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9. TROUBLESHOOTING
PROBLEM
SOLUTION
Machine does not operate
• Check the power cord and power source.
• Ensure that all parts have been assembled correctly.
Machine jams / clogs or stops
operating
• Ensure the food chute is clear and not blocked.
• Ensure that hard seeds have been removed before
juicing and are not stuck in the machine.
• Turn the machine off and switch to reverse for 3
seconds.
• Disassemble the upper section and clear any
remaining pulp.
Squeaking noise when juicing
• The squeaking sound is perfectly normal. Do not run
the juicer without any food.
Leaking from underneath the
bowl
• Be sure the silicone pad is tightly in place after
cleaning.
Strainer Damage
• Refer to the operating instructions for proper usage
and juicing tips. Remember not to overstuff food or
force food into the juicer.
Too much pulp coming out
• Cut food into smaller pieces, especially fi brous foods,
to avoid fi bers scraping around the Auger. Insert food
at a slower pace and allow all food pulp to eject the
unit before adding more.
Bowl is stuck and will not
detach from the base
• This is commonly caused by excess food in the bowl.
Press the reverse button for 3 to 5 seconds. Repeat
the process 2or 3 times. Then, push the bowl upward
while turning.
Food Chute / Lid is stuck
• Press the reverse button for 3 to 5 seconds. Repeat
the process 2 or 3 times. You can then press down on
top of the lid while turning.
Color stain on the bowl,
strainer, spinning brush
• Natural dye from food when juicing is perfectly nor-
mal. To reduce staining, rinse and clean immediately
after each use. Diluted vinegar or bleach can also be
used.
Water mark or scratch on the
Auger
• Molding marks during the manufacturing process.
These marks and lines on the squeezing screw are
perfectly normal.
Summary of Contents for LIFE JUICER
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