GB
GB
22
9
Warranty conditions
The manufacturer grants a warranty for the stove for the period of 2 year from the date of selling. Prolonged warranty condition refers
to burn through welded firebox in length of 5 years from the date of sale. The warranty is limited to the period of 6 months for
mechanically loaded components, which are not firmly connected to the stove (for example, sealing). The stove is produced and
dispatched according to the valid drawing documentation and in undamaged state. It is packed and handed over as a partial unit. The
manufacturer doesn’t reimburse costs, for which the warranty doesn’t relate to, as well as cost related to package and transportation
of reclaimed products. The manufacturer guarantees safety and function in accordance with the instruction manual for the product
for its whole service life. The warranty is granted to only one customer. The warranty is related only to territory of the country where
the product was bought.
The warranty comes into force in the moment of taking-over of the completely filled warranty certificate. It is necessary to record in
the warranty certificate the precise date of selling! Warranty service is provided by the seller of your stove, until otherwise is agreed!
In case of a reclaim, present a copy of the warranty certificate and a document that confirms revision of the chimney.
Each announcement about defects has to be performed without delay after their discovery always by means of phone calling and in
written form.
In case of nonobservance of the above specified instructions, manufacturer’s warranty could be canceled.
Warranty doesn’t relate to:
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defects caused by non-professional installation of the stove;
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defects caused by wrong mounting and incorrect operation of the product, as well as defects caused by incorrect maintenance;
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defects caused by nonobservance of instructions specified in this manual;
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defects that occurred at transportation (transportation on a pallet in the vertical position);
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defects caused by insufficient storage;
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defects caused by extinguishment of fire in the furnace by a differ way than smooth residual burning (for example, by water);
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defects caused by using of insufficient devices at cleaning of the glass or at damaging the glass as a result of a mechanical
stroke; the glass usually resists temperature up to 750 °C;
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defects caused by a natural disaster or an inevitable accident;
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defects caused by using of insufficient fuel;
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voluntary waste of the entire stove or its parts;
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defects caused by insufficient selection of the stove (heating output);
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defects caused by overheating (by operation with the output above the nominal output);
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defects caused by a mismatched chimney, which has neither revision, nor sufficient draught;
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spare parts that aren’t approved by the manufacturer;
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any unauthorized modifications of the consumer.
This is valid for Czech Republic:
All information regarding warranty for the product, cancelling of the warranty and possibility of reclaiming are specified on web-site:
www.viadrus.cz
This is valid for foreign countries:
For all information regarding warranty for the product, cancelling of the warranty and possibility of reclaiming, please contact your
seller. Thank you.
The manufacturer reserves the right for changes performed within innovation of the product. The manufacturer isn’t responsible for
printing mistakes.
