025/04
026/04
Trouble
Shooting
Problem
Possible Cause
Solution
No LED light
No input power.
Check the power cable
Check if the green LED light on the power
supply is illuminated
No signal
No signal transmitted/different source
selected.
No source cable is properly connected.
Source equipment is not setup correctly.
Check correct source is selected
Check cable connection between TV and
source equipment
Check the external equipment is on and set to
display video on the required output port
No remote control
response
New batteries required.*
Replace the batteries
The waterproof remote comes with power LED
No sound
Mute is on.
Volume is set too low.
No speaker is connected.
Press the mute button
Press the Vol + button
Check connection between TV and speaker
No sound for PC input The audio cable is not connected correctly.
Check the cable is connected between the PC
line out and the TV’s line in connection
RS232 does not work
Transmission protocol is incorrect.
If a non-standard RS232 cable is used, the
connector pin-out could be incorrect.
Check the transmission protocol
Check the DB9 male pin-out
*See ‘Tuner User Guide’ for INDEX references and full tuner setup instructions.
!
If you are still experiencing difficulties operating your television after
following the troubleshooting guide, please contact us:
Email: sales@videotree.com
Telephone: 01932 267 797
*Extra cabled outputs available at an additional cost.
**Optional internal heater available for operating temperatures below
-5°C.
The above technical information is subject to change. Please contact
Videotree for more details.
Technical
Specifications
General Information
Temperature:
Operating
Storage
-5 to 50°C **
-20 to 60°C
Humidity:
Operating
Storage
10 to 90% RH (non-condensing)
10 to 90% RH (non-condensing)
Installation
On-wall installation.
Indoor or outdoor use.
OSD Language
English/French/German/Spanish/
Italian/R 16 languages
Available Sizes
32“ / 42” / 46” / 55” / 65” / 98”
IP66 Protection
Rating
First 6: Protected from dust ingress
Second 6: Protected from water jets
Depth:
Slimmest: 45mm
Up to 75mm (including Frame)
VESA Sizes
Compatible Mounting Options
Cooling System
Unique Fanless Cooling System
Screen
Sizes
32“ / 42” / 46” / 55” / 65” / 98”
Contrast Ratio
5000:1
Aspect Ratio
16:9
Driver Element
a-Si TFT active matrix
Colour Depth
10 Bit
Number of Pixels Full: 1920 x 1080
Brightness
32”: 1200 NIT
42” / 55” / 65”: 800 NIT
46”: 1600 NIT
98”: 600 NIT
Wide Viewing
Angles
Up/Down 88° / 88°
Left/Right 88° / 88°
Panel Coating
Double-sided, anti-reflective
toughened glass.
Optional Extras
Toughened, anti-reflective, anti-
infra-red UV glass
High Colour Saturation
USB
Supports photo, music and video files
Firmware Upgrades
Controls & Feeds
2 CABLED OUTPUTS AVAILABLE*
Choose 2 from the list below:
-
Hospitality port
-
IPTV connectivity
-
External source selection on TV
-
HDMI inputs
-
SCART CVBS / RGB
-
PC input with audio
-
YPbPr input (mini jack)
-
Terrestrial tuner (DVB-T / T2)
-
Satellite tuner (DVB-S / S2)
Plus the following as standard:
-
Reverse infra-red port
-
Full RS232 control
-
Audio Output
Audio Out
Digital Audio SPDIF Coax
Line level audio out (included)
Speaker Audio Out 2 x 8W @ 8 Ω THD <10%
Noise reduction 3D
Dolby Licensed
Power
220V / 240V AC requirement
Low Power Standby Mode (<0.5 Watt)
12V / 24V Trigger Out (optional extra)
Movie
.avi (DivX, Xvid, MPEG-4)
.mp4
.mpg MPEG-1, MPEG-2
.ts
.dat MPEG-1
.dat
.mov .mkv H.264
.rmbv .rm
Audio
.mp3 / .wma / .m4a / .aac
Photo
.jpg / .jpeg / .bmp / .png
Dolby® and the Dolby® logo are registered trademarks of Dolby
Laboratories.
DVB is a registered trademark of the DVB Project. HDMI®, the HDMI®
Logo and High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI®.
