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The warranty does not apply (a) to faulty and improper installation, maintenance,
service, repair and/or alteration in any way that is not contemplated in the
documentation for the product or carried out with Vicon consent in writing, operation
adjustments covered in the operating manual for the product or normal maintenance, (b)
to cosmetic damages, (c) if the product is modified or tampered with, (d) if the product
is damaged by acts of God, misuse, abuse, negligence, accident, normal wear and
tear and deterioration, improper environmental conditions (including, but not limited
to, electrical surges, water damage, chemical exposure, an/or heat/cold exposure)
or lack of responsible care, (e) if the product has had the model or serial number
altered, defaced or removed, (f) to consumables (such as storage media or batteries)
(g) to products that have been purchased “as is” and Vicon the seller or the liquidator
expressly disclaim their warranty obligation pertaining to the product, (h) to any non-
Vicon hardware product or any software (irrespective of packaged or sold with Vicon
hardware product) and Vicon products purchased from an unauthorized distributor/
reseller, (i) to damage that occurs in shipment or (j) to damages by any other causes not
related to defective design, workmanship and/or materials.
The warranty for the products shall run from Vicon to End User customers only
(including product purchased through authorized partners and resellers). Vicon is not
obligated under any circumstances to honor warranties on product(s) purchases from
internet auction sites including eBay, uBid or from any other unauthorized resellers.
Except as explicitly provided herein, Vicon disclaims all other warranties, including the
implied warranties of fitness for a particular purpose and merchantability.
Software supplied either separately or in hardware is furnished on an “As Is” basis.
Vicon does not warrant that such software shall be error (bug) free. Software support
via telephone, if provided at no cost, may be discontinued at any time without notice at
Vicon’s sole discretion. Vicon reserves the right to make changes to its software in any of
its products at any time and without notice.
The Warranty and remedies provided above are exclusive and in lieu of all other
express or implied warranties including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose. Certain jurisdictions do not allow
the exclusion of implied warranties. If laws under such jurisdictions apply, then all
express and implied warranties are limited to the warranty period identified above.
Unless provided herein, any statements or representations made by any other person
or firm are void. Except as provided in this written warranty and to the extent permitted
by law, neither VIcon nor any affiliated shall be liable for any loss, (including loss of
data and information), inconvenience, or damage, including, but not limited to, direct,
special, incidental or consequential damages, resulting from the use or inability to use
the Vicon product, whether resulting from breach of warranty or any other legal theory.
Notwithstanding the foregoing, Vicon total liability for all claims under this warranty
shall not exceed the price paid for the product. These limitations on potential liabilities
have been an essential condition in setting the product.
