Call Recorder PRI manual © 2009-2014 Vidicode®
79
12
Acknowledgements
12.1
Privacy
When recording telephone conversations the Privacy of your
conversation partner must be considered.
In some countries there is an obligation to notify your conversation
partner of the recording. Check your national legal obligations on this
and other issues concerning the use of the Call Recorder.
In the United States, the Federal government requires that only one
person involved in a conversation must know the call is being recorded.
However, each state has its own legislation. The vast majority of states
have laws complying with the Federal “one party” requirement. A few
states, such as Florida and others, do require both parties to be aware
the call is being recorded.
The Call Recorder ISDN can comply both with the one party or two party
requirements. One party simply means the person with the Call Recorder
knows the call is being recorded. Compliance is made with two party
requirements by sounding a notification tone during the call.
12.2
Guarantee
Your Call Recorder has a 12-month factory guarantee. The guarantee is
effective for normal use only. We would like to emphasize that the
guarantee is not valid under exceptional environmental conditions, such
as extreme temperatures or humidity levels, nor in the unlikely event of
a lightning strike. The guarantee is not valid if the machine has not been
handled properly, for example when it has been dropped, or bumped
into. In order to qualify for guarantee, you should contact your supplier,
and show the receipt. If your supplier cannot help you, you should
contact the manufacturer. The manufacturer reserves the right to
determine the final date of the guarantee period on the basis of the
date of production. Costs of transport to and from the supplier or the
manufacturer are for the buyer’s account. Guarantee is for parts only
and does not cover any costs resulting from the breakdown of the Call
Recorder.
The Call Recorder has various extra features that have not been
described in this manual. Additional information about this is given in a
technical information bulletin. Subjects discussed in this technical
documentation are further configuration options, remote configuring,
and how to update the firmware in the Call Recorder. The further
configuration options concern all aspects of operation. In our experience
most people are interested in configurations related to user’s access.