User Manual for ICHA Freezers
Victory
Rev. 09/21
Victory
22
LIMITED WARRANTY
TWO (2) YEAR PARTS & LABOR LIMITED WARRANTY
Victory® Refrigeration (Victory) warrants to the original purchaser
of Victory branded equipment, that such equipment is free from
defects in material and workmanship, under normal use, proper
maintenance and service as indicated by Victory’s installation and
operation instructions, for a period of two (2) years from the date of
installation, or twenty-seven (27) months from the date of shipment
from the manufacturer, whichever is earlier.
ADDITIONAL THREE (3) YEAR COMPRESSOR PART
LIMITED WARRANTY
In addition to the warranty set forth above Victory® Refrigeration
(Victory), warrants the hermetically/semi-hermetically sealed
compressor (part only) for an additional three (3) years beyond the
initial two (2) year warranty period; not to exceed sixty-three (63)
months from the date of shipment from Victory, provided upon
receipt of the compressor, manufacturer examination shows the
sealed compressor to be defective. This extended warranty does not
cover freight for the replacement compressor or freight for return
of the failed compressor. Also, this extended compressor-part only
warranty does NOT apply to any electrical controls, condenser,
evaporator, fan motors, overload switch, starting relay, capacitors,
wiring harness, labor charges, or supplies which are covered by the
standard warranty above.
*Units shipped after 03/01/2020. Previous warranty applies to units
shipped prior.
Exceptions:
•
Warranty does not apply for units installed in a Residential
application. Units are intended for Commercial use only.
Normal wear type parts, such as light bulbs/lamps, gaskets, fuses,
batteries, blast chiller/freeze probes, thermostator electronic
controller calibration and/ or adjustment, and any normal
maintenance items as outlined in the Owner’s Manual, adjustment
of door mechanisms or freight damage are not covered by this
warranty. For the purpose of this warranty, the original purchaser
shall be deemed to mean the individual or company for whom the
product was originally installed.
Proof of purchase must be supplied to Victory to validate the
warranty. This warranty is valid only if equipment is properly
installed, and started-up as outlined in the Owner’s Manual.
Units that utilize variable speed compressor technology can
experience nuisance tripping on Class A GFCI outlets which have
a trip limit of 4 mA to 6 mA. To avoid this issue in a location that
requires GFCI circuit protection, Victory recommends using a
HUBBELL Model Number GFRST83W 20A Heavy Duty Hospital Grade
Self-Test GFCI Receptacle.
Removal or alteration of the serial/ data plate from equipment shall
be deemed to release the Victory from all warranty obligations or
any other obligations, expressed or implied .The warranty does
not cover installation, start-up, normal maintenance, food loss, or
other consequential damage, and it excludes components that are
removable without tools. Our obligation under this warranty shall be
limited to repairing or r replacing, including labor, any part of such
product, which proves defective.
Victory reserves the right to examine any product claimed to be
defective. The labor warranty shall be for self-contained units only
rate time, for service performed during normal working hours. Any
service requested outside of a servicer’s normal working hours
will be covered under this warranty at the normal rate and any
additional overtime rate will be the responsibility of the equipment
purchaser. Victory shall not be responsible for any costs incurred
if the work is performed by other than Victory’s authorized service
personnel. Reimbursement claims for parts and/or labor service
costs must be made in writing. Model, cabinet serial number and
installation location must be shown on the claim. A receipted bill
from the servicing agency must accompany the claim, together with
full details of the service problems, diagnosis and work performed.
Victory reserves sole discretion whether further documentation on
a claim is to be submitted. Any part determined to be defective in
the product should be returned to the company within thirty (30)
days under the terms of this warranty and must be accompanied by
a record of the cabinet model, serial number, with a return material
authorization number (RMA#) issued by the Victory.
Special installation/applications, including remote locations, are
limited in coverage by this warranty. Any installation that requires
extra work, and/or travel, to gain access to the unit for service is the
sole responsibility of the equipment purchaser. Improper operation
resulting from factors, including but not limited to, improper or
negligent cleaning and maintenance, low voltage conditions,
inadequate wiring, outdoor use and accidental damage are not
manufacturing defects and are strictly the responsibility of the
purchaser.
Units must be in conditioned environments or warranty will be void.
Condenser coils must be cleaned at regular intervals. Failure to do so
can cause compressor malfunction and will void warranty. Although
cleaning requirements vary in accordance with the operation of
various products, Victory recommends a minimum monthly cleaning.
NOTE: NO CLAIMS CAN BE MADE AGAINST THESE WARRANTIES FOR
SPOILAGE OF PRODUCTS, LOSS OF SALES OR CONSEQUENTIAL
DAMAGES. THE FOREGOING WARRANTIES ARE EXPRESSLY
GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED,
OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
WHICH ARE HEREBY DISCLAIMED, AND ALL OTHER OBLIGATIONS
OR LIABILITIES ON OUR PART, AND WE NEITHER ASSUME, NOR
AUTHORIZE ANY OTHER PERSON TO ASSUME FOR US, ANY
OBLIGATION OR LIABILITY IN CONNECTION WITH THE SALE OF SAID
REFRIGERATION UNITS OR ANY PARTS THEREOF.
These warranties shall not be assignable and shall be honored only in
so far as the original purchaser.
These warranties do not apply outside the limits of the USA and
Canada, nor do they apply to any part that has been subject to
misuse, neglect, alteration, accident, or to any damage caused by
LIMITATION OF LIABILITY:
special or consequential damages, or losses of a commercial nature
arising out of malfunctioning equipment or its parts or components
thereof, as a result of defects in material or workmanship. In no
event shall Victory be liable for a sum in excess of the purchase price
of the item.
THE ORIGINAL OWNER’S SOLE AND EXCLUSIVE REMEDY AND
VICTORY’S SOLE AND EXCLUSIVE LIABILITY SHALL BE LIMITED
TO THE REPAIR OR REPLACEMENT OF PARTS OR COMPONENTS
CONTAINED IN THE EQUIPMENT IDENTIFIED ABOVE WHICH UNDER
NORMAL USE AND SERVICE MALFUNCTION AS A RESULT OF DEFECTS
IN MATERIALORWORKMANSHIP,SUBJECTTOTHEAPPLICABLE
PROVISIONS AND LIMITATIONS STATED ABOVE.
WARRANTY
(Continental USA & Canada Only)
10/2021
