Call Recorder VoIP Manual EN © 2015 Vidicode®
4
1
Introduction
The Call Recorder VoIP is a software and hardware combination for the
recording of telephone calls that are transported over an IP network.
The supplied hardware unit copies the digital data, coming from
external IP telephone calls, to the PC. The software interprets the data,
and stores it as playable audio files on the hard disk, together with the
date, time and call number information (meta data).
Every gigabyte of free disk space allows you to record up to 180 hours of
conversation on your hard disk.
The Call Recorder VoIP hardware unit (CR-VoIP unit) is USB powered.
Without power it is not possible to record from an external IP phone.
Recording an IP Softphone does not need the CR-VoIP unit to be
connected during recording, but it is still needed during the installation
of the software.
The program stores recordings in a versatile database, called the archive.
This archive is displayed on your computer screen as a list of recordings.
In the list the recorded meta data, like date and time of the recording,
is stored with the actual recording and can be viewed in the archive.
Pre-defined queries for time intervals are readily available. It is possible
to search on telephone number. Custom queries can be made and saved.
The database has its own Windows style Recycle-bin. Recordings are
stored as wave files in subdirectories (year\month\day\hour) of the
archive directory.
NOTE
NOTE
NOTE
NOTE 1:
1:
1:
1:
The CR-VoIP unit needs to be powered through USB, otherwise the
software can not record calls from an external LAN cable.
NOTE
NOTE
NOTE
NOTE 2:
2:
2:
2:
The CR-VoIP software stores all recordings on your PC. During recording
it is necessary that the PC is on and the software is running.