Troubleshooting
Page 14
1. If the range hood or halogen light does not operate
after installation:
• Check if the range hood has been plugged in, make
sure that all power has been turned back ON and all
electrical wiring are properly connected.
• Swap out light assembly to working ones to deter
-
mine whether it is caused by defective bulbs. See
Replacing the light bulbs
on Page 23.
2. The range hood vibrates when the blower is on:
•
The range hood might not have been secured prop-
erly on to the ceiling or wall. Your duct or roof or
wall cap is less than 8” in diameter.
3.
The blower or fan seems weak:
• Check that the duct sized used is at least 8”. Range
hood WILL NOT function efficiently with insuffi
-
cient duct size. For example: 9” duct over 8” hole
and loosely secured.
• Check if duct is clogged or if damper unit (half-cir
-
cular flapper) is not installed correctly or opening
properly. A tight mesh on a side wall cap unit might
also cause restriction to the air flow.
4.
The lights work but the blower is not spinning at all,
is stuck or is rattling.
• The blower might be jammed or scraping the bot
-
tom due to shipping damage. Please contact us im
-
mediately.
5.
The hood is not venting out properly:
• Make sure the distance between the stove top and
the bottom of the hood is within* 28” and 36” in
distance. *
Due to different ceiling height configura
-
tions, recommended height may not be applicable.
•
Reduce the number of elbows and length of duct
work. Check if all joints are properly connected,
sealed, and taped.
• Make sure the power is on high speed for heavy
cooking.
NOTE:
For all other inquiries, please contact your VICTORY local reseller.
