102
910
FAQ
1.
This system can run in windows 98 or not?
Please install DIRECTX 7.0 or higher manually if you want to run this system in
windows 98 environment.
2. System can not detect hard disk.
First check whether the hard disk is broken.
Then check jumper, IDE data cable and power cord. Please make sure they are
appropriately connected.
When only one hard disk is connected to an IDE interface, this hard disk has to be
jumped to master disc.
3.
I can not use schedule recording function.
Please note the recording time unit takes one day as a working unit. E.g.: from 0
o’clock to 24 o’clock.
4. Recording light is flashing during the whole recording procedure.
Check the external video input signal. Such phenomena usually happen when the
inputting signal is not standard.
Sometimes reading speed of HD is too slow, this phenomenon occurs. In this
situation, you need to change hard disk.
5. My DVR is very hot, is there any problem?
DVR running procedures will generate a considerable hot. It is a normal
phenomenon.
Please note DVR installation environment should be dry and clean. Keep ventilation
openings smooth. Otherwise it will reduce system stability and lifelong
6. I can not see video signal on one channel while the other channels are ok
Check the video cable connection. You can connect camera video cable directly to
monitor to test. If there is still no signal, there may be a problem with camera or
video cable. If there is a video signal please contact your local suppliers for help.
7.I can not use my remote controller.
Check ACT light on the front panel is on or not.
z
ATC light is on:
You need to change you remote controller battery.
z
Act light is off:
Please move remote controller directly to the DVR, and then press address button.
System pops up address input dialogue box. Please input you remote address
(default value is 008). When act light is on, you can use it now
8.I can not control PTZ or dome
Check connection is right or not
Check system setup. Please refer to 5.3.8 pan-tilt setup.
Protocol should conform to dome (PTZ) setup.
Protocol is matched or not. You can contact you local supplier for more information
9. I can not login via web
There are two conditions:
z
Network
connection
failure
Check your DVR and PC connection is right or nor. Please check DVR IP, network
cable or use order ping to check.
