Settings - About
The About option
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will list the model #, Android version, Firmware Version, Kernal
version and Batch Number. The most important item is the Firmware Version
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you
can find the most up to date firmware version on our web site. If you are running an
older version we can send you an SD card firmware update.
Home and Video, Photo, Audio and File options
The VP71XD is capable of separating and listing video
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, photo and audio files.
You can access a list of files on the loaded SD and/or USB drive by either pressing
the buttons on the top of the remote or by accessing them on the Home screen
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.
Video will display all video files, audio will display all audio file and photo will display
all photo files. If you wish to view all files loaded, then use the File button on the top
of the remote.
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Video encoding tips
The VP71XD will play a majority of video and
audio codecs. The only limitation is the bit rate
of the file. The VP71XD is capable of playing
up to 100mbps. As a comparison a standard
DVD plays at 8mbps and a Blu-Ray DVD plays
at roughly 20mbps. Most customers are us-
ing video files well under 100mbps but if the
VP71XD is not playing properly, load the video
on any computer and play it. Every video pro-
gram should have an option for “Video Proper-
ties”. You can view the bit rate and determine if
it is within range. If the video is out of range, it
Trouble Shooting
• No image on TV -
Start by determining if you are having a video file issue or an issue with the output by removing the SD and USB. If you
still do not have a picture, unplug the power to the VP71XD and make sure you only have 1 video output connected (either HDMI, Com-
posite or VGA). Follow this output cable to your TV and verify which input its connected to (some TVs have multiple inputs... Example:
HDMI1, HDMI 2 and HDMI 3). Make sure your TV is set on the correct input. Next plug the VP71XD back in. If you still do not have an im-
age after 10 seconds then press the corresponding video output button on your remote (HDMI / VGA / AV).
• Interactive option not working -
Make sure the VP71XD is set to “Interactive” mode (either instant or delayed). Next verify that you only
have 1 RAM loaded (SD or USB...not both). Make sure your video files are labeled as shown on page 2
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. If the video file does not have
an extension ( .mov .mp4 .avi ...etc) and/or does not have 000 001 002 before the extension the interactive portion will not trigger.
• Video is pausing or pixilated -
Make sure the bit rate is under 100mbps. Make sure the audio codec is 16bits or less. Check to make sure
the frame rate is not 23.97. If any of these conditions apply the video may not play back properly and will need to be converted.
• Video scheduler is not playing videos at the set times -
Make sure the play list is a text file and is called playlist.txt also make sure the
play list is on the same SD or USB that contains the videos you wish to play. Review the text file
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and make sure the video
file names match what is entered exactly (the video file names ARE case sensitive). Make sure the date and time are set correctly. If you
need additional help, please take screen shots/photos of the play list and SD/USB files names and email them to sales@videoteldigital.
com and we will be happy to assist.
Common Questions
Question: When the player powers on will it instantly begin playing video or do I need to do something with the remote?
Answer: Once power is applied the loaded content will begin to play within 25 seconds.
Question: Can I use the VP71XD as an audio player?
Answer: Yes, the auto on, auto loop feature works the same for video, audio and photo files.
Question: Can the scheduler be used with the interactive functions?
Answer: No, only 1 mode can be used at a time.
Question: How long of a video can I play?
Answer: There is no time limit. FAT formatted SD and USBs have a data transfer limit of 4Gb. If you reformat your SD or USB as ExFAT
you can transfer any size files as long as its below the card max size (32Gb, 64Gb, etc..)
Limited 2 Year Warranty
Videotel, Inc. warrants the VP71XD against defects in materials and workmanship under normal use for a period of two (2) years from the
date of purchase. If Videotel, Inc. determines that the Videotel, Inc. Product is defective, Videotel, Inc. will, at its option, either repair the unit
or replace the unit with a new or rebuilt Videotel, Inc. product or an equivalent model of the Videotel, Inc. product, at no charge to the cus-
tomer. The foregoing sets forth Videotel, Inc.’s sole obligation and your exclusive remedy in the event of any breach of this limited warranty.
will need to be re-encoded. The example to the right shows how to limit the maximum bit rate
