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My tablet can't charge properly

• 

Make sure that you are using the charger that comes 

with the tablet.

• 

Make sure that your battery is not completely 

discharged; if the battery power has been empty for 

a long time, it may take around 20 minutes to display 

the battery charging indicator on the screen.

• 

Make sure that charging is carried out under normal 

conditions (0°C (32°F) to 40°C (104°F )).

• 

When abroad, check that the voltage input is 

compatible.

My tablet can't connect to a network or "No service" 

is displayed

• 

Try connecting to the network by moving to another 

physical location.

• 

Verify the network coverage with your operator.

• 

Check with your operator that your SIM card is valid. 

• 

Try connecting at a later time if the network is 

overloaded.

My tablet can't connect to the internet

• 

Make sure that the internet access service of your SIM 

card is available.

• 

Check your tablet's internet connection settings. Go 

to 

Settings > Network & internet > Mobile network 

to make sure 

Cellular data

 or 

Roaming

 is turned on.

Summary of Contents for TCL TAB

Page 1: ...User guide...

Page 2: ...1 Note This is a user manual for TCL TAB In order to maintain your device in optimal condition please read this manual and keep it for future reference...

Page 3: ...ng the onscreen keyboard 20 2 2 Text editing 21 3 Contacts 22 4 Messaging 28 4 1 Write a new message 28 4 2 Manage messages 30 5 Calendar and Clock 31 5 1 Calendar 31 5 2 Clock 33 6 Multimedia applica...

Page 4: ...43 9 2 Hotspot tethering 45 9 3 Connected devices 48 9 4 Apps notifications 49 9 5 Battery 49 9 6 Display 50 9 7 Sound 50 9 8 Storage 50 9 9 Privacy 50 9 10 Location 50 9 11 Security 51 9 12 Accounts...

Page 5: ...4 10 Making the most of your tablet 54 10 1 FOTA Upgrade 54 11 Accessories 55 12 Troubleshooting 56 13 Specifications 63...

Page 6: ...5 1 Your Tablet 1 1 Keys and connectors SIM microSD Tray Front Camera Volume keys Power Lock key Home Back Recent Apps Audio Connector Microphone...

Page 7: ...USB Type C Charger Port Speaker Back button Touch to go back to the previous screen or close a dialog box options menu the Notification panel etc Home button From any application or screen touch to re...

Page 8: ...en Light up the screen Press and hold Show the popup menu to select from Restart Power off Screenshot Press and hold the Power Lock keyand Volume down key to take a screenshot Press and hold the Power...

Page 9: ...insert an optional microSD card use the SIM tool provided in the box to open the SIM tray Step 2 Remove the NANO SIM card microSD card tray Step 3 Position the SIM card and or microSD card in the tra...

Page 10: ...SIM SD Step 4 Slide the tray slowly into the SIM tray slot It only fits one direction Do not force into place Keep the SIM tool in a safe place for future use NOTE The microSD card is sold separately...

Page 11: ...the USB cable into your wall charger and plug it into a wall outlet 1 E D C B WARNING Only use the charger and cable supplied with the tablet Using incompatible chargers or tampering with the charging...

Page 12: ...ur network operator 1 2 3 Powering off your tablet To turn off your tablet press and hold the Power Lock key and tap Power Off on the screen when it appears 1 3 Home screen The Home screen provides qu...

Page 13: ...tions Touch and hold to move or change applications Auto rotate screen The auto rotate functions allows the screen to be displayed horizontally or vertically depending on how you hold the tablet Autom...

Page 14: ...reen such as a link in a web page to open available options Drag To drag touch and hold an item and move it to a new position Swipe Swipe by quickly sliding your finger in any direction Multi touch Pi...

Page 15: ...el Swipe up to close it the Quick Settings Panel Notification panel When there are notifications slide down the Status bar to open the Notification panel to read detailed information Clear all notific...

Page 16: ...cy you can lock the tablet with a pattern PIN password or fingerprint Creating a screen lock unlock setting From the Home screen Swipe up to open the App drawer then touch Settings Security Screen loc...

Page 17: ...he Power Lock key with the finger you have saved for fingerprint lock If you have chosen Swipe as the screen lock you can press the Power Lock key to light up the screen then swipe up to unlock the sc...

Page 18: ...Create folders To improve the organization of shortcuts or applications on the Home screen and the Favorite tray you can add them to a folder by stacking one item on top of another To rename a folder...

Page 19: ...sult recently used applications touch the Recent Apps button Touch a thumbnail in the window to open the application Tap one thumbnail and slide it up to close an application Slide the screen left or...

Page 20: ...e To activate the silent mode press the Volume down key until the tablet is silent Using the settings menu From the Home screen touch Settings Sound to set the volume for media ringtones alarms etc Or...

Page 21: ...d touch the keyboard you want to set up and a series of settings will become available Adjust the onscreen keyboard orientation Turn the tablet sideways or upright to adjust the onscreen keyboard orie...

Page 22: ...Tap to insert a comma Touch and hold to open keyboard settings 6 Tap to open an emoji list 7 Tap to attach media 8 Tap to insert a space 2 2 Text editing You can edit the text which you have entered T...

Page 23: ...your tablet and synchronize them with your Gmail contacts or other applications 3 2 1 Consult your Contacts To see your contacts touch from the App drawer 1 2 3 4 1 Display the contacts list option m...

Page 24: ...2 Adding a contact Tap in the contact list to create a new contact Enter the contact s name and other contact information 2 1 3 1 Enter the contact information Scroll down to enter details for additi...

Page 25: ...one application To remove a contact from favorites touch on the contact details screen 3 2 3 Editing your contacts To edit contact information tap in the contact details screen When finished touch Sav...

Page 26: ...port contacts From the Contacts screen tap to open the options menu tapSettings Import then select import contacts from SIM card internal storage To export and share contacts From the Contacts screen...

Page 27: ...from multiple accounts depending on the applications installed on your tablet To add an account tap from the contacts list and tap Settings Accounts or from the app list then Settings Accounts Add acc...

Page 28: ...27 Auto sync On the Accounts screen tap Automatically sync data when activated all changes to information on the tablet or online will be automatically synchronized...

Page 29: ...new message You can create edit and receive SMS and MMS with this tablet To access Messaging tap On the message list screen touch to write text multimedia messages 1 2 3 1 Choose contacts 2 Send the t...

Page 30: ...pient Sending a multimedia message MMS enables you to send video clips images photos animations slides and sounds to other compatible mobiles and email addresses An SMS will be converted to MMS automa...

Page 31: ...r to open the Notification panel Tap the new message to open and read it You can also access the Messaging application and tap the message to open it Messages are displayed as a conversation Tap a mes...

Page 32: ...play the Calendar by Schedule Day 3 days Week or Month tap to change your view 5 1 2 To create new events You can add new events from any Calendar view Tap Fill in all required information for this ne...

Page 33: ...its details screen Tap to edit the event or tap and then Delete to delete 5 1 4 Event reminder If a reminder is set for an event the upcoming event icon will appear on the Status bar as a notification...

Page 34: ...then open the Clock app by tapping the icon 5 2 1 Clock To view the world clock tap within the Clock app Tap to add a time zone 5 2 2 Alarm From the Clock screen tap to enter the Alarm screen Turn on...

Page 35: ...r minute and second number sequence Tap to start the countdown Pause play 5 2 4 Stopwatch From the Clock screen tap to enter the Stopwatch screen Tap to start the Stopwatch Tap Lap to show a list of r...

Page 36: ...35 Tap RESET to delete the record Tap SHARE to share lap times via message Bluetooth email and more 5 2 5 Adjust Clock settings Tap and then Settings to access Clock and Alarms settings...

Page 37: ...protective lens cover to avoid it affecting your picture quality To take a photo or video tap from the Home screen 1 2 3 4 1 Switch between front and rear camera 2 Pinch fingers together to zoom out...

Page 38: ...ng You can also tap the right icon to take a picture during video recording Tap to pause video recording and tap to continue Tap to stop recording The video will be automatically saved 6 2 Photos Phot...

Page 39: ...e full screen picture view Tap to share the picture Tap to Edit the picture You can add a filter adjust the picture color and crop straighten or rotate the picture Tap for Information on the date loca...

Page 40: ...talled on your tablet To read a brief introduction of the preinstalled 3rd party applications refer to the leaflet provided with the tablet To download and install more 3rd party applications use the...

Page 41: ...gleAccount to enjoy full functionality 8 1 Chrome A web browser with which you can surf the internet Your bookmarks browsing history and settings across all devices on which the browser is installed c...

Page 42: ...nt includes video clips TV clips music videos and other content such as video blogging short original videos and educational videos It supports a streaming function that allows you to start watching v...

Page 43: ...people in their contact list once their phone numbers are verified 8 8 Drive A file storage and synchronization service created by Google which allows users to store files in the cloud share and edit...

Page 44: ...within range of a wireless network Wi Fi can be used on your tablet even without a SIM card inserted To turn Wi Fi on and connect to a wireless network Tap Settings Network internet Wi Fi Turn on Onc...

Page 45: ...a Wi Fi network The following steps prevent automatic connections to networks which you no longer wish to use Turn on Wi Fi if it s not already on On the Wi Fi screen touch the name of the saved netwo...

Page 46: ...ver you can reduce data usage by preventing some apps from sending or receiving data in the background 9 1 4 Data usage The first time you turn on your tablet with your SIM card inserted it will autom...

Page 47: ...by corporations schools and other institutions so that their users can access local network resources when not inside that network or when connected to a wireless network To add a VPN Tap Settings Net...

Page 48: ...ed credentials and touch CONNECT To disconnect from a VPN Tap the VPN you want to disconnect from In the dialog that opens touch DISCONNECT To edit delete a VPN To edit a VPN Tap Settings Network inte...

Page 49: ...ice name and other available devices will appear on screen To rename your device Tap Settings Connected devices Connection preferences Bluetooth Tap Device name Enter a name and tap RENAME to confirm...

Page 50: ...notifications Tap to view details about the applications installed on your tablet to manage their data usage or force them to stop In the Notifications menu you can configure whether to block the not...

Page 51: ...ge Use these settings to monitor the total and available space on your tablet and microSD card 9 9 Privacy To protect your privacy you can set an app to be allowed or forbidden to access your location...

Page 52: ...Others You can also set Device administrations SIM card lock Screen pinning etc in Settings Security 9 12 Accounts Tap to add remove and manage your email and other supported accounts You can also use...

Page 53: ...You can customize the time limit for using the tablet In addition parents can restrict their children s usage time and manage their browsing habits 9 15 Google Tap to configure your Google Account an...

Page 54: ...nd data you ve backed up will be restored onto the new device when you sign in with your Google Account 9 16 4 Reset options Tap to reset settings Wi Fi celluar Bluetooth Reset app preferences or Eras...

Page 55: ...have the latest version of the software Turn on data connection or Wi Fi before searching for updates Settings for auto check frequency are also available once you restart the tablet With auto check...

Page 56: ...Accessories Standard accessories 1 Charger 2 USB Cable 3 Quick Start Guide 4 Product safety information leaflet 5 SIM removal Tool Only use the TCL chargers and accessories included along with your d...

Page 57: ...pdate software Reset your tablet via Erase all data factory reset Touch Settings System Advanced Reset options Erase all data factory reset Another method is to hold down the Power key and the Volume...

Page 58: ...the Power key to confirm each selection My tablet has not responded for several minutes If your tablet doesn t respond turn off your tablet by pressing and holding the Power key until it turns off and...

Page 59: ...check that the voltage input is compatible My tablet can t connect to a network or No service is displayed Try connecting to the network by moving to another physical location Verify the network cover...

Page 60: ...can t find my contacts Make sure that your SIM card is not broken Make sure that your SIM card is inserted properly Import all contacts stored in SIM card to tablet I can t use the features described...

Page 61: ...I can t connect my tablet to my computer Check to make sure the USB port is not broken If it s not working try another USB port on your computer Make sure USB drivers are properly installed If you are...

Page 62: ...to obtain an exact indication Adjust the brightness of screen as appropriate Extend the email auto check interval for as long as possible Update news and weather information on manual demand or incre...

Page 63: ...d on this tablet If you don t remember your Google Account credentials complete Google Account recovery procedures If you still cannot access your tablet apply to the authorized repair center but reme...

Page 64: ...3GB RAM Dimensions LxWxT 8 24 x 4 93 x 34 Weight 11 5 oz Display 1200 1920 FHD Network GSM B2 3 5 8 UMTS B1 2 4 5 8 LTE B2 4 5 12 13 66 LTE Roaming B3 7 20 28 2CA 2 2 2 4 2 5 2 13 4 13 4 4 4 5 5 5 2...

Page 65: ...AAC AAC ELD enhanced low delay AAC AMR NB AMR WB FLAC MP3 MIDI Vorbis PCM WAVE Battery 1 Capacity 5500mAh Non Removable Expansion Slot microSD memory card Availability of microSD card depends on mark...

Page 66: ...For more information on how to use the tablet please go to https www tclusa com and download the complete user manual...

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