Verizon One Talk CP965, User Manual

Page 1: ...One Talk CP965 conference phone user guide verizon com support one talk verizon com support yealink CP965...

Page 2: ...er 18 Placing an international call 18 Placing a call from the call history 18 Placing a call from the directory 18 Answering calls 19 Answering a call 19 Answering a call when in a call 19 Answering...

Page 3: ...ly 30 Call park 30 Using call park feature 30 Intercom 31 Placing an intercom call 31 Picking up an incoming call of the target extension 31 Answering an intercom call 32 Voice mail 32 Setting the voi...

Page 4: ...hanging the language 48 Changing the input method 48 Time date 49 Changing the time and date format 49 Phone lock 49 Setting the phone lock 49 Setting a phone lock key 50 Locking your phone manually 5...

Page 5: ...your phone 66 Resetting to factory settings 66 Notices 66 Technical support 66 Important customer information 66 WEEE warning 67 Disclaimer 67 Important 911 emergency response information 67 Declarat...

Page 6: ...s the volume of the speaker ringer or media 4 Volume Touch key Increases the volume of the speaker ringer or media 5 Home Touch key Returns to the idle screen 6 USB Type A Port Allows you to connect a...

Page 7: ...uickly or enter the menu screen Procedure On the Idle screen swipe top down to display the Control Center No Name Description 1 Control center Backlight slider Drag the slider to adjust the screen bri...

Page 8: ...User guide 8...

Page 9: ...tus bar 3 Current Account Displays the current registered account If there is no account registered on the phone No Service appears 4 Digital Clock Widget Displays the phone s time and date 5 Programm...

Page 10: ...p to add a line key 2 Line key list Shows the line key labels You can customize the line keys 3 Page keys Tap to turn to the corresponding page Calls screen All of your active and held calls are displ...

Page 11: ...vailable Phone Warning Wired Network is unreachable Keep Mute Auto Answer Voice Mail Registered successfully Phone Lock Do Not Disturb DND Ringer volume is 0 Always Forward Busy Forward No Answer Forw...

Page 12: ...e Icons Description Icons Description Registered private line Register failed Flashing Registering Registered shared line DND is enabled on this line Call forward is enabled on this line Icon indicato...

Page 13: ...ong tap Touch an item for about 2 seconds without lifting your finger from the screen till an action occurs Swipe Touch and move When you want to scroll quickly swipe your finger across the screen eit...

Page 14: ...ap the entered character s Drag to select the characters you want to delete Tap Long tap Replace characters 1 Drag your finger to highlight the characters you want to replace 2 Tap the desired charact...

Page 15: ...character 2 Special characters Tap to enter special characters Long tap a key then slide to choose one of the options to enter an alternate character 3 Delete key Tap to delete the entered characters...

Page 16: ...identify the context sensitive features Next key Tap to go to the next field Done key Tap to confirm the settings Send key Tap to dial out the number Go key Tap to browse the web page 4 Space key Tap...

Page 17: ...Your system administrator can configure the source list for searching and disable to display the placed call records Procedure 1 Tap 2 Enter a number 3 Select Send Note Your system administrator can...

Page 18: ...d contact 6 Select Redialing a number The phone keeps a record of all the placed calls You can recall the contact you recently called Procedure 1 Tap 2 The phone screen displays the placed calls list...

Page 19: ...hen in a call You can answer a call when there is already an active call on your phone When you are in an active call and an incoming call arrives on the phone a call waiting tone beeps and the incomi...

Page 20: ...ilencing or rejecting incoming calls When you receive an incoming call you can choose to silence or reject the call instead of answering Silencing a call You can silence a call to stop your phone from...

Page 21: ...ne to reject all incoming calls automatically Procedure 1 Do one of the following Swipe down from the top of the screen to enter the control center and toggle DND on Turn on DND Status When DND is ena...

Page 22: ...User guide 22...

Page 23: ...isplay 2 Tap on MIC 3 Turn ON Off the Standalone mode to Enable Disable microphone Mute Note When Standalone is turned Off Pressing Mute on the phone or the microphones mutes all speakers Holding and...

Page 24: ...calls to another phone Forwarding all incoming calls to a contact You can set up the forwarding type which enables your phone to forward all incoming calls to a contact There are three types of forwar...

Page 25: ...ocedure 1 When the phone is ringing tap 2 Enter the number you want to forward the incoming call to 3 Select Forward Transferring calls During a call you can transfer the call to another contact You c...

Page 26: ...ts Avoid tapping or rustling papers near the microphone Speak in your normal voice without shouting Conference The phone supports up to six parties including yourself in a conference call There are th...

Page 27: ...l intended parties Select select the desired contact to dial out Select select the desired history record to dial out Select Call multiple members Click here Enter the number or select the contact and...

Page 28: ...ls All conference participants are recorded while recording The following lists exceptions If one of the participants holds the conference call only that participant is recorded When a conference call...

Page 29: ...If you want to check the storage space of the USB flash drive select USB Advanced call features You can perform some server dependent tasks on the phone Contact your system administrator to find out i...

Page 30: ...the same time you can only pick up the first incoming call Before you begin Your system administrator has enabled the group call pickup and set the group call pickup code Procedure 1 Select The GPicku...

Page 31: ...call is answered automatically after the active call ends Procedure 1 Tap DSSkey 2 Long tap the desired line key 3 Select Intercom from the Type field 4 Select the desired line from the Account ID fi...

Page 32: ...If you disable this feature the phone will handle an incoming intercom call like a normal incoming call Note Your system administrator can set a period of delay time before the phone automatically an...

Page 33: ...w and old voice mails 2 Tap the account 3 Follow the voice prompt to listen to your voice mails Tip When the phone prompts that the phone receives a new voice mail you can tap Connect to dial out the...

Page 34: ...Local Directory contacts when the phone is idle Adding contacts When you add a contact to your Local Directory you can choose how much information you want to enter for your contact You are required t...

Page 35: ...ired contact group 3 Tap the desired contact 4 Select Delete The phone prompts you to delete the contact or not 5 Select OK Deleting all contacts You can delete all contacts from the Local Directory P...

Page 36: ...ia to find your desired contact quickly Procedure 1 Select Do one of the following Select Enter your search criteria in the search field Select the desired letter for example T along the right side to...

Page 37: ...cts If a contact is removed from the Blacklist you can answer the call from the contact normally Deleting a Blacklist contact If you want to answer a call from a specific contact you need to remove it...

Page 38: ...irectory Remote Phone Book 2 Select the desired remote phone book 3 Do one of the following Select Enter your search criteria in the search field Select the desired letter for example T along the righ...

Page 39: ...User guide 39...

Page 40: ...ons Each icon in the call history Icons Description Icons Description Received Call Missed Call Placed Call Forwarded Call Viewing history records The history record saves the call information such as...

Page 41: ...ords You can delete all call records from the call history list Procedure 1 Select 2 Tap All Calls to select the desired list 3 Long tap a contact 4 Tap the radio box on the top right of the screen 5...

Page 42: ...the other party s number IP address name or the first person s number IP address name you called for example 20170515 1452 Tom was created on May 15 2017 at 14 52 and you have a call with Tom Tip You...

Page 43: ...ded audio 3 Tap Copy to USB If the recorded audio is copied successfully the phone screen will prompt Copy successfully The prompt XX Copied XX indicates the date when the recorded audio is copied to...

Page 44: ...cessfully with a prompt Deleting a recording You can delete local recordings or call recordings from Recorder The local recording is named with the prefix record and date time stamp while the call rec...

Page 45: ...User guide 45...

Page 46: ...he default password is N3ta k2 2 For security reasons you should change the default password as soon as possible Note If you do not change the default password the phone displays a warning icon in the...

Page 47: ...d 3 Select Setting the screen saver type The screen saver can start with different types and you can set it manually Your phone supports four screen saver types Clock Colors Photo Frame and Photo Tabl...

Page 48: ...Tip You can only change the screen intensity during phone activity on the control center To change the backlight time go to More Settings Basic Display Backlight Changing the language Your phone suppo...

Page 49: ...ate from the NTP server Changing the time and date format You can set the phone to display the time in 12 hour format or 24 hour format You can also change the date format including the options to dis...

Page 50: ...before the phone is automatically locked Before you begin Make sure that the phone lock is set and you have set a phone lock key Procedure 1 Tap the phone lock key The lock icon appears on the phone...

Page 51: ...ey as a result you can access this function quickly by tapping this line key Procedure 1 Do one of the following Tap on the top right of the line key list Go to More Settings Features DSSkey Tap the d...

Page 52: ...User guide 52...

Page 53: ...priority Contact ring tone Group ring tone Account ring tone Phone ring tone Setting a ring tone for the phone You can choose a ring tone for all incoming calls Procedure 1 Go to More Basic Sound Rin...

Page 54: ...Local Directory to select the desired contact group 3 Tap the desired contact and select 4 Select the desired ring tone from the Ring field If Auto is selected the contact uses the ring tone accordin...

Page 55: ...s 360 degree voice pickup range at a radius of up to 10 feet 3 meters without any wiring troubles CPW65 LED instructions The CPW65 LED indicator indicates the call register and battery s system status...

Page 56: ...audio input device you need to turn the CPW65 on first Procedure 1 You can do the following to turn on the CPW65 Put the CPW65 on a charging cradle or connect to the charging cable the CPW65 starts up...

Page 57: ...that turning on the Bluetooth microphone will turn off Bluetooth 4 Select to search for CPW65 5 Put the CPW65 on the charging cradle or connect to the charging cable and make sure it is charging 6 Lon...

Page 58: ...User guide 58...

Page 59: ...ck 3 The mute key LED indicator on the registered CPW65 flashes red and green alternately Connecting a mobile phone via Bluetooth Bluetooth enables low bandwidth wireless connections within a range of...

Page 60: ...s is a convenient way to view a contact without accessing your mobile phone Note Not all mobile phones support syncing the mobile contacts to phone For more information contact your system administrat...

Page 61: ...y when receiving a mobile phone call During the call you can hold resume mute unmute or end the call on the phone Configuring the phone audio feature After connecting your Bluetooth enabled mobile pho...

Page 62: ...2 Turn on Open Discover 3 Select You can change the Bluetooth name for your phone to identify your phone to other Bluetooth devices By default the phone is identified as Yealink CP965 by other Bluetoo...

Page 63: ...the Bluetooth 6 The Bluetooth icon disappears from the status bar Wireless network The phone can be connected to the wireless network if Wi Fi is available within the area Note Enabling Bluetooth may...

Page 64: ...SSID broadcast disabled it doesn t appear in the scanning results Then you must manually add a wireless network Before you begin Get the available wireless network information from your system adminis...

Page 65: ...to register the account Provisioning credentials are wrong Network is unavailable Investigating warnings The warning icon lets you know that your phone has one or more important issues You can view de...

Page 66: ...e phone has started up successfully Notices The specifications and information regarding the products in this guide are subject to change without notice All statements information and recommendations...

Page 67: ...ress or implied Users must take full responsibility for their application of products Yealink Network Technology CO LTD makes no warranty of any kind with regard to this guide including but not limite...

Page 68: ...nt off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equi...

Page 69: ...Electric current from power telephone and communication cables is hazardous and could result in electric shock and or fire Learn more For more information visit www onetalk com Network details covera...