027/04
Disposal, Servicing
& Storage
Waste Disposal of Electrical & Electronic Products (WEEE)
One of the provisions of the European Directive 2012/19/EU is that anything electrical or
electronic should not be treated as domestic waste and simply thrown away. To remind you
of this Directive all affected products are now being marked with a crossed-out wheelie bin
symbol, as depicted below.
To comply with this directive, Videotree are offering customers to return their old televisions to
us for correct disposal.
Return your television to:
Videotree Ltd,
Unit 1, Ember Centre
Hersham Trading Estate
Lyon Road
Walton on Thames
KT12 3PU
Once received, we will then send your television for components recovery and recycling to help
to conserve the world’s resources and minimize any adverse effects on the environment.
More information can be found online here:
www.legislation.gov.uk
EXPECTED SERVICE LIFE
Your Videotree television is guaranteed for 2 years, but should last for around 10-15 years. We
recommend that you regularly check and replace the batteries within the remote controls.
EXPECTED STORAGE LIFE
The television unit has no fixed shelf/storage life. Storage life depends on the storage
environment (see details of storage temperature and humidity on page 27). Remote control
batteries should last for 3 years if unopened and stored in a dark, cool place.
All Videotree televisions come with a 2 year manufacturer warranty as standard. The warranty
covers manufacturer defects and mechanical faults for 2 years from the date of purchase.
We recommend that you register your television for warranty by visiting our website:
www.videotree.com
Please note your television’s serial number and date of purchase below for future reference:
Serial Number: .......................................................................
Date of purchase: ...................../...................../......................
PLEASE NOTE:
The warranty does NOT cover:
•
Parts or accessories (leads/back-boxes/remote controls etc)
•
Damage through personal fault or poor installation (if the television has been dropped/
knocked/scratched etc)
•
Damage occurred through water or dust ingress due to poor or incorrect installation
•
Damage occurred through foreign objects being placed inside the television unit
The warranty is void if:
•
The television unit has been opened or tampered with
•
The rear of the television has been exposed to water before or during installation
•
The television has been incorrectly installed by an unqualified installer
Videotree will not be held responsible for any damage caused to the television, installation area
or third party equipment if the instructions provided in this installation guide are not properly
adhered to.
Should you have any questions, please contact us:
Email:
sales@videotree.com
Telephone:
01932 267 797
Warranty
& Cover
