the other 3 end to the red Coax port on the back of the FiOS Router Power up the set top box 4 Make sure the Coax LAN light on the front of the FiOS Router glows stea...

Page 26: ...s connection is down Broadband Connection The Broadband Connection section of the My Router column displays the state of the FiOS Router s broadband connection Connected or Disconnected for the two c...

Page 27: ...All Rights Reserved 2 4d Action Zone This column contains links to various Verizon Web sites and other informational links Clicking on the icon above Go to Internet Now connects the user to the home p...

Page 28: ...ights Reserved 3 Setting Up a Wireless Network 3 0 Introduction 3 1 Overview 3 2 Connecting a Wireless Client 3 3 Wireless Status 3 4 Basic Security Settings 3 5 Advanced Security Settings 3 6 Setting...

Page 29: ...orking enables you to free yourself from wires and plugs making your devices more accessible and easier to use This chapter explains how to create a wireless network using the FiOS Router including ac...

Page 30: ...i Protected Access WPA and firewall and VPN applications 3 2 Connecting a Wireless Client To connect a wireless client to the FiOS Router Note The following procedure assumes the FiOS Router s default...

Page 31: ...mong all devices on a particular wireless network The SSID must be identical for all devices on the wireless network It is case sensitive and cannot exceed 32 characters Make sure the SSID is the same...

Page 32: ...eless network is broadcast wirelessly 3 3f MAC Authentication Displays whether the FiOS Router is using MAC Media Access Control address authentication to allow wireless devices to join the network 3...

Page 33: ...work in the SSID text box the SSID name 2 in the figure above is an example enter a different name for the SSID Select the channel at which the FiOS Router s wireless radio communicates 3 by selecting...

Page 34: ...rom A F or a number from 0 9 If 64 40 bit was selected in step 5 enter 10 characters If 128 104 was selected enter 26 characters Write down the wireless settings displayed on the screen Other wireless...

Page 35: ...ings from the menu on the left side of any Wireless Settings screen The Advanced Security Settings screen appears 3 5a Level 1 Wireless Security This section is used to configure different types of wi...

Page 36: ...ct the length of key 1 by selecting 64 40 bit or 128 104 bit from the 3 appropriate drop down list in the Key Length column Select the type of key from the appropriate drop down list in the Entry 4 Me...

Page 37: ...etwork 802 1x WEP uses a RADIUS Remote Authentication Dial in Service server for authentication purposes This server must be physically connected to the FiOS Router Also the user must enable the RADIU...

Page 38: ...list Select the proper encryption algorithm TKIP or AES 3 Click in the Group Key Update Interval check box to activate the group key 4 update interval and set the interval time in the text box to the...

Page 39: ...Level 2 SSID Broadcast This section is used to configure the FiOS Router s SSID broadcast capabilities Selecting SSID Broadcast generates the SSID Broadcast screen Click the Enable radio button to ena...

Page 40: ...reless MAC authentication Click in the Enable Access List check box 1 Select either Accept all devices listed below or Deny all devices listed 2 below by clicking the appropriate radio button Selectin...

Page 41: ...1b 802 11g or Mixed allows both 802 11b and 802 11g equipped wireless devices to join the network 3 5d Other Advanced Wireless Options Clicking Other Advanced Wireless Options at the bottom of the Adv...

Page 42: ...on rate from the drop down list or select Auto to have the FiOS Router automatically select the best transmission rate This setting adjusts the bit rate of the FiOS Router s wireless transmissions CTS...

Page 43: ...network clients of the next window for listening to broadcast and multicast messages Fragmentation Threshold Setting the correct fragmentation threshold can increase the reliability of frame transmiss...

Page 44: ...network and try to create a wireless connection View this connection under Windows Network Connections 3 6a Joining an Open Wireless Network Window XP Note The following description and images are in...

Page 45: ...ted and active the FiOS Router s wireless connection is displayed Note that the connection s status is Not connected in the figure below Click the connection once to mark it then click 3 Connect at th...

Page 46: ...ccessed from the configured computer However any other user with a wireless equipped device can also access the wireless network To prevent this secure the wireless network as explained in the Wireles...

Page 47: ...ears displaying the available wireless connections Select the FiOS Router s network Click the connection once to mark it then click 3 Connect at the bottom of the screen The following login window app...

Page 48: ...nouncing the successful initiation of the wireless connection Test the connection by disabling all other connections in the Network 5 Connections window and surfing the Internet Manual Wireless Networ...

Page 49: ...2009 Verizon All Rights Reserved 49 The Wireless Network Connection Properties window appears Select 2 Wireless Networks Click the connection to highlight it then click 3 Properties The connection s P...

Page 50: ...e shared key Press Connect to connect Since the network is now secured only users who know the pre shared key will be able to connect 3 6c Setting Up a Wireless Windows Client Vista If the computer ha...

Page 51: ...n All Rights Reserved 51 Another Connect to a Network window appears Enter the WEP key of the 3 network in the appropriate text box Click 4 Connect A third Connect to a Network window appears stating...

Page 52: ...52 2009 Verizon All Rights Reserved 4 Configuring My Network Settings 4 0 Introduction 4 1 Accessing the My Network Settings 4 2 Using the My Network Settings...

Page 53: ...uter is physically connected and the FiOS Router s Main screen is displayed in a web browser a list of devices connected to the FiOS Router s network appears in the My Network column of the screen Fro...

Page 54: ...screen The My Network screen appears On the far right side of the screen in the Connected Devices section is list of the devices currently connected to the FiOS Router s network listed by connection t...

Page 55: ...Network column then click Access Shared Files A list of shared files appears on the screen 4 2c Website Blocking Clicking Website Blocking generates the Parental Control screen For more information a...

Page 56: ...otocol drop down 4 list If this rule will be active continuously select 5 Always from the When should this rule occur drop down list If the rule will only be active at certain times select User Define...

Page 57: ...me select the check box next to the network computer device To remove an access restriction from the Access Control table click Remove for the service The service will be removed from the Access Contr...

Page 58: ...rs in the Applied rules table at the bottom of the screen To set up advanced port forwarding custom ports Click the arrow next to Application to forward and select 1 Custom Ports from the drop down me...

Page 59: ...opriate arrow then entering the port numbers Click 9 Apply to save the changes The new port forwarding rule appears in the Applied rules table at the bottom of the screen Note Some applications such a...

Page 60: ...tically runs a ping test and the results are displayed 2 in the Diagnostics screen 4 2g Rename This Device To rename a networked device locate the device in the My Network column then click Rename Thi...

Page 61: ...duction 5 1 Accessing Network Connections 5 2 Network Home Office Connection 5 3 Ethernet Connection 5 4 Wireless Access Point Connection 5 5 Coax Connection 5 6 Broadband Ethernet Connection 5 7 Broa...

Page 62: ...ious local area network LAN and wide area network WAN or Internet connections via Ethernet or coaxial cables The Network Connections screens are used to configure the various aspects of the FiOS Route...

Page 63: ...iOS Router s network connections in the My Network screen click Network Connections from the menu on the left side The Network Connections screen appears Click Advanced to expand the screen and displa...

Page 64: ...ifications that can be made from this screen are disabling the connection by clicking Disable or renaming the connection by entering a new name in the Rule Name text box Note When a network is disable...

Page 65: ...should this rule occur Displays when the rule is active To schedule rules see the Advanced Settings chapter Network Select the type of connection being configured from the drop down list options Broad...

Page 66: ...lowing IP Address Select this option if the network connection uses a permanent static IP address then the IP address and subnet mask address Bridge The Bridge section of the Configure Network Home Of...

Page 67: ...make sure to configure the network devices as DHCP Clients There are three options in this section Disabled DHCP Server and DHCP Relay Disabled Select this option if statically assigning IP addresses...

Page 68: ...OS Router can be configured to use static or dynamic routing Dynamic routing automatically adjusts how packets travel on the network while static routing specifies a fixed routing path to neighboring...

Page 69: ...ters to the FiOS Router using Ethernet cables either directly or via network hubs and switches Click Ethernet in the Network Connections screen if needed click Advanced at the bottom of the screen to...

Page 70: ...mend not changing the default values in this section unless familiar with networking concepts Status Displays the connection status of the Ethernet switch When should this rule occur Displays when the...

Page 71: ...nual which allows the MTU to be set manually Additional IP Addresses Clicking New IP Address generates the Additional IP Address Settings screen where additional IP addresses can be created to access...

Page 72: ...e Office to generate the Wireless Access Point Properties screen This screen displays a list of the connection s properties The only modifications that can be made from this screen are disabling the c...

Page 73: ...wn list options Network Home Office Broadband Connection or DMZ Connection Type Displays the type of connection Physical Address Displays the physical address of the network card used for the network...

Page 74: ...below Network Home Office to generate the Coax Properties screen This screen displays a list of the connection s properties The only modifications that can be made from this screen are disabling the c...

Page 75: ...network card used for the network MTU MTU Maximum Transmission Unit specifies the largest packet size permitted for Internet transmission Automatic sets the MTU at 1500 Other choices include Automati...

Page 76: ...es the Additional IP Address Settings screen where additional IP addresses can be created to access the FiOS Router via the Coax Link Ethernet connection Coax Connection Status Click Go to LAN Coax St...

Page 77: ...the Network Connections screen to generate the Broadband Connection Ethernet Properties screen This screen displays a list of the connection s properties The only modifications that can be made from t...

Page 78: ...ties screen General The top part of the screen displays general communication parameters We recommend not changing the default values in this section unless you are familiar with networking concepts S...

Page 79: ...a subnet mask address which can be overridden by clicking in the Override Subnet Mask check box and entering another subnet mask address Additionally the DHCP lease can be renewed and or released by c...

Page 80: ...S Router s default IP address is 192 168 1 1 the Start IP Address must be 192 168 1 2 or higher Enter the end of the IP address range used to automatically issue IP 3 addresses in the End IP Address t...

Page 81: ...ngle IP address Use NAPT if the local network contains multiple devices a topology that necessitates port translation in addition to address translation Device Metric The device metric is a value used...

Page 82: ...connection 5 7 Broadband Coax Connection A Broadband Coax connection connects the FiOS Router to the Internet using a coaxial cable Click Broadband Connection Coax in the Network Connections screen to...

Page 83: ...the screen displays general communication parameters We recommend not changing the default values in this section unless you are familiar with networking concepts Status Displays the status of the con...

Page 84: ...connection in this section of the screen Auto Detection Select whether you want the FiOS Router to automatically detect a coaxial link here Privacy Toggle Privacy by clicking in the Enabled check box...

Page 85: ...button DNS Server The Domain Name System DNS is the method by which website or domain names are translated into IP addresses The connection can be set to automatically obtain a DNS server address or...

Page 86: ...in the Subnet Mask text boxes The subnet 4 mask determines which portion of a destination LAN IP address is the network portion and which portion is the host portion If a Windows Internet Naming Servi...

Page 87: ...r to another considering parameters such as bandwidth delay and more Default Route Click in this check box to define the connection as a the default route Multicast IGMP Proxy Default Click in this ch...

Page 88: ...cation widely used in PPP and enables a point to point connection to be established in the normally multipoint architecture of Ethernet A discovery process in PPPoE determines the Ethernet MAC address...

Page 89: ...s screen General The top part of the screen displays general communication parameters We recommend not changing the default values in this section unless familiar with networking concepts Status Displ...

Page 90: ...e ISP Service Name Specify the networking peer s service name if provided by the ISP in this text box On Demand To use PPP on demand to initiate the point to point protocol session only when packets a...

Page 91: ...nse to a challenge CHAP protects against replay attacks by using an arbitrary challenge string per authentication attempt Support Microsoft CHAP Click in this check box if communicating with a peer th...

Page 92: ...ly according to the information provided by the ISP To configure the connection to automatically obtain a DNS server address select Obtain DNS Server Address Automatically from the DNS Server drop dow...

Page 93: ...in multicast groups Routing Table Clicking New Route generates the New Route screen where a new route can be configured Internet Connection Firewall Click in the Enabled check box to activate the FiOS...

Page 94: ...splays general communication parameters We recommend not changing the default values in this section unless familiar with networking concepts Status Displays the connection status of the WAN PPPoE con...

Page 95: ...mand to initiate the point to point protocol session only when packets are actually sent over the Internet click in this check box This option should be active on a limited basis Idle Time Before Hang...

Page 96: ...ainst replay attacks by using an arbitrary challenge string per authentication attempt Support Microsoft CHAP Click in this check box if communicating with a peer that uses Microsoft CHAP authenticati...

Page 97: ...o the information provided by the ISP To configure the connection to automatically obtain a DNS server address select Obtain DNS Server Address Automatically from the DNS Server drop down list To manu...

Page 98: ...up Management Protocol host messages on behalf of hosts the FiOS Router discovers through standard IGMP interfaces IGMP proxy enables the routing of multicast packets according to the IGMP requests of...

Page 99: ...ved 6 Configuring Security Settings 6 0 Introduction 6 1 Overview 6 2 Firewall 6 3 Access Control 6 4 Port Forwarding 6 5 DMZ Host 6 6 Port Triggering 6 7 Remote Administration 6 8 Static NAT 6 9 Adva...

Page 100: ...e includes comprehensive and robust security services Stateful Packet Inspection firewall user authentication protocols and password protection mechanisms These features allow users to connect their c...

Page 101: ...network DMZ Host configure a network host to receive all traffic arriving at the FiOS Router which does not belong to a known session Port Triggering define port triggering entries to dynamically ope...

Page 102: ...of rules can be controlled and distinctions between rules that apply to Internet and local network devices can be made The firewall regulates the flow of data between the local network and the Intern...

Page 103: ...Router is configured to block requests of this type from this computer the firewall allows this request to pass out onto the Internet When the website is returned from the web server the firewall will...

Page 104: ...ummarizes the behavior of the FiOS Router for each of the three security levels Security Level Internet requests incoming traffic Local network requests outgoing traffic Maximum Security Blocked No ac...

Page 105: ...eer client applications tend to use these ports if they cannot connect with their own default ports When applying this behavior these applications will not be blocked outbound even at the Maximum Secu...

Page 106: ...restrictions on the types of requests that can pass from the local network out to the Internet and thus may block traffic flowing in both directions In the email example given above computers in the l...

Page 107: ...n the Allowed section of the screen If this access control rule applies to all networked devices select 3 Any from the Networked Computer Device list box If this rule applies to certain devices only s...

Page 108: ...control can be disabled and the service made available without having to remove the service from the Access Control table This may be useful to make the service available temporarily with the expectat...

Page 109: ...the arrow next to Application to forward and select 1 Custom Ports from the drop down menu Enter the host name from the drop down list or local IP address of the 2 computer providing the service in t...

Page 110: ...a bit confusing All the computers on the network can behave as clients and use a specific service simultaneously Being a client means the computer within the network initiates the connection for exam...

Page 111: ...iggering Port triggering can be used for dynamic port forwarding configuration By setting port triggering rules inbound traffic is allowed to arrive at a specific network host using ports different th...

Page 112: ...Triggering from the left side of any Security screen The Port Triggering screen appears Select either User Defined or Show All Services from the drop down list 2 next to Add If Show All Services is s...

Page 113: ...of any Security screen The Remote Administration screen appears 6 7a Telnet Telnet is used to create a command line session and gain access to all system settings and parameters using a text based te...

Page 114: ...tic Tools are used for troubleshooting and remote system management by a user or the ISP Note Encrypted remote administration is performed using a secure SSL connection and requires an SSL certificate...

Page 115: ...blic IP Address text boxes 4 Select the WAN connection type from the WAN Connection Type drop 5 down list If using port forwarding activate the Enable Port Forwarding check box 6 then select a protoco...

Page 116: ...screen appears Two sets of rules can be configured input rules and output rules Following is a description of the set ordering for inbound and outbound packets 6 9a Inbound Outbound Packets Rule Sets...

Page 117: ...on the rule will take is defined Select one of the following radio buttons Drop Deny access to packets that match the source and destination IP addresses and vCP reset to the origination peer Accept A...

Page 118: ...d and click Add Then add a schedule rule for more details about schedule rules see the Advanced Settings chapter of this manual 6 10 Security Log The security log displays a list of firewall related e...

Page 119: ...cked because of an advanced filter rule ARP an ARP packet has been accepted AUTH 113 request an outbound packet for AUTH protocol has been accepted for maximum security level Broadcast Multicast prote...

Page 120: ...n First packet in connection is not a SYN packet a packet has been blocked due to a TCP connection that started without a SYN packet Fragmented packet a fragment has been rejected Fragmented packet ba...

Page 121: ...epted IPV6 over IPV4 an IPv6 over IPv4 packet has been accepted Malformed packet Failed parsing a packet has been blocked because it is malformed Maximum security enabled service a packet has been acc...

Page 122: ...the FiOS Router initiates is recorded Service a packet has been accepted because of a certain service as specified in the event type Spoofing protection a packet from the Internet with a source IP bel...

Page 123: ...successful attempt to establish an inbound connection to the local network Accepted Outgoing Connections activating this check box generates a log message for each successful attempt to establish an o...

Page 124: ...124 2009 Verizon All Rights Reserved 7 Using Parental Controls 7 0 Introduction 7 1 Activating Parental Controls 7 2 Rule Summary...

Page 125: ...mation on the Internet poses a serious challenge for employers and parents alike How can I regulate what my employee or child does on the Internet The FiOS Router s Parental Controls allow users to co...

Page 126: ...click Add The computer device appears in the Selected Devices list box In the Limit Access by section select one of the following options 2 Block the following Websites and Embedded Keywords within a...

Page 127: ...he textbox to the right If you make a mistake or wish to delete a previously entered website keyword select it then click Remove If needed you can create a schedule for when you want the rule to be ac...

Page 128: ...ime of 10 a m and an end time of 3 p m the scheduled time will be Saturday Sunday 10 a m to 3 p m In the Create Rule Name section enter a rule name and description in the 7 appropriate text boxes Clic...

Page 129: ...s Reserved 8 Configuring Advanced Settings 8 0 Introduction 8 1 Using Advanced Settings 8 2 Utilities 8 3 DNS Settings 8 4 Network Settings 8 5 Configuration Settings 8 6 Time Settings 8 7 Firmware Up...

Page 130: ...ettings cover a wide range of configurations available for the FiOS Router s firmware and network Changes to any of the Advanced Settings could adversely affect the operation of the FiOS Router and th...

Page 131: ...Router Restore Defaults reset the FiOS Router to its default settings Reboot Router restart the FiOS Router MAC Cloning clone MAC addresses ARP Table display active devices and their IP and MAC addre...

Page 132: ...rding Rules manage and create open ports for various Internet protocols or customize an application Configuration File manage configuration files System Settings modify the FiOS Router s system settin...

Page 133: ...feature pings ICMP echo an IP address and displays the results such as the number of packets transmitted and received round trip time and success status To diagnose network connectivity Click 1 Diagno...

Page 134: ...fault settings see Configuraton File in this chapter for more information Click 3 Restore Defaults The FiOS Router will restart and factory default settings will be applied Note All of the FiOS Router...

Page 135: ...f the existing computer to the FiOS Router To do this Click 1 MAC Cloning in the Advanced screen The MAC Cloning screen appears Enter the MAC address to be cloned in the To Physical Address text boxes...

Page 136: ...which generates the User Settings screen When adding a user specify the following parameters 3 Full Name The user s full name User Name The name a remote user will use to access the home or office net...

Page 137: ...em Settings 1 If not click Click Here to Configure Notification Mail Server to configure the outgoing mail server Enter the user s email address in the Notification Address text box 2 Select the Syste...

Page 138: ...creen generates the Local Administration screen This screen allows the user to grant local Telnet access using a particular Telnet port To use select a Telnet port by clicking in the appropriate check...

Page 139: ...only for the duration of a specific connection Dynamically assigning addresses extends the usable pool of available IP addresses while maintaining a constant domain name This allows the user to acces...

Page 140: ...domain in this text box Connection Select the connection with which to couple the Dynamic DNS service Options include Broadband Connection Ethernet Broadband Connection Coax and WAN PPPoE Provider Se...

Page 141: ...t this check box to designate the mail exchange server to be a backup server Offline Disable the Dynamic DNS feature by clicking this check box This feature is available only to users who have purchas...

Page 142: ...e DNS server learns its name and automatically adds it to the DNS table Other network users can immediately communicate with this computer using either its name or its IP address The FiOS Router s DNS...

Page 143: ...k DNS Server in the Advanced screen The DNS Server screen appears To add a new entry to the list Click 1 Add DNS Entry in the DNS Server screen The DNS Entry screen appears Enter the computer s host n...

Page 144: ...ined as part of the network object at once For example instead of setting the same website filtering configuration to five computers one at a time the computers can be defined as a network object and...

Page 145: ...t in the Description text box 3 Click 4 Add The Edit Item screen appears Select the type of network object type from the Network Object Type list 5 box Options include IP address IP Subnet IP Range MA...

Page 146: ...ecks validity of all the UPnP services and rules every five minutes Any old and unused UPnP defined service is removed unless a user defined rule depends on it Since there is a maximum limitation on t...

Page 147: ...is disabled by default Do not enable this option unless instructed to do so by the ISP 8 4d MGCP ALG This screen allows the user to enable disable MGCP ALG It is disabled by default Do not enable this...

Page 148: ...ing Enabled or Disabled Robustness Select the level of robustness by entering a number greater than or equal to 1 IGMP Proxy Enable Disable Activate or deactivate IGMP Proxy by clicking on the down ar...

Page 149: ...n port settings These rules can be used in various security features such as Access Control and Port Forwarding New rules can be added to support new applications or existing ones can be edited when n...

Page 150: ...nd if needed enter a 3 description of the service in the Service Description text box then click Add Service Ports The Edit Service Server Ports screen appears Select a protocol from the Protocol drop...

Page 151: ...do this Click 1 Configuration File in the Advanced screen The Configuration File screen appears Click 2 Load Configuration File to load the previous configuration from a file and restart the FiOS Rou...

Page 152: ...Configuration Settings 8 152 2009 Verizon All Rights Reserved 8 5b System Settings Clicking System Settings in the Advanced screen generates the System Settings screen where various system and manage...

Page 153: ...tivate the automatic refresh of system monitoring web pages Prompt for Password When Accessing via LAN Click in this check box to cause the FiOS Router to ask for a password when trying to connect to...

Page 154: ...sion System Logging Use this section to configure the following system log options Enable Logging Click in this check box to activate system logging Low Capacity Notification Enabled Click in this che...

Page 155: ...on Outgoing Mail Server Use this section to configure the outgoing mail server options This server is used to format and send system and security log email notifications Server Enter the host name of...

Page 156: ...to detect a broadband PPP and DHCP connection Auto Detection Continuous Trying Click in this check box to cause the FiOS Router to indefinitely search for a broadband connection 8 5c Ehternet Port Con...

Page 157: ...d screen The Date and Time screen appears Select the local time zone from the drop down list The FiOS Router can 2 automatically detect daylight saving setting for selected time zones If the daylight...

Page 158: ...es by clicking 4 Add on the bottom of the Automatic Time Update section and entering the IP address or domain name of the time server in the Time Server Settings screen 8 6c Clock Set Click on this bu...

Page 159: ...Advanced screen The Scheduler Rules screen appears Click 3 Add The Set Rule Schedule screen appears Enter a name for the rule in the Rule Name text box 4 Specify if the rule will be active or inactive...

Page 160: ...ve or inactive days of the week by clicking in the appropriate 7 text boxes If applicable click 8 New Hours Range Entry to define an active inactive hourly range The Edit Hour Range screen appears Ent...

Page 161: ...ibed below Automatically Check and Upgrade If Automatically Check for New Version and Upgrade Wireless Broadband Router is selected enter the period of time the FiOS Router checks for a new upgrade an...

Page 162: ...wnloading is completed a confirmation screen appears asking whether to upgrade to the new version Click 3 Apply The upgrade process will begin and should take no longer than one minute to complete At...

Page 163: ...se for the file and click Apply Make sure to only use files with an rmt extension when performing the firmware upgrade procedure When loading is completed a confirmation screen appears asking whether...

Page 164: ...he Routing screen appears Routing rules can be added edited or deleted from the Routing screen To add a router click New Route The Route Settings screen appears When adding a routing rule the followin...

Page 165: ...iling list To activate IGMP multicasting Select 1 Routing in the Advanced screen Activate the Internet Group Management Protocol check box 2 Click 3 Apply Domain Routing Domain routing is used in mult...

Page 166: ...available for use by others The FiOS Router s DHCP server displays a list of all DHCP hosts devices connected to the FiOS Router defines the range of IP addresses that can be allocated in the network...

Page 167: ...st Options include 2 DHCP Server DHCP Relay or Disable Complete the following fields 3 Start IP Address Range End IP Address Range determines the number of hosts connected to the network in this subne...

Page 168: ...ted computer This feature ensures that IP addresses not in use will become available for other computers on the network Provide host name if not specified by client when activated the FiOS Router assi...

Page 169: ...ork card 4 Click the 5 Apply to save changes Note A device s fixed IP address is actually assigned to the specific network card s MAC address installed on the network computer If this network card is...

Page 170: ...170 2009 Verizon All Rights Reserved 9 Monitoring the FiOS Router 9 0 Introduction 9 1 Router Status 9 2 Advanced Status...

Page 171: ...rizon All Rights Reserved The FiOS Router s System Monitoring screens display important system information including basic router settings system log key network device parameters and network traffic...

Page 172: ...the Home screen to display the Router Status screen which displays the FiOS Router s basic settings 9 2 Advanced Status After selecting Advanced Status and clicking Yes in the Warning screen the monit...

Page 173: ...173 2009 Verizon All Rights Reserved 9 2a System Logging Click System Logging in the Advanced Status screen to generate the System Log screen The System Log displays a list of the most recent activit...

Page 174: ...us System wide Monitoring of Connections in the Advanced Status screen and click through the Warning screen to generate the Full Status System wide Monitoring of Connections screen which features a ta...

Page 175: ...up to the second statistical information about data received from and transmitted to the Internet and about data received from and transmitted to computers in the local network click Traffic Monitorin...

Page 176: ...Monitoring the FiOS Router 9 2 Advanced Status 9 176 2009 Verizon All Rights Reserved 9 2e IGMP Proxy To monitor the FiOS Router s IGMP Proxy click IGMP Proxy The IGMP Proxy screen appears...

Page 177: ...177 2009 Verizon All Rights Reserved 10 Troubleshooting 10 0 Introduction 10 1 Troubleshooting Tips 10 2 Frequently Asked Questions...

Page 178: ...ter lists a series of problems that may be encountered while using the FiOS Router and offers techniques that may overcome these problems Note that the techniques may not solve the problem or problems...

Page 179: ...tting for the local network is set to maximum no computers from the network will be able to connect to the FiOS Router To gain access restore the default settings to the FiOS Router Access Control If...

Page 180: ...hen entering a URL or IP Address Verify all the computers are working properly Ensure the IP settings are correct Ensure the FiOS Router is on and connected properly Verify the FiOS Router s settings...

Page 181: ...Router s Ethernet ports auto sensing Yes Either a straight through or crossover Ethernet cable can be used Can I use an 802 11b wireless card to connect to the FiOS Router Yes the FiOS Router can inte...

Page 182: ...and make sure all cables are connected correctly Then make sure the NIM is still connected and check the Ethernet connection to the NIM from the computer A computer cannot be connected directly via a...

Page 183: ...for port 21 to the IP address of the server Configuring the server to use a static IP address is recommended How many computers can be connected through the FiOS Router The FiOS Router is capable of 2...

Page 184: ...184 2009 Verizon All Rights Reserved A Configuring Quality of Service A 0 Introduction A 1 Traffic Priority A 2 Traffic Shaping...

Page 185: ...bility of a network device to provide better service to selected network traffic This is achieved by shaping the traffic and processing higher priority traffic before lower priority traffic The FiOS R...

Page 186: ...ice on the FiOS Router These rules determine the priority that packets traveling through the device will receive QoS parameters DSCP marking and packet priority are set per packet on an application ba...

Page 187: ...the same QoS parameters both inbound and outbound Connection based QoS also allows inheriting QoS parameters by some of the applications that open subsequent connections For instance QoS rules can be...

Page 188: ...Advanced screen The Traffic Priority screen appears This screen is divided into two identical sections one for QoS input rules and the other for QoS output rules which are for prioritizing the inbound...

Page 189: ...received from the network object To add an address Select 1 User Defined from the drop down list The screen refreshes and an Add link appears Click 2 Add then add a new network object see the Advanced...

Page 190: ...rule The screen will refresh allowing a selection between one of eight priority levels zero being the lowest and seven the highest each priority level is mapped to low medium high priority This sets t...

Page 191: ...prioritization of packets traffic shaping provides more sophisticated definitions such as Bandwidth limit for each device Bandwidth limit for classes of rules Prioritization policy TCP serialization o...

Page 192: ...l devices in each category e g All LAN Devices All WAN Devices In this example select the default WAN device option Click 4 Apply The Edit Device Traffic Shaping screen appears Configure the following...

Page 193: ...ct Policy and Class Based Rx Bandwidth In the same manner this Rx bandwidth limits the FiOS Router s bandwidth reception rate A 2b Shaping Classes The bandwidth of a device can be divided to reserve c...

Page 194: ...g screen to edit the 3 shaping class The Edit Shaping Class screen appears Configure the following parameters Class Priority Select the priority of this class from the drop down menu 0 being highest p...

Page 195: ...f download Rx traffic bottlenecks the ability to control the flow is much more limited The FiOS Router cannot queue packets since in most cases the local network LAN is much faster then the Internet W...

Page 196: ...e calls video playback or other delay sensitive applications via priority queuing or bandwidth allocation or by choosing dedicated routes for specific traffic flows Diffserv defines a field in IP pack...

Page 197: ...In either case the Edit DSCP Settings screen appears Configure the following parameters 3 DSCP Value hex Enter the DSCP value as a hexadecimal value 802 1p Priority Select a 802 1p priority level fro...

Page 198: ...to delay sensitive applications such as interactive video and voice Data classes four through one range from controlled load applications down to loss eligible traffic Zero is the value for unassigne...

Page 199: ...FiOS Router provides accurate real time information on the traffic moving through the defined device classes For example the amount of packets sent dropped or delayed are just a few of the parameters...

Page 200: ...200 2009 Verizon All Rights Reserved B Specifications B 0 Introduction B 1 General B 2 LED Indicators B 3 Environmental...

Page 201: ...n All Rights Reserved This appendix lists the FiOS Router s specifications including standards cabling type and environmental Note that the specifications listed in this appendix are subject to change...

Page 202: ...3u IEEE 802 11b g Wireless IP IP version 4 MoCA Two channels WAN LAN WAN MoCA frequency 975 MHz 1025 MHz single channel LAN MoCA frequency 1125 MHz 1425 MHz 6 channel Firewall ICSA certified Speed LAN...

Page 203: ...PS B 3 Environmental Dimensions Size 1 875 x 10 x 7 4 Weight 2 175 lbs Power External 10V DC 1 6A Adapter Technology Co Ltd model STD 10016U Certifications FCC Part 15 UL 60959 1 Operating Temperature...

Page 204: ...204 2009 Verizon All Rights Reserved C Notices C 0 Introduction C 1 Regulatory Compliance Notices C 2 Modifications C 3 NEBS Requirements C 4 GPL...

Page 205: ...205 2009 Verizon All Rights Reserved This appendix lists various compliance and modification notices as well as the NEBS requirements and GPL...

Page 206: ...e equipment off and on the user is encouraged to try to correct the interference by implementing one or more of the following measures Reorient or relocate the receiving antenna Increase the separatio...

Page 207: ...Mary Ave Sunnyvale CA 94085 United States Tel 408 752 7700 Fax 408 541 9005 C 3 NEBS Requirements Warning The red WAN Coax Port is intended for connection to Verizon FiOS only It must not be connecte...

Page 208: ...de subject to the enclosed GNU General Public License GPL or GNU Lesser General Public License LGPL The GPL Code and LGPL Code used in this product are distributed WITHOUT ANY WARRANTY and are subject...