TROUBLESHOOTING GUIDE
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Can’t Power On
No Sound or
Weak Sound
Sound
Distortion
Bluetooth is
not working
Lamp is not
illuminated.
Power switch is in “OFF”
position.
Volume level of the paired
device is too low.
Volume level of the paired
device is too high.
The external Bluetooth
device is too far from the unit.
Bulb is loose.
Bulb is burnt out.
The external Bluetooth device
is not paired to the unit.
Increase the volume of
paired device.
Decrease the volume of
paired device.
Pair the external Bluetooth
device to the unit.
Bring the external Bluetooth
device closer to the unit.
Make sure lamp is cool, and
screw the bulb in tighter.
Make sure lamp is cool, and
replace the bulb with -
R39 Reflector Spotlight E17
120V/30W Standard Bulb
Switch the power switch to
“ON” position.
8
For questions, please contact Customer Service at 1-877-483-2497.
