TO OBTAIN SERVICE UNDER WARRANTY:
You must present proof of original purchase date.
Please provide an original dated proof of purchase (sales receipt / invoice)
in order to obtain service under warranty.
The information in this document is subject to change without notice, please contact Victory Range Hoods for updated details.
Five Year Parts Warranty:
For five years from the date of original purchase, Victory Range Hoods will provide free of
charge, non-consumable replacement parts or components that failed due to manufacturing
defects. Subject to the conditions and limitations set forth below, Victory Range Hoods will
replace any part of its products that prove defective by reason of improper workmanship
or materials. Replaced parts or products will be provided by Victory Range Hoods on an
exchange basis, and will be either new or refurbished to be functionally equivalent to new.
Who is Covered:
This warranty is extended to the original purchaser for products purchased for ordinary
home use.
This Warranty Will Be Voided When:
Product is damaged through negligence, improper installation, accident, abuse, misuse,
natural disaster, insufficient or excessive electrical supply, abnormal mechanical or
environmental conditions, or any unauthorized disassembly, repair, modification, or failure to
follow installation instructions. When product is used commercially or other than its intended
purpose. Damaged because of improper connection with equipment of other manufacturers.
Repaired or modified by anyone other than Victory Range Hoods. This limited warranty
also does not apply to any product on which the original identification information has been
altered, obliterated or removed, has not been handled or packaged correctly or has been
sold as second-hand.
What is Not Covered:
Consumable parts such as light bulbs, metal and charcoal filters. The natural wear of finish,
and wear due to improper maintenance, use of corrosive and abrasive cleaning products,
pads, and oven cleaner products. Chips, dents or cracks due to abuse, misuse, freight
damage, or improper installation. Damage of product caused by accident, fire, floods or
acts of God. The manufacturer and/or distributor/reseller is not liable for, and does not cover
under warranty, any loss of properties or any costs associated with removing, servicing,
installing, or determining the source of problems with this product.
This warranty is valid in Canada and the United States of America. It is non-transferable and
applies only to the original purchaser and does not extend to subsequent owners of this product.
Any applicable implied warranties, including the warranty of merchantability, are limited in
duration to a period of express warranty as provided herein beginning with the date of original
purchase and, no warranties, whether expressed or implied, shall apply to this product thereafter.
To obtain warranty service, you may contact Victory Range Hoods. Please confirm the terms
of Victory Range Hood’s policies prior to contacting us. Typically, you must include product
identification information, such as the model number/name with a detailed description of the
problem you are experiencing. You must also include proof of the date of original purchase as
evidence that the product is within the applicable warranty period, and that it is a genuine range
hood from Victory Range Hoods.
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