DECT Cordless Telephone User Guide
Troubleshooting
20
If your
DECT Cordless Telephone
is not performing to your expectations, try these simple
steps. If you are still unable to resolve the problems, contact your system administrator.
NOTE:
Do not attempt to service this unit yourself. All service must be done by qualified
service personnel.
Troubleshooting
Problem
Suggestion
Charge light won’t illuminate when
Handset is placed in Charging Unit.
z
Make sure the AC Adapter is plugged into the
Charging Unit and wall outlet.
z
Make sure the Handset is properly seated in
Charging Unit.
z
Make sure the Battery Pack is properly placed
in the Handset.
z
Make sure that the charging contacts on the
Handset and Charging Unit are clean.
Conversation is interrupted
frequently.
z
Make sure the Base Unit antenna is fully
vertical.
z
Move closer to the Base Unit.
z
Check for Low Battery warning.
Receive Warning tone and NO
SERVICE message.
z
Move closer to the Base Unit.
z
Make sure the AC Adapter is plugged into the
Base Unit and wall outlet.
Handset doesn’t ring.
z
The Battery Pack may be weak. Charge the
Battery Pack for 5-6 hours.
z
Make sure the Base Unit antenna is fully
vertical.
z
The Handset may be too far away from the
Base Unit.
z
The ringer maybe set to OFF.
z
Make sure the AC Adapter is plugged into the
Base Unit and wall outlet.
Release 2.0
October 2010
Summary of Contents for DECT Cordless Telephone
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