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For more information, visit us at videotron.com/terminal-support

13

VIDEOTRON’S STANDARD WARRANTY

Benefit from a free, three-year (3) standard warranty on your Terminal.

1

 In the event of 

breakage resulting from normal use of the original Terminal, the standard warranty entitles 
you to a free replacement Terminal of equal or superior quality.

2

This warranty automatically begins on the activation date of the new Terminal and offers the 
following advantages:

•  Automatic replacement of a defective device with a new device within a three-year (3) 

period

2

•  No waiting: One of our technicians will replace the defective Terminal free of charge

GET TOTAL PEACE OF MIND WITH VIDEOTRON’S MAINTENANCE PLAN

2

Videotron gives you the opportunity to improve and extend your Terminal’s standard warranty 
for an extra two (2) years. You can subscribe to the Maintenance Plan within 30 days of your 
service activation date.

As such, the Terminal you purchased, as well as the remote control, will be covered for a period of 

five (5) years

 after the service activation date. If your Terminal or remote control is defective, the 

warranty under the Maintenance Plan entitles you to exchange it for a new piece of equipment.

3

GET PEACE OF MIND

MAINTENANCE PLAN

 

One-Time 

Monthly Payments 

 

Payment 

(for 36 months)

HD Terminal

1

 

$49.99

5

 

 $1.99

5

HD PVR

1

 

$99.99

5

 

 $3.99

5

illico X8 

$99.99

5

 

 $3.99

5

 

1. Cisco 4642 or Samsung 6340 HD terminal, or Cisco 8642 or Samsung 8340 HD PVR. 2. This applies to customers who have purchased a new 

device. A defective terminal will be replaced with a refurbished terminal, or a new terminal where available, of equal or superior quality. 3. This 

warranty is non-transferable except in special cases. The Maintenance Plan is not offered with the purchase of a refurbished terminal. 4. The 

replacement terminal or remote control will be of equal or superior quality to that which was defective. 5. Taxes extra.

Summary of Contents for ILLICO X8

Page 1: ...TNV GDB TERMINAUX 46614 1609 user GUIDE HD TERMINAL MULTI ROOM HD PVR ILLICO X8...

Page 2: ...tenance Plan 13 Frequently Asked Questions 14 Customer Service and Technical Support 16 Security 17 Signal Theft 19 Notes 20 GIVE YOUR OLD TERMINAL THE SECOND CHANCE IT DESERVES RECYCLE IT Recycle out...

Page 3: ...e advantage of high tech features that make your life easier There s one menu for everything a streamlined and user friendly Program Guide smart Video on Demand service and a search tool that quickly...

Page 4: ...ay take up to 10 minutes If activation fails dial 514 380 7834 or 1 866 380 2134 Monday to Friday 7 30 a m to 10 p m Saturday and Sunday 8 a m to 8 p m 3 Complete the Quick Start Wizard that automatic...

Page 5: ...ponent video output 9 USB port currently unavailable 3 RCA audio video output 10 eSATA port only available on HD PVR 4 Coaxial audio video output 11 Firewire port currently unavailable 5 Digital coaxi...

Page 6: ...audio video output 10 USB port currently unavailable 4 RCA audio output 11 eSATA port only available on the HD PVR 5 Digital coax audio output 12 Firewire port currently unavailable 6 Optical audio o...

Page 7: ...currently unavailable 7 Infrared port currently unavailable 2 Ethernet port currently unavailable 8 HDMI audio video output 3 Coaxial audio video input 9 HDMI audio video output 4 RCA video output 10...

Page 8: ...the corresponding Audio Video input input 1 2 3 or component 1 2 3 to display content on screen 4 Complete the Quick Start Wizard that automatically appears when your Terminal is turned on for the fir...

Page 9: ...ed programs PVR Skip forward PVR IOD Fast forward PVR IOD Pause PVR IOD Record PVR Enter a channel or PIN number Screen format Widgets Add remove a favourite channel Add remove content from My Selecti...

Page 10: ...ase both buttons 3 Press the button once The red light will turn on 4 Point the remote at the TV Refer to the table below and enter the number that corresponds to the brand of your TV set i e 2 for LG...

Page 11: ...for a sound system code 5 Point the remote control at the TV or the sound system Repeatedly press and release the CH button until the device turns itself off 6 When the device is off press the button...

Page 12: ...It is important to choose a 1080i or 720p resolution depending on the viewing mode of your HD TV If you do not have an HD TV you can choose a 480i or 480p resolution HD channels are available after c...

Page 13: ...ntenance Plan within 30 days of your service activation date As such the Terminal you purchased as well as the remote control will be covered for a period of five 5 years after the service activation...

Page 14: ...control and now the sound isn t working What should I do You may have activated the Terminal s Mute function while programming the remote control by pressing OK SELECT and MUTE If this is the case pr...

Page 15: ...hat your TV is not compatible with the Terminal s HDMI port Instead proceed with the alternative connection by using a component cable Seeing as the Terminal does not come with a component cable pleas...

Page 16: ...m and Sundays from 9 a m to 8 p m Montr al 514 281 1711 Quebec City 418 847 4410 Saguenay 418 545 1114 Outaouais 819 771 7715 Elsewhere in Qu bec 1 888 433 6876 TECHNICAL SUPPORT For problems of a tec...

Page 17: ...nd clean it with a damp cloth Do not use a liquid or aerosol cleaner or a magnetic static cleaning device OBJECT AND LIQUID ENTRY Do not expose the unit to moisture or spill liquid on or near it Do no...

Page 18: ...to a qualified Videotron technician Contact your cable service provider for instructions Service should be referred to a Videotron technician when any of the following occurs There is damage to the po...

Page 19: ...reconnected to the network In certain circumstances the terminal will be deactivated In some cases legal proceedings may be initiated for signal theft SIGNAL THEFT IS ILLEGAL Theft is theft Stealing...

Page 20: ..._________________________________________________________________________________________ ____________________________________________________________________________________________ _________________...

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