Vertical Edge 5000, Installation/Configuration Instructions

Page 1: ...Configuration Installation Guide Release 1 0 September 2010 ...

Page 2: ...Release 1 0 September 2010 ...

Page 3: ...particular purpose and shall not be liable for any loss of profit or any other commercial damage including but not limited to special incidental or consequential TRADEMARKS Vertical Communications and the Vertical Communications logo and combinations thereof are trademarks of Vertical Communications Inc All other brand and product names are used for identification only and are the property of thei...

Page 4: ...R E V I S I O N H I S T O R Y Release Date Documentation Changes Page No 1 0 09 10 Initial Release Release 1 0 September 2010 ...

Page 5: ...sion Module 2 4 Bluetooth Module Installation 2 5 Wall Mounting 2 6 Provisioning the Edge 5000 2 7 Chapter 3 Using the LCD Configuration Menu Navigating the LCD Configuration Menu 3 3 Entering Values with the Dial Pad and Softkeys 3 3 Lock Unlock Configuration 3 4 Network Configuration 3 5 Network Mode 3 5 Network Configuration 3 6 Network Mode 3 6 IP Address 3 7 Subnet Mask 3 8 Default Gateway 3 ...

Page 6: ...on Setting 3 31 Time Configuration 3 32 S W Update 3 35 Lock Outgoing Call 3 42 Speed Number 3 42 Key Tone 3 43 IP5000 Bluetooth Support 3 43 Language 3 46 Call Preferences 3 46 Do Not Disturb 3 46 Call Waiting 3 47 Call Waiting Tone 3 47 Call Hold Ringback 3 48 Message Waiting Tone 3 48 Auto Answer 3 49 Caller ID Blocking 3 49 Anonymous Call Block 3 50 Phone Book 3 50 Internal Phone Book 3 50 Rem...

Page 7: ...one Settings 4 18 Phone Book 4 21 Flexible Button 4 24 Call Log 4 25 Network Time Configuration 4 27 Upgrade Configuration 4 29 QoS Configuration 4 32 Load Default 4 34 Reboot 4 35 Chapter 5 Troubleshooting Information 5 1 Troubleshooting Guide 5 2 Appendix A Default Settings Factory Default Configuration A 1 Appendix B IP5000 Specifications Appendix C Download LCD Messages Software Download Messa...

Page 8: ...rs D 1 Sample Blank Configuration File D 22 Time Zones Chart D 29 Appendix E Dial Pad Mode Appendix F Auto Provisioning Routine General F 1 DHCP F 1 TFTP Downloads F 2 HTTP HTTPS Downloads F 3 SIP Server Check in Request F 4 Appendix G User Defined and Fixed Ring Tones Appendix H IP Phone Icons Release 1 0 September 2010 ...

Page 9: ...nfiguration of the call server as well as configuration of the IP phone and include Anonymous call blocking Call Pick up Last call return Auto answer Directed Last number redial Bridged Line Appearance BLA Group LCD contrast control Call forward Park pick up Message wait with indicator lamp and tone Busy Call refusal Mute No answer Call transfer Multiple line appearance MLA Busy No answer Call wai...

Page 10: ...5000 Edge 5000 Installation Configuration Guide About the Edge 5000 For ease of use the IP5000 phones are equipped with fixed buttons flexible programmable buttons an LCD display softkeys menu navigation buttons and a dial pad Release 1 0 September 2010 ...

Page 11: ...buttons 1 and 2 are primary and secondary Line appearance for the extension IP5000 has 24 flexible buttons 5 Settings button Settings accesses and exits the menu for display and changes to the IP Phone configuration 6 DND Do Not Disturb button Use to activate DND so that extension will not ring 7 Headset button When using a headset this button toggles the headset state When the headset is active t...

Page 12: ...rovides enhanced call coverage operation and is assigned as a separate line or as a Broadsoft BLF Busy Lamp Field which condenses SIP notify traffic to a URL The IP Phone employs the URL to receive status for all DSS lines simultaneously A DSS line incorporates three functions associated with the needs of an answering position DSS while the line is idle the button calls the associated extension BL...

Page 13: ...lay information to the user The IP5000 has a 240 by 56 dot graphic LCD These phones also have a top bar status line to display icons date and time The bottom line of all of models shows choices associated with the three 3 context sensitive softkeys located just below the LCD The top line provides various icons to assist the user in understanding the state of the phone Release 1 0 September 2010 ...

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Page 15: ...5000 series phones support PoE Power over Ethernet in accordance with the IEEE 802 1af standard When connected to a PoE complaint LAN port the IP Phone derives power from the port If the LAN port does not support PoE use the AC DC adaptor available separately for connection to power The handset connects to the base with the supplied standard handset coiled cord Use the chart below to make connecti...

Page 16: ...hone power port to the DC out of Power Adapter Connect the Power Adapter AC plug to an AC wall jack 4 Headset Connect Headset RJ 11 jack to the IP Phone headset jack 5 Handset Connect the Handset coiled cord to the IP Phone base and handset 6 Exp Module Connect cable provided with the Expansion Module to IP Phone before power is applied see Connecting a DSS Ex sndion Module LAN port PC port Pin 1 ...

Page 17: ...e face of the phone The Foot Stand can be installed at an angle of about 30o or 55o based on the orientation of the Foot Stand The Foot Stand is attached to the base of the IP Phone as shown below To attach the Foot Stand Align the tabs on the Foot Stand with the notches in the base of the IP Phone Push the Foot Stand upward until it clicks indicating it is fully engaged Release 1 0 September 2010...

Page 18: ... the LCD displays 10 characters for the label Both models connect to and receive power from the IP5000 series phone Installation for both models is described below Disconnect the IP phone from power and the LAN Remove the Foot Stand from the IP phone On the bottom of the IP phone remove the plug from the Expansion Module port Plug the cable from the Module into the Expansion Module port Align scre...

Page 19: ... Bluetooth Support on page 2 5 The optional module is installed in the slot below and behind the LCD as shown in the figure below Before inserting the Bluetooth module in the IP Phone make sure the LAN and power connections are disconnected from the phone see Connecting the IP Phone starting on page 2 1 To install the Bluetooth module Disconnect the IP Phone from power and the LAN Remove cover fro...

Page 20: ...m exposed Refer to the figure below Attach all wiring to the IP Phone as described in Connecting the IP Phone starting on page 2 1 Slide the IP Phone over the screws and assure the phone is secure Note it may be necessary to remove the phone and tighten or loosen the screws for a secure mounting Also note the Foot Stand must not be attached to the IP Phone when wall mounting Remove the Handset hoo...

Page 21: ...or manual configuration when the automated process is not fully available As a minimum the IP5000 phones require the information below for proper operation When not assigned through the automated provisioning process manual entry of the below parameters is required for proper operation Line 1 SIP parameters including Line 1 SIP call server IP address Line 1 Name SIP user id Line 1 Authentication u...

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Page 23: ...evious softkeys to highlight the item and select with the OK softkey LCD Configuration Main Menu When the desired parameter is reached enter data with the dial pad or select values with the softkeys Refer to the LCD Configuration Menu below for the complete menu The first three sections Navigating the Menu Entering Values and Lock Unlock Configuration give general information on use of the LCD Men...

Page 24: ...3 2 Chapter 3 Using the LCD Configuration Menu Edge 5000 Installation Configuration Guide LCD Configuration Menu Release 1 0 September 2010 ...

Page 25: ... Use the right navigation button to view the additional softkeys To return to a previous branch in the menu when the return arrow appears in the bottom left corner of the LCD Press the left navigation button To exit the configuration menu Press the Settings button Entering Values with the Dial Pad and Softkeys Use the dial pad to input numbers letters special characters and a period The Mode softk...

Page 26: ... data displays while the menu is locked however the menu must be unlocked using the password in order to change advanced parameters Parameters under the Phone Settings item listed below are not subject to the lock feature allowing the user access without the need to enter a password LCD Ring Type Ringer Headset Flexible settings Time Configuration Outgoing Call Lock Speed Number Dialing Key Tone B...

Page 27: ...ameter with the navigation buttons and continue the session or press the Settings button to exit the configuration session NOTE With a password assigned exiting the LCD Configuration Menu automatically locks the menu Entering an invalid password returns an error message followed by the Enter Password display Network Configuration Under Network Configuration are the Network mode DHCP or static vari...

Page 28: ...Enter Password display Network Configuration Under Network Configuration are the Network mode DHCP or static various IP addresses DNS Domain Name Service and other LAN parameters In addition the IP phone MAC Media Access Control address can be viewed NOTE Changing network parameters requires a reboot of the IP phone when you exit the LCD Configuration Menu you will receive a reboot notice The IP p...

Page 29: ...he IP phone The IP phone requires a valid available IP address for proper operation To set the IP Address Press the Settings button If the LCD Menu is locked use the unlock procedure Refer to page 3 4 Press the digit or move the cursor to 1 Network Configuration using the Next Previous softkeys and press the OK softkey Press the digit or move the cursor to 2 IP Address using the Next Previous soft...

Page 30: ...and not if DHCP mode is active In DHCP mode the IP phone retrieves a subnet mask from the DHCP server Changing the Subnet Mask requires a reboot of the IP phone when you leave the menu you will receive a reboot notice The IP phone must reboot to utilize the new values entered Default Gateway Selecting static addressing for the Network mode requires manual entry of a default gateway address for the...

Page 31: ... Primary DNS Address using the Next Previous softkeys and press the OK softkey Input the Primary DNS Address using the dial pad and press the OK softkey to save your entry Move to another parameter with the navigation buttons and continue the session or press the Settings button to exit the configuration session NOTE Changing the Primary DNS Address requires a reboot of the IP phone when you leave...

Page 32: ...AC Address of the IP phone Move to another parameter with the navigation buttons and continue the session or press the Settings button to exit the configuration session VLAN Settings VLAN settings define the Ethernet frame priority and VLAN identification in accordance with IEEE 802 1p Q standards Separate VLAN tags are assigned for the IP Phone PC port and the LAN voice port With a VLAN Id assign...

Page 33: ...ice The IP Phone must reboot to utilize the new values entered The recommended value for VLAN Priority LAN port is 5 To disable VLANs assign the VLAN ID as zero 0 VLAN ID LAN The VLAN ID LAN assigns the identification for Ethernet frames for the IP Phone voice port including signaling and voice payloads Setting the VLAN ID to zero 0 disables the VLAN framing and the IP Phone uses only standard Eth...

Page 34: ... or move the cursor to 3 VLAN Priority PC using the Next Previous softkeys and press the OK softkey Input the VLAN Priority for the PC port using the dial pad and press the OK softkey to save your entry Move to another parameter with the navigation buttons and continue the session or press the Settings button to exit the configuration session NOTE Changing the VLAN priority for the PC port require...

Page 35: ...Protocol to determine if VLANs are to be used and the associated VLAN Id The CDP selection displays only if function_cdp is enabled in the configuration file see Appendix D As a default the CDP selection displays To set the CDP status when function_cdp is enabled Press the Settings button If the LCD Menu is locked use the unlock procedure Refer to page 3 4 Press the digit or move the cursor to 1 N...

Page 36: ...of lines and line parameters NOTE For proper operation assign the first line button as an appearance of the user s line For features where the IP Phone uses one button line access such as Speed Dial the IP Phone employs the first line button SIP Configuration Line Parameters Assign parameters in this section for each SIP line appearance Call Server Address The Call Server Address is the IP address...

Page 37: ...the Proxy Port number Press the Settings button If the LCD Menu is locked use the unlock procedure Refer to page 3 4 Press the digit or move the cursor to 2 SIP Configuration using the Next Previous softkeys and press the OK softkey Press the digit or move the cursor to 1 Line Configuration using the Next Previous softkeys and press the OK softkey Enter the line button number or move the cursor us...

Page 38: ...your entry Move to another parameter with the navigation buttons and continue the session or press the Settings button to exit the configuration session NOTE To enter alphanumeric characters select the Mode softkey Refer to Appendix E for the character mapping of dial pad digits Name The Name is used in SIP headers as the SIP user id or account assigned in the call server A name is required for pr...

Page 39: ...ion using the Next Previous softkeys and press the OK softkey Enter the line button number or move the cursor using the Next Previous softkeys and press the OK softkey to select a line button Press the digit or move the cursor to 5 Auth Username using the Next Previous softkeys and press the OK softkey Input the Authentication User Name using the dial pad and press the OK softkey to save your entr...

Page 40: ... is assigned To view the Registration status for a line Press the Settings button Press the digit or move the cursor to 2 SIP Configuration using the Next Previous softkeys and press the OK softkey Press the digit or move the cursor to 1 Line Configuration using the Next Previous softkeys and press the OK softkey Enter the line button number or move the cursor using the Next Previous softkeys and ...

Page 41: ...efined see Using Web Manager for Configuration Each line button employs LEDs to indicate status of the line as shown below When the LCD displays information for a line such as when an incoming call first rings the LED color is orange otherwise the LED color will be green To assign the Line Type Press the Settings button If the LCD Menu is locked use the unlock procedure Refer to page 3 4 Press the...

Page 42: ...nsion number for a DSS line Press the Settings button If the LCD Menu is locked use the unlock procedure Refer to page 3 4 Press the digit or move the cursor to 2 SIP Configuration using the Next Previous softkeys and press the OK softkey Press the digit or move the cursor to 1 Line Configuration using the Next Previous softkeys and press the OK softkey Enter the line button number or move the cur...

Page 43: ...softkey to save your entry Move to another parameter with the navigation buttons and continue the session or press the Settings button to exit the configuration session NOTE To enter alphanumeric characters select the Mode softkey Refer to Appendix E for the character mapping of dial pad digits Changing the Outbound Proxy Address requires a reboot of the IP Phone when you leave the menu you will r...

Page 44: ... To assign a Backup Proxy Address Press the Settings button If the LCD Menu is locked use the unlock procedure Refer to page 3 4 Press the digit or move the cursor to 2 SIP Configuration using the Next Previous softkeys and press the OK softkey Press the digit or move the cursor to 4 Backup Proxy Address using the Next Previous softkeys and press the OK softkey Input the Backup Proxy Address using...

Page 45: ... menu you will receive a reboot notice The IP Phone must reboot to utilize the new values entered Local UDP Port The Local UDP Port defines the port normally 5060 the IP Phone uses to send and receive SIP signaling packets In some instances particularly when behind a firewall the normal port may not be available If port 5060 is not available a different port can be defined To set the Local UDP Por...

Page 46: ... exit the configuration session NOTE Changing the RTP Start Port requires a reboot of the IP Phone when you leave the menu you will receive a reboot notice The IP Phone must reboot to utilize the new values entered Proxy Registration If Proxy Registration is set to Yes the IP Phone will register with the appropriate call or proxy server upon initial power up during a reboot and at periodic interva...

Page 47: ...pad and press the OK softkey to save your entry Move to another parameter with the navigation buttons and continue the session or press the Settings button to exit the configuration session VMS Address The Voice Mail Server VMS address is the IP address or phone number of the user s voice mail system To assign the VMS Address Press the Settings button If the LCD Menu is locked use the unlock proce...

Page 48: ...e configuration session NOTE To enter alphanumeric characters select the Mode softkey Refer to Appendix E for the character mapping of dial pad digits STUN Server When the phone is located behind NAT and a STUN server exists this menu sets the STUN server IP address or FQDN To assign the STUN server Press the Settings button If the LCD Menu is locked use the unlock procedure Refer to page 3 4 Pres...

Page 49: ...ese parameters even if the LCD Configuration Menu is locked LCD Contrast The contrast of the LCD is adjustable for best viewing angle To adjust the LCD contrast Press the Settings button Press the digit or move the cursor to 3 Phone Settings using the Next Previous softkeys and press the OK softkey Press the digit or move the cursor to 1 LCD Contrast using the Next Previous softkeys and press the ...

Page 50: ...to 10 seconds Delayed ring is defined in one second increments from 0 to 10 seconds By assigning different ring signals to closely located phones lines or Phone Book records the user can identify the ringing phone line or caller Default Ring Type To select the Default Ring Type for the IP Phone Press the Settings button Press the digit or move the cursor to 3 Phone Settings using the Next Previous...

Page 51: ... SNTP Server Address on page 3 32 Press the OK softkey to save the selection Move to another parameter with the navigation buttons and continue the session or press the Settings button to exit the configuration session NOTE If no Ring Type or Set as Default is assigned for a line the Default Ring Type is used The Ring Type can be set to any of the 14 Ring types Set as Default or Ringer Off When se...

Page 52: ... the No softkey to disable Ringer Off Move to another parameter with the navigation buttons and continue the session or press the Settings button to exit the configuration session Headset Auto Mode The Edge 5000 phones support use of a headset that has a standard 2 5 mm plug With Headset Auto Mode enabled pressing a line button automatically connects audio to the headset Also redial Speed dial Spe...

Page 53: ...eature Description 0 No Function Unassigned 1 Speed Dial Function Dials the assigned number 2 Phone Book Function Views the personal phone book 3 Call Log Function Views the call log list 4 Mute Function Toggles the Mute feature on and off 5 Headset Function Toggles the Headset on and off 6 Redial Function Dials the last number dialed by the user 7 Return Call Function Dials the number of the last...

Page 54: ...meric characters select the Mode softkey Refer to Appendix E for the character mapping of dial pad digits Time Configuration Within the Time Configuration menu the IP Address or FQDN of the desired Simple Network Time Protocol SNTP server and the local time zone are defined In addition Daylight Savings Time DST is enabled The following SNTP server addresses or other private SNTP server addresses m...

Page 55: ... OK softkey Press the digit or move the cursor to 2 Time Zone using the Next Previous softkeys and press the OK softkey Select the Time Zone desired using the Next Previous softkeys and press the OK softkey to save the entry Move to another parameter with the navigation buttons and continue the session or press the Settings button to exit the configuration session NOTE An asterisk displays in fron...

Page 56: ... Configuration using the Next Previous softkeys and press the OK softkey Press the digit or move the cursor to 4 Time Format using the Next Previous softkeys and press the OK softkey Press the Next Previous softkeys to select the Time Format and press the OK softkey to set the format Move to another parameter with the navigation buttons and continue the session or press the Settings button to exit...

Page 57: ... employs TCP and using SSL Secure Sockets Layer encryption is a more secure method In addition ports employed by HTTPS are commonly available To assign the provisioning protocol Press the Settings button If the LCD Menu is locked use the unlock procedure Refer to page 3 4 Press the digit or move the cursor to 3 Phone Settings using the Next Previous softkeys and press the OK softkey Press the digi...

Page 58: ... navigation buttons and continue the session or press the Settings button to exit the configuration session NOTE Changing the TFTP address requires a reboot of the IP Phone when you leave the menu you will receive a reboot notice The IP Phone must reboot to utilize the new values entered HTTPS Provisioning The HTTP HTTPS server URL is a required parameter for HTTP HTTPS provisioning Normally HTTP ...

Page 59: ...word for authentication prior to allowing file access To set the Username Press the Settings button If the LCD Menu is locked use the unlock procedure Refer to page 3 4 Press the digit or move the cursor to 3 Phone Settings using the Next Previous softkeys and press the OK softkey Press the digit or move the cursor to 7 S W Update using the Next Previous softkeys and press the OK softkey Press the...

Page 60: ...ession or press the Settings button to exit the configuration session NOTE Changing the Password requires a reboot of the IP Phone when you leave the menu you will receive a reboot notice The IP Phone must reboot to utilize the new values entered To enter alphanumeric characters select the Mode softkey Refer to Appendix E for the character mapping of dial pad digits HTTPS URL DHCP Option Number An...

Page 61: ...ate the HTTPS session To modify the verification options Press the Settings button If the LCD Menu is locked use the unlock procedure Refer to page 3 4 Press the digit or move the cursor to 3 Phone Settings using the Next Previous softkeys and press the OK softkey Press the digit or move the cursor to 7 S W Update using the Next Previous softkeys and press the OK softkey Press the digit or move th...

Page 62: ...vious softkeys and press the OK softkey Press button or move cursor to 4 S W Download Flag using the Next Previous softkeys and press the OK softkey Press the Yes softkey to enable the S W Download or press the No softkey to disable the S W Download NOTE Move to another parameter with the navigation buttons and continue the session or press the Settings button to exit the configuration session Cha...

Page 63: ...ome situations it is useful to disable use of the DHCP Options To set the DHCP Options flag Press the Settings button If the LCD Menu is locked use the unlock procedure Refer to page 3 4 Press the digit or move the cursor to 3 Phone Settings using the Next Previous softkeys and press the OK softkey Press the digit or move the cursor to 7 S W Update using the Next Previous softkeys and press the OK...

Page 64: ... Lock Outgoing Call Move to another parameter with the navigation buttons and continue the session or press the Settings button to exit the configuration session Speed Number Each IP5000 series phone includes a Phone Book that supports up to 100 entries Each Phone Book record includes a two 2 digit Speed number see Phone Book on page 50 When enabled dialing the Speed Number 00 99 sends the contact...

Page 65: ...a Bluetooth headset it must be paired and can then be connected with the Bluetooth module This section describes how to pair connect disconnect and delete a Bluetooth headset Note that the Bluetooth menu is only available when a Bluetooth module is installed in the IP phone NOTE An asterisk displays in front of the current headset selection When the Bluetooth module is installed the icon is displa...

Page 66: ...Paired Headset When one or more headsets are paired with the IP8830 or IP8840 phone the headset must be connected prior to use When it is desired to change the active headset the presently active headset must be disconnected prior to connecting the new headset The following procedure describes the steps required to connect or disconnect a headset that is paired to the IP Phone To connect a headset...

Page 67: ... remove the headset from the Paired list Move to another parameter with the navigation buttons and continue the session or press the Settings button to exit the configuration session NOTE A Bluetooth headset must be disconnected as described in Connect or Disconnect a Paired Headset on page 3 44 before it can be removed from the Paired list Bluetooth Module Information To assure the operation of t...

Page 68: ...ion session NOTE An asterisk displays in front of the current language selection Call Preferences Call Preferences define various call handling features of the IP Phones Do Not Disturb When the DND Do Not Disturb feature is active the IP Phone does not notify the user of an incoming call The IP Phone does not ring and the associated line LED does not flash This allows you to work without interrupt...

Page 69: ... cursor to 4 Call Preferences using the Next Previous softkeys and press the OK softkey Press the digit or move the cursor to 2 Call Waiting using the Next Previous softkeys and press the OK softkey Press the Yes softkey to enable Call Waiting or press the No softkey to disable Call Waiting Move to another parameter with the navigation buttons and continue the session or press the Settings button ...

Page 70: ...e to another parameter with the navigation buttons and continue the session or press the Settings button to exit the configuration session Message Waiting Tone When notification of a new message is received the Message LED flashes As an option a stutter dial tone provides an audible indication for a message waiting When the user goes off hook to place a call the user receives stutter dial tone To ...

Page 71: ...ssion or press the Settings button to exit the configuration session Caller ID Blocking The IP Phone normally sends the assigned display name as the SIP caller id for outgoing calls Optionally the IP Phone can send anonymous as the caller id in SIP message headers To enable disable blocking of caller id Press the Settings button If the LCD Menu is locked use the unlock procedure Refer to page 3 4 ...

Page 72: ...gs button to exit the configuration session Phone Book The IP Phone supports two Phone Books an internal Phone Book and a Remote external Phone Book The internal Phone Book is stored and managed at the IP Phone The Remote Phone Book is managed externally and the IP Phone can access the Phone Book as an xml file to search and call contacts in the Remote Phone Book Internal Phone Book IP Phones incl...

Page 73: ...contact to the Phone Book and returns to the Phone Book list NOTE To enter alphanumeric characters select the Mode softkey Refer to Appendix E for the character mapping of dial pad digits If no Ring type is defined for a Phone Book entry the Default Ring Type is used Editing a record To edit a Phone Book record Press the Settings button Press the digit or move the cursor to 5 Directory using the N...

Page 74: ...d Deleting a Phone Book Record To delete a Phone Book record Press the Settings button Press the digit or move the cursor to 5 Directory using the Next Previous softkeys and press the OK softkey Press the digit or move the cursor to 1 Phone Book using the Next Previous softkeys and press the OK softkey Select a contact to delete using the Next Previous softkeys Select the Delete softkey and confir...

Page 75: ...or Number Press the Settings button Press the digit or move the cursor to 5 Directory using the Next Previous softkeys and press the OK softkey Press the digit or move the cursor to 1 Phone Book using the Next Previous softkeys and press the OK softkey Press the Find softkey after moving to the next group of softkeys using the right navigation button Input a search keyword and press the OK softkey...

Page 76: ...ove the cursor to 5 Directory using the Next Previous softkeys and press the OK softkey Press the digit or move the cursor to 2 Remote Phone Book using the Next Previous softkeys and press the OK softkey When completed using the Remote Phone Book move to another parameter with the Return button and continue the session or press the Settings button to exit the configuration session Default The IP P...

Page 77: ...following Network Configuration settings Call Server Address settings Software Update settings Default settings To reboot the IP Phone Press the Settings button If the LCD Menu is locked use the unlock procedure Refer to page 3 4 Press the digit or move the cursor to 9 Reboot using the Next Previous softkeys and press the OK softkey Press the Yes softkey to reboot the IP Phone or press the No soft...

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Page 79: ...owser at the IP Phone IP address and port number 8000 will access Web Manager Thus an IP address in the IP Phone is necessary prior to attempting access to Web Manager In addition the IP address must be available to the Web browser host The IP address of the IP5000 series phones is available through the LCD see Chapter 5 The section below describes the login procedure and site map structure The re...

Page 80: ...Login Site Map 4 2 Chapter 4 Using Web Manager for Configuration Edge 5000 Installation Configuration Guide Click LOGIN the password page displays as below Release 1 0 September 2010 ...

Page 81: ...ser name and Password to display the Web Manager Site map shown below The default User name is private and the Password is lip On the left is the Web Manager page link window and in the main screen is a more detailed site map Select the desired page from either the page link or the site map window Release 1 0 September 2010 ...

Page 82: ...VoIP Configuration 4 4 Chapter 4 Using Web Manager for Configuration Edge 5000 Installation Configuration Guide VoIP Configuration Release 1 0 September 2010 ...

Page 83: ...g tone for incoming calls on the line The Ring Type can be Set as Default Ringer Off or Ring type 1 to 4 101 to 105 or 201 to 205 The default ring is configured under the Phone Settings see page 4 18 Delayed Ring delays audible notification ring for a line The delay is set in 1 second increments from 0 no delay to 10 seconds General Parameters Outbound Proxy Address is the IP address or FQDN of th...

Page 84: ... conference URL is the URL of the conference server BLF This parameter enables or disables use of the BLF function that provides a location for BLF Busy Lamp Field indications for all DSS line types A URL is required URL defines the server where the IP Phone can retrieve BLF information for DSS line types STUN Server Address STUN server IP address or FQDN To modify a parameter Select the parameter...

Page 85: ...s the IP address mode for the IP Phone The radial button selects static or DHCP address mode IP Address is the IP Phone IP address Subnet Mask is the IP Phone subnet mask Default Gateway is the IP Phone default gateway IP address Mac Address is the MAC address of the IP Phone view only Primary DNS is the IP address of DNS server Secondary DNS is the IP address of an auxiliary DNS server Release 1 ...

Page 86: ...hone memory To modify any of the addressing information Select the appropriate box and enter the new value Changes can only be made if static network mode is selected When complete select the button to load new values to the IP Phone memory NOTE The MAC address is fixed and cannot be modified The IP address subnet mask etc can only be changed if the static Network Mode is assigned Changing any val...

Page 87: ...Blocking enables and disables blocking the outgoing caller id When enabled the IP Phone sends the anonymous id Anonymous Call Block when enabled blocks incoming calls with an anonymous caller id Call Waiting Function when enabled visually notifies the user of an incoming call while in a conversation If disable when in a conversation a new call is refused and the call server routes the call Release...

Page 88: ...ondition for Call Forward Busy No Answer Busy No Answer unconditional or not used Address to Forward defines the destination to receive forwarded calls No Answer Time sets the delay for no answer forward Direct Call Hotline Warm Line Direct Call when enabled places a call to a predefined destination automatically when the phone goes off hook Direct Call Number defines the destination for a direct ...

Page 89: ... processes the call using instructions in the dial plan Either a Routing Table or a Digit Map Table defines the dial plan Routing Table In the Routing Table up to fifty 50 dial plan numbers may be defined Each table entry includes instructions for modifying the dialed number Specific entries for the Routing Table are Number is the digit pattern to match with the user dialed digits TRNC defines the...

Page 90: ... of the modified number In addition to the dial pad digits special characters can be defined A matches any single digit A matches a string of characters of any length A locates the position of a Pause A returns dial tone The following are examples of dial plans using the Routing Table Simple Dial Plan Customer requirements Process the call after any 7 digit number is dialed or if the Operator is d...

Page 91: ...dialed 2nd Dial Tone Customer requirements To provide second dial tone after a 9 is dialed establish a Dial Plan as below To change Routing Table parameters Assure the Routing Table radial button is selected under the Dial Plan Type Enter the desired values into the respective boxes Select the button Number TRNC Pre Post Pause Extra 0 0 NULL NULL 0 0 0 0 00 0 NULL NULL NULL 0 0 0 0 3 0 NULL NULL N...

Page 92: ...Map Table a string of 512 characters may be entered to define the dial plan Within the string individual numbers are entered separated by a In addition to dial pad digits special characters may be entered as follows An x matches any single digit 0 to 9 A T inserts a timed pause for additional digits A matches any number of occurrences of a digit including zero occurrences and includes special char...

Page 93: ... The digit map of this Dial Plan is 0T xxxxxxx From this map if the user dials 0 as the first digit the IP Phone will wait for the pause time for additional digits After the pause if no additional digits are dialed the phone places a call to the Operator In addition after the user dials any seven digits the call is processed Complex Dial Plan Customer requirement Process the call after the local o...

Page 94: ...l Plan Type Enter the desired values into the Digit Map Routing box Select the button To set up or change a Digit Map to provide second dial tone Enter the digits in the Digit Map 2nd Dial Tone box Click the button To modify a Digit Map process Enter the digits in the Digit Map Process boxes Click the button To delete a Digit Map process Select the DEL check box Click the button Release 1 0 Septem...

Page 95: ...ies phone and the phone name In addition it is possible to change the Web Manager password through this screen To change the phone name Enter the desired name When complete select the button to load new values to IP Phone memory To change the password Enter the existing password Enter the new password and confirm When complete select the button to load new values to IP Phone memory Release 1 0 Sep...

Page 96: ...Phone Settings 4 18 Chapter 4 Using Web Manager for Configuration Edge 5000 Installation Configuration Guide Phone Settings Release 1 0 September 2010 ...

Page 97: ...o place a call Use Speed Number enables or disables use 2 digit dialing to dial Phone Book contacts Key Tone enables or disables the tone generated when a button on the IP Phone is pressed Functions Private Hold enables private hold for a call on a shared line Barge In enables the barge in feature for the shared call Download Flag enables the display of the S W and configuration download flags fun...

Page 98: ...t can be assigned for use as the Ring Type Up to five 5 RTTTL ring types no greater than 512 characters may be stored in the IP Phone To modify Phone Setting parameters Select the parameter Enter the new value or select a value from the drop down menu When complete select button NOTE Changing DTMF Payload Frame Duration or DTMF Relay requires a reboot of the IP Phone When you leave the menu you wi...

Page 99: ...tact records Calls to a contact are made using the Speed number 00 99 The contact number or SIP user id is maintained in the Phone Book In the Phone Book menu records may be added edited deleted or searched To add a Phone Book entry Click the button and enter the new values in the Phone Book Entry screen The Address field is the contact s phone number or SIP user id Release 1 0 September 2010 ...

Page 100: ...cord and enter the new values in the Phone Book Entry screen When complete select to store the modified record To place a call using the Phone Book Click the button for the desired contact To delete specific entries from the Phone Book Click the Clear box for the desired records and select the button to delete checked records To delete all entries from Phone Book Select the button Release 1 0 Sept...

Page 101: ...e Book sample csv file SpeedNumber Name PhoneNumber Information 1 Lee Masrers 1000 lm abc com 2 support 2000 techsupport vertical com 3 lmh 3000 germany Remote Phone Book URL The IP Phone can access and dial from an external Phone Book The Remote Phone Book is an xml file managed remotely To use the Remote Phone Book feature the URL of the HTTP server hosting the Phone Book must be entered Speed N...

Page 102: ...8800 series phone to expand the number of flexible buttons by 12 Refer to Flexible Button Setting on page 3 31 for available functions To change button functions Select the function from the drop down menu next to button For a Speed dial button enter the contact number or user id For a Message button enter the address or phone number of the Voice Mail Server Each button of the LIP 8812LSS DSS can ...

Page 103: ...n assignments except for line buttons Call Log The Call Log is a list of all calls incoming outgoing or missed at the extension The log indicates the type of call IC OG and M the contacts name and contact information time and duration of the call and state of the call From the Call log the user can call a contact or store a call log record directly to the Phone Book The Call Log will be lost if th...

Page 104: ...o add a number from the Call Log to the Phone Book list Select the button To delete all Call logs Select the button Caution selecting the button will delete all records in the Call Log To call a party from the Call Log Click the button associated with the desired Call log record Release 1 0 September 2010 ...

Page 105: ...Network Time Configuration 4 27 Chapter 4 Using Web Manager for Configuration Edge 5000 Installation Configuration Guide Network Time Configuration Release 1 0 September 2010 ...

Page 106: ... or 24 hour Date Format sets the format of the LCD date display using radial button selection In addition the format of the date display can be customized using the Format text box by entering the desired format with the characters shown below the text box DST Configuration The DST configuration sets the format for daylight savings time The start and end for DST can be configured in the Month Day ...

Page 107: ...Upgrade Configuration 4 29 Chapter 4 Using Web Manager for Configuration Edge 5000 Installation Configuration Guide Upgrade Configuration Release 1 0 September 2010 ...

Page 108: ...using the URL from the DHCP option default 160 HTTPS Port sets the port of the HTTP HTTPS server Port 80 is commonly used for HTTP and 443 is used for HTTPS ID assigns the user name for HTTPS authentication Password sets the password for HTTPS authentication MAC Cfg Format defines the format of the MAC Phone specific configuration filename MAC is replaced with the MAC address of the IP Phone and m...

Page 109: ...y of the new version and awaits user confirmation to download To await user confirmation check the when new found confirm downloading box To modify the upgrade configuration Select the parameter and enter the new value or select the check box When finished select the button NOTE If the Received by DHCP on boot box is checked then an address entered into the TFTP server address or HTTPS URL is igno...

Page 110: ...kets first However at congested routers higher priority packets are discarded first Thus a median value for DSCP is recommended IEEE 802 1Q The VLAN tag defines the priority for Ethernet frames and the VLAN ID based on IEEE 802 1p Q The IP Phone PC and LAN voice ports use separate VLAN tags With a VLAN ID assigned only frames with the Id are accepted and frames sent by the IP Phone include the LAN...

Page 111: ... may delay voice packet processing and smaller values may produce more packet loss but quicker voice packet processing To modify the QoS configuration Select the parameter and either enter a new value or select a value from the drop down menu When complete select to load the new values in the IP Phone memory NOTE Modifications made to the IEEE 802 1p Q configuration require a reboot of the IP Phon...

Page 112: ...Default The Load Default page permits the IP Phone configuration to be returned to factory default values Refer to Default Settings on page A 1 for details To set the IP Phone memory to the default configuration Select and confirm The IP Phone loads the default configuration and reboots Release 1 0 September 2010 ...

Page 113: ...ion Configuration Guide Reboot The Reboot screen is used to reboot the IP Phone manually To reboot the IP Phone Select the button The IP Phone saves and loads any changes in the configuration to active memory and reboots using the updated configuration Release 1 0 September 2010 ...

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Page 115: ... the Network parameters IP address default gateway address and subnet mask server IP addresses call server TFTP server and SNTP server and results of the last file download attempt Press the Settings button Press the digit or move cursor to 8 Information using the Next Previous softkeys and press the OK softkey Release 1 0 September 2010 ...

Page 116: ...lays DHCP Searching constantly more than 2 minutes DHCP server is not responding 1 Check DHCP server 2 Check VLAN settings To exit the DHCP Searching mode press Settings button 3 times the phone will complete the boot and return to idle Phone displays VLAN Changed Reboot The downloaded configuration file has changed the VLAN settings After the next reboot the phone will use the new settings Select...

Page 117: ...Check all cables and connections 2 Make sure the call server IP Address is correct When I attempted to reboot or change software the IP Phone locks up Phone lock up maybe caused by an error in transport during the software upgrade To correct this problem 1 Disconnect power from the IP Phone 2 Press and hold the Up and 2 button while reapplying power 3 Release the buttons when the Message LED extin...

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Page 119: ...192 168 1 254 Primary DNS address 0 0 0 0 Secondary DNS address 0 0 0 0 TFTP server address Not assigned ToS Type of Service 0 PC port VLAN priority 3 PC port VLAN id 0 LAN port VLAN priority 5 LAN port VLAN id 0 CDP enabled VOIP Call server address line 1 0 0 0 0 Proxy port line 1 5060 Display name line 1 Not assigned Name line 1 Not assigned Auth user name line 1 Not assigned Auth password line ...

Page 120: ...ot assigned Extension for DSS line 2 Not assigned Ring Type for line 2 default ring Delayed ring for line 2 0 seconds Outbound proxy address Not assigned Outbound proxy port 5060 Backup proxy address Not assigned Backup proxy port 5060 Domain Not assigned Start RTP port 23000 VMS address Not assigned prack mode disabled User name Not assigned Replaces header enabled Local UDP port 5060 Register ex...

Page 121: ...fix number Not assigned Suffix number Not assigned Pause Not assigned IP address Not assigned DSP Handsfree gain 6 Handset gain 6 Wired Headset gain 6 Ring volume 6 LCD Contrast 4 Ringer off Ringer on VAD Off Frame duration 20 Headset auto mode disabled DTMF relay negotiate DTMF payload 101 DTMF duration 120 milli seconds default ring Ring type 1 Key tone enabled Undefined cadence 0 2000 4000 0 0 ...

Page 122: ... 500 500 500 500 2500 Auto answer call cadence 11 500 500 500 500 2500 3500 0 0 Jitter buffer min max nom 30 60 120 msec FWRD Call forward Not assigned DIAL Dial mode Number Dial plan pause timer 3 seconds Inter digit timer 6 seconds SYSTEM Language English Lock outgoing call unlock Speed number enabled Web server enabled telnet_server enabled Phone password Not assigned Function private_hold disa...

Page 123: ...ioning type TFTP DHCP option 66 150 enabled HTTPS URL Not assigned HTTPS URL DHCP option 160 Use TFTP DHCP option enabled Use HTTP S DHCP option enabled ID Not assigned Password Not assigned Phone specific file name MAC HTTPS certification Authority server name expiration Decryption key Not assigned Smart upgrade Upgrade at midnight S W download flag enabled Config download flag enabled Phone Book...

Page 124: ...fig File Section Name Parameter Field Default Value CALL Message waiting tone enabled Auto answer disabled Forwarding condition 0 off Forwarding address Not assigned Forwarding no answer time 10 seconds Direct call disabled Direct call number Not assigned Direct call timer 5 seconds Release 1 0 September 2010 ...

Page 125: ...AC DC Power Adapter LED Indicators Message Indicator Speakerphone Mute DND Headset Red LED 24 Programmable Buttons w Red Green LED LCD 240 x 56 dot graphic Physical Size H x W x D 206 x 235 x 51 2 cm 8 1 x 9 25 x 2 inches Weight 771g AC DC Adaptor Output 48VDC 0 3A max Input 100 240 VAC 50 60 Hz Operation Temperature 0 40o C Storage Temperature 20 60o C Operation Humidity 10 85 RH non condensing A...

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Page 127: ...ownloading a new version of S W has failed Check the TFTP WEB server IMAGE XFER ERR VER FILE NOT FOUND The version file doesn t exist in TFTP WEB server VER STRING ERR The version file contains an erroneous format IMAGE NOT FOUND The S W image doesn t exist in TFTP WEB server IMAGE SIZE ERR The S W image size is 0 or larger than maximum size INVALID ID OR PW The current Id or password for authenti...

Page 128: ...ERR The configuration file size is 0 or there is an error during transfer from the TFTP server FILE NOT FOUND The configuration file doesn t exist in TFTP WEB server INVALID FILE OR DECRYPT KEY The received configuration file is an invalid format or encrypted with an unknown key PARAMETER ERR The configuration file contains an erroneous value the value has been automatically converted to previous ...

Page 129: ...ield listed in the configuration file with no value will return the value of the associated parameter to default If a value is changed for a field marked with an asterisk in the Configuration Parameters table starting on page D 2 the reboot flag will be enabled and the IP Phone will reboot after initialization is complete The first line of the configuration file global or phone specific must be IP...

Page 130: ...r name Option 150 TFTP server IP address has priority over Option 66 when set Option 160 HTTPS URL for provisioning has priority over Option 66 and 150 Valid values are static and dhcp Default is dhcp ipAddress The phone s IP address Valid value is an IP address Default is 192 168 1 1 defaultGateway The phone s default gateway Valid value is an IP address Default is 192 168 1 254 subnetMask The ph...

Page 131: ...0 to 7 Default is 5 pc_vlan_id Assigns unique identifier of the VLAN for the PC port A 0 disables VLANS Valid values are 0 to 4094 Default is 0 disable phone_vlan_id Assigns unique identifier of the VLAN for the LAN voice port A 0 disables VLANS Valid values are 0 to 4094 Default is 0 disable NETTIME sntp_server_address Sets the IP address or FQDN of the SNTP server from which the phone obtains ti...

Page 132: ...s Valid values are the following 1 to 31 for day of the month 0 use value in the dst_start_day_of_week parameter Default is 0 dst_start_day_of_week Sets day of the week DST begins Valid values are 1 to 7 1 is Sunday 7 is Saturday Default is 1 in the United States dst_start_week_of_month Sets week of month DST begins Valid values are 1 to 6 and 7 One 1 is the first week each subsequent number is th...

Page 133: ...ur of the day DST ends Valid values are 0 to 23 The default is 2 for the United States VOIP outbound_proxy_server When defined sends all SIP requests to the outbound proxy server instead of to the linen_proxy_address The media stream is not routed through the outbound proxy The valid value is an IP address or FQDN Default is blank outbound_proxy_port Defines the port number of the outbound proxy s...

Page 134: ... response to provide reliable response to SIP requests Valid values are enable or disable Default is disable user_param Defines user phone parameter in the To From and Contact headers of REGISTER messages Valid values are disable and enable Default is disable replaces_mode Enables use of the SIP Replace header Valid values are enable or disable Default is enable local_udp_port Defines UDP port use...

Page 135: ...ess audio for the conference Valid values are enable or disable Default is enable conference_url Specifies the URI for the centralized conference server The valid value is a URI of less than 50 characters Default is the call server address blf Specifies use of the Broadsoft BLF for notifications of DSS line status Valid values are enable or disable Default is enable blf_url Specifies the URI for t...

Page 136: ..._line_num Valid value is up to 50 characters The default is blank line1_name linen_name Defines the SIP user id that is often a number or SIP address for use when registering Enter a number without dashes enter 555 0100 as 5550100 or a SIP address without the host name The n variable is the line button and can be from 1 to the max_line_num Valid value is up to 50 characters The default is blank li...

Page 137: ..._extension linen_extension The associated extension number which must be assigned for DSS line types only The n variable is the line button and can be from 1 to the max_line_num The valid value is the extension number The default is blank line1_ring_type linen_ring_type Specifies the ring type for the line The n variable is the line button and can be from 1 to the max_line_num Ring type can be a v...

Page 138: ... a sequence of digits 0 to 9 or NULL trunc Specifies the number of digits to be stripped before further processing Valid values are 0 to 31 pre Specifies digits to add in front of the truncated number Valid values are 0 to 9 or NULL post Specifies the number to add at the back of the truncated number Valid values are 0 to 9 or NULL pause Locates the position of a 3 seconds pause before processing ...

Page 139: ...alues are 1 on and 0 off The default is 0 ring_type Specifies the default ring type for the IP Phone Ring type can be a value from 1 to 4 101 to 105 or 201 to 205 1 4 ring type 1 to 4 tone ring 101 105 ring type 101 to 105 wav file ring 201 205 ring type 201 to 205 user defined ring Valid values are 1 to 4 101 to 105 and 201 to 205 The default is 1 ringdata Sets the user defined ring RTTTL format ...

Page 140: ...cadence3 Sets the ring cadence for calls with Internal call in Alert Info header The valid value is a six value time array on off on off on off The valid range is 0 to 30000 milliseconds total time The default is 300 200 1000 200 300 4000 cadence4 Sets the ring cadence for calls with ACD call in Alert Info header The valid value is a six value time array on off on off on off The valid range is 0 t...

Page 141: ...the ring cadence for calls with community 4 call in Alert Info header The valid value is an eight value time array on off on off on off on off The valid range is 0 to 30000 milliseconds total time The default is 500 500 500 500 500 500 500 2500 cadence11 Sets the ring cadence for calls with auto answer call in Alert Info header The valid value is an eight value time array on off on off on off on o...

Page 142: ...band RFC2833 info Always generate DTMF digits out of band in INFO message Default is nego key_tone Controls the Key tone operation If enabled when a button on the IP Phone is pressed the key tone is heard Valid values are enable and disable The default is enable FWRD condition Sets conditions for call forward Valid values are 1 Disables forwarding feature 0 Condition not defined by configuration f...

Page 143: ...e Valid values are digitmap or routing The default is routing digitmap Defines a digit map string for the dial plan The valid value is a maximum 512 character string Default is x T x digitmap_tone Defines the digit map string to deliver second dial tone for a dial plan The valid value is a maximum 512 character string Default is blank digitmap_emergency Defines the emergency call number Valid valu...

Page 144: ...urn 8 Forward 9 Conference 10 Transfer 11 Hold 12 DND 13 Ringer Off 14 Message The default is blank num Specifies the number for a Speed dial or Message button The default is blank label prog Specifies the flexible button number being assigned Valid values are IP5000 1 to 24 or 1 to 36 w DSS The default is blank string Specifies the label for flexible buttons The maximum length is 15 characters 12...

Page 145: ...turns to idle with a call on hold the held line will ring Valid values are enable and disable Default is enable msg_waiting_tone Controls stutter dial tone when there is a message waiting Valid values are enable or disable Default is enable auto_answer Controls answering an incoming call automatically activating the speakerphone or headset Valid values are enable or disable Default is enable call_...

Page 146: ...er Assigns use of 2 digit Speed number dialing Valid values are 0 to disable or 1 to enable Default is 1 enable web_server Enables access to the Web Manager Valid values are 0 to disable or 1 to enable Default is 1 enable telnet_server Enables access to the telnet server Valid values are 0 to disable or 1 to enable Default is 1 enable function private_hold Disables the private hold for a shared ca...

Page 147: ...er Valid values are 0 for TFTP or 1 for HTTPS Default is 0 TFTP cfg_download Enables download of configuration file from the provisioning server Valid values are enable or disable Default is enable sw_download Enables download of firmware from the provisioning server Valid values are enable or disable Default is enable dhcp_get_tftp Enables use of DHCP options 66 or 150 for definition of the TFTP ...

Page 148: ...certification verification 0x01 checks valid certification authority 0x02 checks whether a server name is valid 0x04 checks whether a certification is expired Valid values are 0 to 7 Default is 7 smartup_use Enables Smart Update to check for and download firmware periodically Valid values are enable or disable Default is enable smartup_type Defines the timing of Smart Upgrade as an interval or tim...

Page 149: ...ation Guide PROVISION decrypt_key Defines the decryption key Valid value The default is blank phonebook_url Defines the http server url for the external Remote Phone Book The valid value is a URL of less than 255 characters The default is blank Section Field Name Description Release 1 0 September 2010 ...

Page 150: ... and includes LAN VOIP DSP etc name is the parameter or field name as shown below value is the value assigned for the parameter If left blank the value will be set to default A blank space must be inserted as a separator between the assigned value and the start of any comments comments start with and end with carriage return LAN Lan configuration network_mode ipAddress defaultGateway subnetMask dn...

Page 151: ...adjust dst_start_month dst_start_day dst_start_day_of_week dst_start_week_of_month dst_start_time dst_stop_month dst_stop_day dst_stop_day_of_week dst_stop_week_of_month dst_stop_time VOIP VoIP configurations outbound_proxy_server outbound_proxy_port backup_proxy_server backup_proxy_port message_url SIP_service_domain preferred_codec rtp_port outbound_proxy_register outbound_proxy_mode prack_mode ...

Page 152: ... centralized_conference conference_url blf blf_url de_register stun_server line1_proxy_address linen_proxy_address line1_proxy_port linen_proxy_port line1_displayname linen_displayname line1_name linen_name line1_authname linen_authname line1_password linen_password line1_type linen_type line1_extension linen_extension line1_ring_type linen_ring_type line1_delayed_ring linen_delayed_ring Release 1...

Page 153: ... ip addr add sip 0 0 null null null 0 0 0 0 DSP DSP configurations handsfree handset headset ring lcd ringer_off VAD ring_type ringdata dtmf_payload dtmf_duration cadence0 cadence1 cadence2 cadence3 cadence4 cadence5 cadence6 cadence7 cadence8 cadence9 cadence10 cadence11 frame_duration jitterbuffer_min_delay jitterbuffer_nom_delay jitterbuffer_max_delay headset_mode dtmf Release 1 0 September 201...

Page 154: ... Dial Configurations dial_mode pause_timer inter_digit_timer dialplan digitmap digitmap_tone digitmap_emergency digitmap_process PROG add prog func num prog programmable button number 8820 3 12 8830 3 24 8840 3 10 func 0 for no function 1 for Speed Dial 2 for Phone Book 3 for Call Log 4 for Mute 5 for Headset 6 for Redial 7 for Return 8 for FWRD 9 for CONF 10 for TRNS 11 for Hold Release 1 0 Septe...

Page 155: ...el CALL Call Preference Configurations call_num_in_line caller_id_blk anonymous_call_blk call_waiting call_waiting_tone call_hold_ringback msg_waiting_tone auto_answer call_direct call_direct_number call_direct_timer SYSTEM System Configurations phone_name lang lock_outgoing_call use_speed_number web_server_port web_server telnet_server function private_hold function barge_in function cdp function...

Page 156: ...guration Guide PROVISION Provisioning Configurations type cfg_download sw_download dhcp_get_tftp dhcp_get_http https_url https_opt https_id https_password https_macform verifying_cert smartup_use smartup_type smartup_interval smartup_time smartup_confirm decrypt_key phonebook_url Release 1 0 September 2010 ...

Page 157: ...tandard 12 GMT 03 30 Tehran Iran 44 GMT 04 00 Caracas Venezuela 13 GMT 04 00 Abu Dhabi UAE 45 GMT 04 00 La Paz Bolivia 14 GMT 04 00 Tbilisi Georgia 46 GMT 03 30 New Found land 15 GMT 04 30 Kabul Afghanistan 47 GMT 03 00 Brasilia Brazil 16 GMT 05 00 Islamabad Pakistan 64 GMT 03 00 Buenos Aires Argentina 17 GMT 05 30 New Delhi India 48 GMT 03 00 Georgetown Guyana 18 GMT 06 00 Dhaka Bangladesh 65 GMT...

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Page 159: ...fied entries such as hostname The table below provides the input information for dial pad mode Alphanumeric Character Set Digit Dial Pad Mode Upper Case A Lower Case a Symbols S 1 2 A B C a b c 3 D E F d e f _ 4 G H I g h i 5 J K L j k l 6 M N O m n o 7 P Q R S p q r s 8 T U V t u v 9 W X Y Z w x y z 0 Space Space Release 1 0 September 2010 ...

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Page 161: ...ds can be disabled separately for the configuration and software files As a default the phone will employ TFTP as the download protocol Optionally the phone can employ HTTP HTTPS as the provisioning server protocol If the DHCP server returns a URL for the HTTP S Option default Opt 160 the IP Phone shifts provisioning protocol to HTTP HTTPS using the URL provided to access the server DHCP During th...

Page 162: ...k in Configuration Parameters on page D 1 the reboot flag will be enabled and the IP Phone will reboot after the download cycle is completed By default the phone specific file uses the MAC address of the phone as the file name with no file extension After completing download of the configuration files the IP Phone requests the software version file from the server This file which is named IP_8830_...

Page 163: ...provisioning data from the global configuration file are transferred to the phone memory and the download process is repeated for the phone specific file Configuration data in the phone specific file overwrites data from the global file Note if a value is changed for a field marked with an asterisk in the Configuraton Parameters table the reboot flag will be enabled and the IP Phone will reboot af...

Page 164: ... from the SIP server Notify check sync event message the IP Phone initiates the reboot process The phone must be idle to initiate provisioning if busy upon return to idle the process starts During the process the IP Phone downloads any configuration file changes as well as new software regardless of the settings for the software and configuration download flags Release 1 0 September 2010 ...

Page 165: ...ext file which is downloaded to the phone With RTTTL a melody is constructed by building musical notes Each melody is named and multiple musical notes and commands which consist of duration scale and beat are defined The IP Phone plays the melody in a loop replaying the melody until the call is answered or abandoned The text representation of a tone is name sep default sep note command delimiter n...

Page 166: ...pause C l C l D l D l E l F l F l G l G l A l A l H l special duration dotted note delimiter colon An example of an RTTTL melody 205 d 1 o 6 b 60 1a6 2e6 or 205 d 4 o 6 b 60 1a 2e Ring type 205 full note A at 880Hz followed by a note E at 880Hz both at 60 beats For additional information about constructing Ring types with RTTTL go to http www activexperts com xmstoolkit sms rtttl Release 1 0 Septe...

Page 167: ...le is installed with no paired headsets When blinking the IP Phone is searching or attempting to pair with a headset Bluetooth paired icon indicates one or more maximum 5 headsets are paired with the module but none are active When blinking the IP Phone is attempting to pair or connect a headset Bluetooth connected icon indicates headset is connected to IP Phone When blinking rapidly the IP Phone ...

Page 168: ...ill not notify you of incoming calls on the line Hold icon indicates there are calls on hold for the line Busy icon indicates the line has an active call Ring icon indicates the line has an incoming call Available icon indicates the line is available for use Unavailable icon indicates the line is not available for use Phone Book icon indicates the Phone Book is being displayed Conference icon indi...