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Other menu options

• Language -

 Allows you to choose from 15 

different languages

• Screen Saver -

 This option will generate 

a screen saver (Videotel Logo) to move 

around the screen when no activity is de-

tected. Available options range from off to 

2 hours.

• Audio Output Mode -

 Choose between 

HDMI or RCA audio output (when using 

HDMI).

• Auto Detect HDMI -

 When set to off, you can 

set a resolution which will be used regard-

less of the HDMI “Handshake”.

• SD/USB Start -

 This only applies if you have 

and SD and USB card loaded at the same 

time. 

Video encoding tips

The  will play a majority of video 

and audio codecs. The only limitation is the 

bit rate of the file. The  is capable of 

playing up to 20Mbps (Blu-Ray DVD quality). 

Most customers are using video files well un-

der 20Mbps but if the  is not play-

ing properly, load the video on any computer 

(10)

(11)

and play it. Every video program should have an option for “Video Properties”. You can view the bit rate 

and determine if it is within range. If the video is out of range, it will need to be re-encoded using a num-

ber of free or low cost video converters. When re-encoding, try to choose h.264 for a video codec and a 

bit rate under 20Mbps.

Troubleshooting tips

When connecting the  to a TV or monitor you should see either your looping content or the 

Videotel “Splash Screen” 

(1)

.  If you get a black, blue or pixelated screen, remove the SD and USB. If you 

see the Videotel “Splash Screen” there is an issue with your content. If you still do not see an image, press 

the HDMI, AV or VGA button on the remote and switch to the type of connection you are using. Your TV’s 

HDMI input may not be compatible with the output setting of the . Simply press and release 

the HDMI button on the  remote several times to switch between the various options (720P 

- Default, 720P - Alternate, 1080P - Default, 1080p - Alternate, 1080P-24Hz, 1080i - Default and 1080i - Al-

ternate). 1080p Default or Alternate are the most common settings for newer TVs.

Limited 2 Year Warranty

 

Videotel Digital warrants the  to be free from defect in material and workmanship. Warranty 

shall be limited to a period of 2 years from invoice date. Warranty shall not cover products that are found 

to be defective due to customers improper operation, accident, misuse, mishandling or damage occur-

ring during transportation.

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