Vestfrost VW20NFE00, User Manual

EN - 45

7  BEFORE  CALLING  AFTER-

SALES SERVICE

Errors

Your fridge will warn you if the 
temperatures for the cooler and freezer are 
at improper levels or if a problem occurs 

with the appliance. SR Alarm indicator (

) 

is displayed in the control panel.

ERROR TYPE

( ! )

 SR alarm indicator

MEANING

"Failure" Warning

WHY

There is/are some part(s) out 

of order or there is a failure in 
the cooling process.
The product is plugged for the 

first time or a long-time power 

interruption for 1 hour.

WHAT TO DO

Check the door is open or 
not and check if the product 
working 1 hour. If the door is 
not open and the product had 
worked 1 hour, call service 
for assistance as soon as 
possible.

If you are experiencing a problem with your 
refrigerator, please check the following 
before contacting the after-sales service.

Your refrigerator does not operate
Check if:

• 

Your fridge is plugged in and switched on

• 

The fuse has blown

• 

Is the temperature adjustment right?

• 

The socket is faulty. To check this, plug 

another working appliance into the same 
socket.

Your refrigerator is performing poorly
Check if:

• 

The appliance is overloaded

• 

The doors are closed properly

• 

There is any dust on the condenser

• 

There is an adequate distance between 

the appliance and surrounding walls

Your refrigerator is operating noisily

The following noises can be heard during 
normal operation of the appliance.

Cracking (ice cracking) noise occurs:

• 

During automatic defrosting.

• 

When the appliance is cooled 

or warmed (due to expansion of 
appliance material).

Clicking noise occurs:

 When the 

thermostat switches the compressor on/

off. 

Motor noise:

 Indicates the compressor 

is operating normally. The compressor 
may cause more noise for a short time 

when it is first activated. 

Bubbling noise and splashing 
occurs:

 Due to the flow of the 

refrigerant in the tubes of the system.

Water flowing noise occurs:

 Due 

to water flowing to the evaporation 

container. This noise is normal during 
defrosting.

Air blowing noise occurs:

 During 

normal operation of the system due to 
the circulation of air.

There is a build-up of humidity inside 
the fridge
Check if:

• 

All food is packed properly. Containers 

must be dry before being placed in the 
fridge.

• 

The fridge doors are opened frequently. 

Humidity of the room will enter the 
fridge each time the doors are opened. 
Humidity increases faster if the doors 
are opened frequently, especially if the 
humidity of the room is high.

• 

There is a build-up of water droplets 

on the rear wall. This is normal after 
automatic defrosting (in Static Models).

The doors are not opening or closing 
properly
Check if:

• 

There is food or packaging preventing the 

door from closing

• 

The door compartments, shelves and 

drawers are placed properly

• 

The door gaskets are broken or torn

• 

Your fridge is level.