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Verizon Home
Voice Mail

Easy steps to get 
you started

User Guide

V-NE-HVM-E  3/03

w w w. v e r i z o n . c o m

Quick Reference Instructions 
Verizon Home Voice Mail

Your first step ... ALWAYS GET INTO YOUR MAILBOX FIRST

To do this from your home telephone, dial the Home Voice Mail system number,
then enter your passcode.

Special keys
that are always
available ...

Cancel and Exit

º

Recorded Help

Skip and
Complete

To find out if
you have new
messages

Simply pick up your
home telephone. If you
hear the interrupted dial
tone, new messages are
waiting for you.

Once you’re in your mailbox ...

To listen to your messages

¡

While listening to your messages ...

To replay a message

¡

To save a message

To erase a message

£

To reply to a message

¢

To copy a message

To jump to the end of a message

§

To back up a few seconds

To pause for a few seconds

To jump ahead a few seconds

ª

To skip a message

Anytime you’re in your mailbox ...

To send messages

To change your greeting or name

£ ¡

To change your password

£ ™

To set up or erase a Multiple Mailbox

£ £

To set up Pager Notification

£ ∞ ¡

To set up Call Wake Up

£ ∞ ™

To set up Call Reminder

£ ∞ £

If you need 
assistance, call 
1-800-523-0559
during normal 
business hours.

You may also go 
to our Web site ...
www.verizon.com

Summary of Contents for V-NE-HVM-E 3/03

Page 1: ...tone new messages are waiting for you Once you re in your mailbox To listen to your messages While listening to your messages To replay a message To save a message To erase a message To reply to a me...

Page 2: ...wered n Enter your mailbox number your telephone number equipped with Home Voice Mail starting with the area code n Enter your password when prompted You will then hear how many messages you have as w...

Page 3: ...finished recording press n To use your mailbox number in place of your name press After you hear each message you will have the following three options n To replay a message press n To save a message...

Page 4: ...e Individual Greeting Hi this is name Please leave a message for me after the tone n Repeat the above steps for each Multiple Mailbox extension After you ve set up your Multiple Mailbox you need to ch...

Page 5: ...oes Home Voice Mail Work with Distinctive Ring Calls to the Distinctive Ring number s are answered in the same manner as calls to the main number when the Distinctive Ring number s have been preprogra...

Page 6: ...ailboxes dial the mailbox number and press n If you don t press How To Choose Delivery Options Delivery Options allow you to mark your message urgent private for future delivery or confirmed delivery...

Page 7: ...l Wake Up reverts back to the previous schedule saved Will I still receive my Call Wake Up if my telephone is busy when it is scheduled for delivery If a Call Wake Up delivery fails for any reason the...

Page 8: ...on you have Messaging Call Wake Up Call Reminder and Pager Notification Terms and Conditions If a Call Wake Up Call Reminder or Messaging delivery failure occurs the service will retry according to th...

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