Troubleshooting
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How do I find out what IP address my computer is using?
Windows 95, 98, 98SE, and Me
- Select
Start
,
Run
, and type “winipcfg.” Press
Enter
. When the “Winipcfg” window appears, ensure your network device
is selected.
Windows NT, 2000, and XP
- Select
Start
,
Run
and type “cmd.” Press
Enter
.
When the command screen appears, type “ipconfig” and press
Enter
.
Windows Vista
- Click the Windows button and select
Control
Panel
. In the
Control Panel, click
Network
and Sharing Center
. In the “Network and Sharing
Center” window, click
View
Status
. In the “Local Area Connection Status”
window, click
Details
.
My computer cannot connect to the Internet via MoCA. What should I
do?
First, check the connection, and make sure all cables are connected correctly.
Then make sure the NIM is still connected, and check the Ethernet connection
to the NIM from the computer. A computer cannot be connected directly via a
MoCA cable; it must go through a NIM to connect. The NIM converts the MoCA
signal to an Ethernet signal the computer can understand.
I used DHCP to configure my network. Do I need to restart my computer
to refresh my IP address?
No. Follow these steps to refresh the IP address:
Windows 95, 98, 98SE, and Me
- Select
Start
,
Run
, type “winipcfg,” and press
Enter
. Ensure the Ethernet adapter is selected in the device box. Press the
Release_all
button, then press the
Renew_all
button.
Windows NT 4.0 and 2000
- Select
Start
,
Run
, type “cmd,” and press
Enter
. At
the DOS prompt, type “ipconfig /release” and press
Enter
, then type “ipconfig /
renew” and press
Enter
.
Windows XP and Vista
- Unplug the Ethernet cable or wireless card and plug it
back in.
