videomed TAC500920K, Service Manual

Page 1: ...Service Manual Truelink 4 Video Management System ENGLISH en US...

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Page 3: ...the following sales units The manual is provided by VIDEOMED S r l in electronic PDF format on digital media Telephone 39 049 9819113 Fax 39 0434 030689 Document number 80028124 Language ID 030 Versio...

Page 4: ...link 4 4 80028124_030_A 773701 2021 04 29 VIDEOMED S r l declines any liability for improper use of the system and or for damage caused as a result of operations not covered by the technical documenta...

Page 5: ...ions and recommendations described in this manual must be complied with It is of particular importance to train the personnel in charge of the machine in regards to its use and for checking compliance...

Page 6: ...Truelink 4 6 80028124_030_A 773701 2021 04 29 This page is intentionally blank...

Page 7: ...ypes of analogue signal 19 5 2 1 1 CVBS Composite Video 19 5 2 1 2 YPrPb Component Video 19 5 2 1 3 S Video Separate Video 20 5 2 1 4 VGA and RGB Video Graphics Array 20 5 2 2 Types of digital signal...

Page 8: ...al Video Interface 57 6 13 2 2 HDMI High Definition Multimedia Interface 57 6 13 2 3 SDI Serial Digital Interface 57 6 13 3 Connect the monitors to Truelink 4 58 7 Internal external cabling 58 7 1 Con...

Page 9: ...s modifications and repairs are carried out exclusively by the VIDEOMED S r l assistance services only spare parts and accessories authorized by the Manufacturer are used no structural changes to the...

Page 10: ...l the information and warnings for correct installation in full safety are provided 2 3 Updates VIDEOMED S r l reserves the right to update the service manual at any time with modifications and or tra...

Page 11: ...onsult the instructions for use before using the equipment Conformity marking symbol of compliance with Regulation EU 2017 745 on Medical Devices Equipotential symbol for potential equalization Protec...

Page 12: ...he package is fragile and is therefore to be treated with care Indicates the right position to hold the product Keep the package away from rain Maximum number of identical packets that can be stacked...

Page 13: ...ixels Live preview Real time video preview of a signal source on the operating monitor OSD View on monitor DVI Digital graphic interface an interface for the transmission of video data DICOM Digital I...

Page 14: ...age to the structure or to the its components WARNING This product can expose you to chemicals including Lead and Di 2 ethylhexyl phthalate DEHP which are known to the State of California to cause can...

Page 15: ...y with regulatory requirements thanks to the use of components compliant with the Electromagnetic Compatibility Directive suitable connections and installation of filters where required The Truelink 4...

Page 16: ...and cleaning must be carried out annually to ensure the components remain in good working order and intact Use personal protective equipment for any maintenance and cleaning activities List of protect...

Page 17: ...nvironmental conditions The Truelink 4 Video Management System has been designed and built to safely operate in the following environmental conditions The environmental conditions relating to the stor...

Page 18: ...ED S r l 5 1 Standard cabling The standard cabling is provided with 5 2 Types of signal Signals can be analogue digital Image Type of cabling RG 6 CPR certified LSZH shielded coaxial cable Cca s1a d1...

Page 19: ...h Truelink 4 Best type of signal input for SD signal input 1 RCA connector Cinch 2 BNC connector 3 BNC adapter 4 RCA adapter 1 2 3 4 Name Component Video YPrPb YCbCr Resolution Image rate 1920 1080 60...

Page 20: ...Use with Truelink 4 Adapter available It can be used as a standard CVBS signal 1 2 x BNC connector 2 1 x DIN S Video connector female connector 2 2 1 Name VGA Video Graphics Array Resolution Image ra...

Page 21: ...SDI 1920 1080i 1280 720p 3G SDI 1920 1080p Signal type Digital Truelink 4 cable 1 RG 6 Coaxial Conversion Truelink 4 SD SDI PAL SECAM NTSC not natively supported by Truelink 4 In this case conversion...

Page 22: ...aximum resolution supported 1920 1080 All Truelink 4 DVI connectors are DVI I Dual Link connectors to maximize compatibility However only digital data is used to transfer and display video signals 1 D...

Page 23: ...les Given the high bandwidth required for communications and the quality of the signals involved the use of high quality cables and connectors is a mandatory requirement The quality of the cables used...

Page 24: ...plan order specifications is an overview of the installation diagram The diagram shows the connections between the Truelink 4 system its sources and destinations specifying their location and type Th...

Page 25: ...rom the cable end with a felt tip pen or an adhesive strip depending on the cable definition MAXIMUM LENGTH OF TWISTED PAIR CABLE The Installer Technician must ensure that the actual length of each ca...

Page 26: ...wires 2 Remove the additional aluminum wire protecting the internal wires up to the point where the outer sheath has been removed 3 Remove the aluminum shield to protect each pair of wires up to the p...

Page 27: ...Cabling 80028124_030_A 773701 2021 04 29 27 7 Position the end of the connector in such a way that it contains the plugs 8 Use a clamp to crimp the CAT 6 AWG 26 cables Step Image...

Page 28: ...ct torsions and twists as well as removing any crushed sections or damage occurred during the crimping stage Step Image 1 Proceed by stripping the end of the cable removing the outer sheath protecting...

Page 29: ...ram RADIO MIC RX MINI PC WORKSTATION EXT USB TX DP USB USB EXT USB 2 x RG58 ANTENNAS CABLES POWER CAT7 to theOR CAT7 internal USB A B 3X RG58 BNC BNC XLR USB 180EPoE 180EPoE EXT USB TX 3 5mm jack MIC...

Page 30: ...0 6 Videoconference Audio IN Main Conf OUT Stereo Audio Cable Jack 3 5 mm M M 0 6 Videoconference Audio OUT Main Conf IN HDMI cable 2 0 M M 0 5 Videoconference HDMI IN 1 Main HDMI Conference OUT 1 HD...

Page 31: ...output 1x patch CAT6 utp 5x patch CAT6 sftp 5x patch CAT6 sftp ON AIR plate RJ45 cable junction RJ 45 LED w o o 12V w b b 12V 4x patch RG 6 75Ohm Touchscreen control USB input TCM VISCA Control RoomC...

Page 32: ...Cabling to connect the modules 6 1 Hardware installation 6 1 1 Rack unit The dimension of the rack are length 800 mm width 600 mm and height 757 mm with a weight 64 kg 1 Holes for cable routing see c...

Page 33: ...773701 2021 04 29 33 Rack elements Image Junction box with three terminal blocks inside L N PE Principal switch when the switch is on I green light on operating voltage is turned on Medical transform...

Page 34: ...prepare the connection between the customer s power grid and the Truelink 4 NOTICE DEDICATED MAIN SAFETY SWITCH It have to be placed close to the rack To identify the correct power cord refer to the...

Page 35: ...installed in a well ventilated room 6 1 5 Aligning and leveling the rack The adjustable feet can be used to compensate for an uneven floor in order to stabilize the rack in a correct and level positi...

Page 36: ...ows to remove the stand 6 3 2 Preparing the installation of the touch screen Remove the cover before installing the touch screen Proceed as follows to remove the cover Step Image 1 Position touch scre...

Page 37: ...5 2 Position optional cover 5 on touch screen 1 3 Take 4 screws to fix the touch screen from the accessories for the VESA support arm 4 Insert 2 screws 2 in the designated openings in the cover in the...

Page 38: ...ds 2 Place 2 fixing screws 2 in projecting parts 10 and 11 of VESA adapter plate 7 and tighten them 3 Turn the remaining 2 screws through the two lower 4 openings in VESA adapter plate 7 and touch scr...

Page 39: ...or to the relevant DVI connection of the receiver 180 P which receives the signal from the Truelink 4 through the CAT 7 cable The transmission set consists of the following elements 180 P receiver DVI...

Page 40: ...n a soft surface 2 Undo the 2 screws 3 of the cover of monitor 4 and remove the cover itself 2 3 4 Step Image 1 Unscrew the 2 fixing screws 6 of cover 5 of the support of optional cover 7 and remove c...

Page 41: ...and push the monitor upwards 2 Position and then fix the 2 fixing screws 8 in the relevant housings 13 on the plate of VESA adapter 10 3 Insert and then tighten 2 more fixing screws 8 in the relevant...

Page 42: ...evice 1 to the DVI input of the touchscreen inside the cover 7 5 Insert connection cables 6 from the 180 P device to the respective connections on the monitor 6 Insert the 180 P device into cover 7 by...

Page 43: ...technical data NOTICE Fixing frame 2 must be leveled horizontally to the ceiling or vertically aligned with the wall 2 Slide metal housing 1 of Room Cam 8 onto fixing frame 2 3 Fix metal housing 1 of...

Page 44: ...ables cover with fixing screw RoomCam Connection kit 1 Identify the best place to install the camera according with few parameters better view not covered by pendants arms availability of space over t...

Page 45: ...r the power supply low voltage cable 4 Place the camera under the ceiling and fix it with the special screw included on the RoomCam connection kit through the hole 1 5 Connect the 180E PoE to the DVI...

Page 46: ...Components installation 46 80028124_030_A 773701 2021 04 29 6 Place the cables cover and screw it to the Special Counterplate using the long screw supplied with the kit Step Image...

Page 47: ...iling panel where On Air lamp will be installed 2 Make 3 holes aligned and approx 15 cm from the wall edge 3 Remove the upper interface plate by unscrewing the 2 side screws and slide in the hexagonal...

Page 48: ...r the ceiling with washers and nuts 5 Connect power to the cable connected to the Truelink 4 Main Unit on the On Air port following the diagram on the side Step Image ON AIR LAMP TL4 ON AIR ctrl port...

Page 49: ...1 Use the drilling template supplied to mark the size of the speaker hole on the ceiling The hole in the false ceiling must comply with the dimensions of sealing ring 1 of reinforcement frame 4 2 Cut...

Page 50: ...evice on the right side again and close it 9 Screw cable gland 4 and cover audio cable 6 with adhesive tape so that the cable is fixed by the cable clamp Audio cable 6 must have some clearance in rela...

Page 51: ...ponents installation 80028124_030_A 773701 2021 04 29 51 12 Tighten the 2 fixing screws 8 until speakers press against the ceiling or against the reinforcement frame 13 Position cover 9 Step Image 7 8...

Page 52: ...roceed as follows to install the receiver Step Image 1 Screw short bracket 1 on the left side and long bracket 3 on the right side of the receiver 2 with 3 self threading screws 6 The holes in the rec...

Page 53: ...nic circuit board on the base and make sure that the 3 holes for the fixing screws are in the right position coinciding with the supports on the base and that hole A is on the same side of the flat ar...

Page 54: ...of the TCM to create the right access for the cables 2 Side access TCM positioned on under a surface and the cable will come from the side e g if it will be placed under the shelf of a pendant Make a...

Page 55: ...ing with a RJ45 plug on both sides TC1 cable 2 Connect the TCM to the emergency button with a 2x1 mm cable without plugs TC2 as the TCM electronic circuit board and the button are fitted with special...

Page 56: ...he Trumpf Light Control TLC Proceed as follows to install the TLC Step Image 1 Check that the OPL interface converter is connected to the Truelink 4 main unit through the dedicated Lights CTRL port 2...

Page 57: ...oE adapter and connect it to the DVI IN connector on the main unit 3 Connect another twisted pair cable from the DVI OUT 3 connector located on the back of interface module 1 to the DVI DV 4 connector...

Page 58: ...e active speakers Proceed as follows to connect the speakers 1 Connect the speakers with a stereo cable with a 3 5 mm jack to the output of the stereo section on the audio unit 7 1 2 Connecting the pa...

Page 59: ...s to prevent interference and faulty transmissions Proceed as follows to adjust the frequencies Step Image 1 Slide down the door locking flaps 2 With the flaps lowered open the battery compartment doo...

Page 60: ...he Main unit The Main unit of the Truelink 4 Video Management System is positioned inside the Rack with upon request the two optional units called Conference and UHD or UHD Plus Refer to the image bel...

Page 61: ...system will prompt you to enter a username and password Contact VIDEOMED S r l to request your login details Proceed as follows to access the configuration system directly from the GUI user interface...

Page 62: ...ce signals previously installed and cabled by the Technician Proceed as follows to configure the SOURCES section 1 2 4 3 Pos Element Description 1 MAIN MENU List of configurable sections 2 SECONDARY M...

Page 63: ...list open the details of the source to be moved and assign the desired position by modifying the Position field value NOTICE It is not possible to connect several sources to the same port Each source...

Page 64: ...d to add modify or remove monitor signals previously installed and cabled by the technician Proceed as follows to configure the MONITORS section Step Image 1 Press to enable or disable the option It i...

Page 65: ...the technician 8 1 2 1 Options This subsection is used to activate the Use touchscreen as additional monitor option which allows you to use the touchscreen as an additional destination displaying it...

Page 66: ...stomize the configuration of the video registration for the Truelink 4 system 4 HARDWARE STREAMING Section where you can customize the streaming configuration of the Truelink 4 system 5 VIDEOCONFERENC...

Page 67: ...sts of three macro areas listed below The details of each section are reported in the following pages 3 1 2 Pos Element 1 GENERAL 2 GENERAL Touchless link connection to the Therapixel Fluid system 3 G...

Page 68: ...ent System is installed Proceed as follows to edit the field The Hospital Structure name field is used to customize the name of the hospital where the Truelink 4 Video Management System is installed P...

Page 69: ...le field is used to set the language employed to view the graphic interface of the Truelink 4 Video Management System Proceed as follows to edit the field Step Image 1 Select the desired language to v...

Page 70: ...ent System Proceed as follows to edit the field Step Image 1 Select to change the date and time This opens the configuration window 2 Activate the change and customize the date and time format for the...

Page 71: ...e configuration window 2 Press to enable disable the Pin Lock feature 3 With the Pin Lock feature enabled press the Pin editable field to change the pin to access the touch screen features 4 With the...

Page 72: ...1 04 29 5 With the Pin Lock feature enabled press to enable the monitor lock feature upon system startup 6 After editing the Pin Lock settings press to confirm the changes 7 Press the key at the top o...

Page 73: ...o edit the field Step Image 1 Select to edit the IP address the touchless system is associated with 2 Select to edit the Room ID of the specific touchless system 3 Tick off the Route to touchless moni...

Page 74: ...the system NOTICE The parameters for the live video transmitted from the sources to the monitors are not modified in any way Proceed as follows to edit the field Step Image 1 Press the editable Scale...

Page 75: ...the changes made Step Image Step Image 1 Press the Static Routes editable field This opens the configuration window 2 Select Target to indicate the desired transmission output This opens the window t...

Page 76: ...Mode field is used to enable disable the full screen feature of the input signals on the control touchscreen Proceed as follows to edit the field Step Image 1 Press to enable disable the full screen f...

Page 77: ...r exiting the mute mode 2 Change the Default volume level of the audio channels 3 Change the Boost volume level of the microphone ports 4 Press to enable the changes to the Audio automation section Th...

Page 78: ...sable the type of audio inputs Selecting the label next to the activation deactivation symbol it is possible to change it 4 Press to enable or disable the Talkback feature during a video conference Se...

Page 79: ...nable or disable the view of the recording status By enabling the feature the system informs the operator through dynamic indications about the registration status 3 Press to enable or disable the aut...

Page 80: ...ble disable the editing of videos already saved and to take snapshots of them Proceed as follows to edit the field 5 Press the key at the top of the menu bar to save the changes made Step Image Step I...

Page 81: ...ort destination This opens the configuration window 2 Enter the name of the new destination the type PACS USB LAN the server address ONLY if LAN has been selected 3 Tick off the Create folder if not e...

Page 82: ...Configuring Truelink 4 82 80028124_030_A 773701 2021 04 29 6 Press to confirm or to cancel the changes 7 Press the key at the top of the menu bar to save the changes made Step Image...

Page 83: ...ion Step Image 1 Press the Patient ID editable field This opens the configuration window 2 Select the patient fields that must be filled out 3 Press to enable or disable the Emergency Patient feature...

Page 84: ...eaming is an optional feature that can be activated with a license 2 a Select the Default internal path Do not change the login details unless they have been previously changed b Select the network pa...

Page 85: ...the configuration of the streamer s network parameters 5 Press the Open web interface editable field The streaming link window opens automatically on the browser 6 Press the Manage stream settings edi...

Page 86: ...it to enable its control Press to enable or disable the display of the proprietary UI the Video Conference module For maintenance only By default the UI is hidden 3 Press the Fullscreen editable field...

Page 87: ...701 2021 04 29 87 5 Press the editable field to select the maximum number of recent calls to be displayed 6 Press the Clear list field to delete the list of calls 7 Press the key at the top of the men...

Page 88: ...our contacts Proceed as follows to edit the section Step Image 1 Press to add a new contact This opens the configuration window 2 Enter the name of the new contact the IP address of the new contact 3...

Page 89: ...an optional feature that can be activated with a license 2 Press to add a new lamp model This opens the configuration window 3 Select the lamp type and the relative address also indicating the specifi...

Page 90: ...e the OR Tables feature OR Tables is an optional feature that can be activated with a license 2 Enter operating table name infrared code of the operating table operating table model 3 Press to enable...

Page 91: ...o the Truelink 4 Video Management System Proceed as follows to edit the field Step Image 1 Press to enable or disable the Remote Devices feature Remote Devices is an optional feature that can be activ...

Page 92: ...mote control of the Operamed TCP only if present Proceed as follows to edit the section Step Image 1 Press the editable Configure Connection setting field This opens the configuration window 2 Enter t...

Page 93: ...Configuring Truelink 4 80028124_030_A 773701 2021 04 29 93 6 Press to confirm or to cancel the changes 7 Press the key at the top of the menu bar to save the changes made Step Image...

Page 94: ...oceed as follows to edit the section Step Image 1 Select a previously saved configuration and apply it to the Truelink 4 Video Management System Every time you save a setting in the Sources Monitors o...

Page 95: ...as follows to edit the section Step Image 1 Press to add a new Backup file This opens the configuration window 2 Select whether to specify the name of the new backup Specify a label or leave the date...

Page 96: ...ssociated with a specific system You cannot use a license already associated with a system on a different system Step Image 1 Click the installed license name to view the details of the installed comp...

Page 97: ...cannot use a license already associated with a system on a different system Step Image 1 Insert a USB pen drive containing the new license to be installed 2 Press to install a new license This opens...

Page 98: ...1 6 Advanced menu The advanced menu is divided as follows The details of each section are reported in the following pages 1 RESET 2 IMPORT 3 EXPORT 4 CREATE CUSTOMER SERVICE PACKAGE 5 ABOUT 6 LOGOUT T...

Page 99: ...8124_030_A 773701 2021 04 29 99 8 1 6 1 Reset The Reset feature is used to upload again the last settings saved in the configuration system Proceed as follows to Reset Step Image 1 Press to upload the...

Page 100: ...Video Management System Proceed as follows to perform Imports Exports Step Image 1 Press to go to the export feature This opens the configuration window 2 Press to export the settings created The set...

Page 101: ...ered in the imported settings if you import settings in a different operating room 4 Press to choose the file to import This opens the resource management window 5 Press to export the settings created...

Page 102: ...end it to the service authorized of VIDEOMED S r l if various malfunctions or bugs have been found to have a complete diagnostic analysis of the settings carried out Proceed as follows to create and s...

Page 103: ...ure is used to access the general information menus of the Truelink 4 Video Management System Proceed as follows to go to the About feature 4 Press to download the package and send it to service cente...

Page 104: ...on SOFTWARE MODULES displays the modules installed in the Truelink 4 Video Management System By pressing each module you can view the various details such as version license and Manufacturer s site 4...

Page 105: ...ink 4 80028124_030_A 773701 2021 04 29 105 8 1 7 1 Logout The Logout feature lets the user disconnect from the Truelink 4 configuration system Proceed as follows to Logout Step Image 1 Press to log ou...

Page 106: ...ck PROKEYS MEDIGENIC all in one PC on rack PROKEYS MEDIGENIC all in one PC on rack PROKEYS MEDIGENIC presence size active IP GW SM enabled pending received provided pending n a VDM 8602 pag 1 6 Instal...

Page 107: ...yed on touchscreen Send the signal to each one of the monitors installed and check if a stable image is displayed for at least 1 minute repeat the same procedure with a 1920x1200 p60 source 2 Repeat t...

Page 108: ...ons until the mechanical limit 3 Memorize 3 preset positions and recall them CHECK LIST UHD Unit MECHANICAL STATUS AND INTERNAL COMPONENTS 1 Verify parts integrity cleaning status and closure systems...

Page 109: ...Annex I Installation report 80028124_030_A 773701 2021 04 29 109 VDM 8602 pag 4 6 Installation report rev 00 23 03 2020 CABLING PLAN...

Page 110: ...DVI 7 DVI 7 DVI 8 DVI 8 DVI 9 DVI 9 DVI 10 DVI 10 DVI 11 HDMI 1 DVI 12 HDMI 2 DVI 13 HDMI 3 DVI 14 HDMI 4 SDI 1 HDMI 5 SDI 2 CVBS 1 CTRL 1 CVBS 2 CTRL 2 HDMI 1 CTRL 3 HDMI 2 CTRL 4 HDMI 3 CTRL 5 HDMI...

Page 111: ...8124_030_A 773701 2021 04 29 111 ORIGINATED BY APPROVED BY VDM 8602 pag 6 6 Installation report rev 00 23 03 2020 ____ ____ _______ ____ ____ _______ Signature Signature FINAL APPROVAL ____ ____ _____...

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