Premium 2 Year Warranty
Videotel warrants our DVD players known as Series HD2600XD to be free from defect in material and workmanship.
Warranty shall be limited to a period of 2 years from invoice date. Warranty shall not cover products that are found to be
defective due to customers improper operation, accident, misuse, mishandling or damage occurring during transporta-
tion. All Series HD2600XD players that are sent in for repair or exchanged, must be properly packaged and insured for
current list price shown as indicated on line at www.videoteldigital.com
Should the HD2600XD series player be found to be defective within 90 days of the original invoice date, customer is
responsible for contacting Videotel or the approved Authorized Re-seller of which original purchase was made. Videotel
has the right to determine if the HD2600XD Series player is defective. If defective, Videotel will provide a replacement
unit.
If the HD2600XD Series player is found to be defective after 90 days of original purchase and before 2 years from the
original invoice date and Videotel has confirmed that all appropriate troubleshooting efforts have been exhausted,
Videotel will repair the unit at no charge and ship back to customer at customer’s expense. Customer is responsible for
any shipment fees for the return of the defective unit for repair.
If the HD2600XD Series player is found to be defective after 2 years from the original invoice date, customer has the op-
tion to purchase and “self” install a replacement loader. Customer is responsible for shipping costs.
Contact customer service for repairs at (800) 878-4056 or (619) 670-4412
Videotel, Inc. 681 Anita Street Suite #104 - Chula Vista, CA 91911
Troubleshooting
Question:
I have the HD2600XD in Title mode but its only playing a menu or looping a preview/behind the scenes
video.
Answer:
Each DVD is authored according to the studios unique specifications. No 2 DVDs are alike and each offers
distinct formatting and programming. The HD2600XD will auto start and auto loop the main title in 97% of all DVDs.
In the rare instance that the player does not auto start or auto loop, All or Manual mode will need to be used.
Question:
I have the HD2600XD in All mode but its playing the previews and behind the scenes videos first and then
the main feature.
Answer:
The HD2600XD uses unique algorithms to determine the main feature of each DVD. Unfortunately some
studios implemented steps to force playback of previews before the main title. If you wish to play all the videos on
the DVD but you want the main feature to play first please use Manual mode.
Question:
I am using Manual mode, how do I set auto repeat?
Answer:
Simply navigate the main menu to begin playback of the desired portion of the DVD (main title, behind the
scenes or alternate chapters). Once the video has begun playing we suggest waiting approximately 1 minute before
pressing the Repeat button
(21)
on the remote. The repeat button will cycle through 4 repeat options...
T - Title repeat (The main title of the DVD will play and loop)
All - Repeat All (all the video files on the DVD play and loop)
1 - Chapter repeat (The current chapter being played will loop)
Off - No repeat (The DVD will continue to play and function as the author intended. The movie may loop by
itself or it may return to the main menu.)
Question:
Can I control the HD2600XD using mechanical buttons or a motion sensor?
Answer:
Yes - by connecting our IPM control board you can trigger common remote functions with any standard dry
contact switch. Functions include: Rewind, Play / Pause, Fast Forward, Off / On, Chapter Back, Stop, Chapter Forward,
Repeat and Eject.
Question:
If there a way to update the firmware of the HD2600XD in the field?
Answer:
Yes - There is a USB port behind the back panel which is used for updating the players Firmware. Simply e-
mail us at sales@videoteldigital.com with your players serial number and firmware version number. If an update is
available we will e-mail you the update along with updating instructions.
