Call Recorder PRI manual © 2009-2019 Vidicode®
87
12
Acknowledgements
12.1
Privacy
When recording telephone conversations the Privacy of your conversation partner
must be considered.
In some countries there is an obligation to notify your conversation partner of the
recording. Check your national legal obligations on this and other issues concerning
the use of the Call Recorder.
In the United States, the Federal government requires that only one person
involved in a conversation must know the call is being recorded. However, each
state has its own legislation. The vast majority of states have laws complying with
the Federal “one party” requirement. A few states, such as Florida and others, do
require both parties to be aware the call is being recorded.
The Call Recorder ISDN can comply both with the one party or two party
requirements. One party simply means the person with the Call Recorder knows
the call is being recorded. Compliance is made with two party requirements by
sounding a notification tone during the call.
12.2
Guarantee
Your Call Recorder has a 12-month factory guarantee. The guarantee is effective for
normal use only. We would like to emphasize that the guarantee is not valid under
exceptional environmental conditions, such as extreme temperatures or humidity
levels, nor in the unlikely event of a lightning strike. The guarantee is not valid if the
machine has not been handled properly, for example when it has been dropped, or
bumped into. In order to qualify for guarantee, you should contact your supplier,
and show the receipt. If your supplier cannot help you, you should contact the
manufacturer. The manufacturer reserves the right to determine the final date of
the guarantee period on the basis of the date of production. Costs of transport to
and from the supplier or the manufacturer are for the buyer’s account. Guarantee
is for parts only and does not cover any costs resulting from the breakdown of the
Call Recorder.
The Call Recorder has various extra features that have not been described in this
manual. Additional information about this is given in a technical information
bulletin. Subjects discussed in this technical documentation are further
configuration options, remote configuring, and how to update the firmware in the
Call Recorder. The further configuration options concern all aspects of operation. In
our experience most people are interested in configurations related to user’s
access.
