Viessmann Vitotrol 300-E, Operating Instructions Manual

Page 1: ...Operating instructions for the system user VIESMANN Vitotrol 300 E Wireless remote control for up to 4 heating circuits VITOTROL 300 E 5839615 GB 11 2019 Please keep safe ...

Page 2: ... those lacking in experience and knowledge provided such individuals are being supervised or have been instructed in the safe use of this appliance and any risks arising from it Danger Wireless signals can interfere with electronic medical devices particularly pacemakers hearing aids and defibrillators If any such equipment is fitted users should avoid being in the immediate vicinity of operationa...

Page 3: ...the wireless components Never touch the power supply unit power cable with wet hands Danger Damaged equipment poses a safety hazard Check the appliance for external damage Never start up a damaged appliance Auxiliary components and individual parts For replacement use only spare parts supplied or approved by Viessmann Danger Connecting unsuitable power sup ply units power cables poses a fire risk ...

Page 4: ...g the wireless connection to the remote control 19 Connecting the power supply 19 Assigning the remote control to the heating circuits 19 6 Using the remote control 20 7 Central heating Adjusting the room temperature 23 Changing the room temperature for the current temperature level 23 Changing the room temperature for further temperature levels 23 Setting the time program for central heating 23 P...

Page 5: ...33 No connection to the boiler 33 Internet connection is interrupted 34 The connection to the Viessmann server is interrupted 34 Software update has failed 35 Standby mode is displayed 35 No heating circuits assigned to this Vitotrol 300 E is shown 35 Faults on the heat generator 35 Cause of fault could not be found 35 Restarting the Vitotrol 300 E 36 Power supply via plug in power supply unit 36 ...

Page 6: ...6 Final decommissioning and disposal of the heating system 41 15 Certification 42 16 Keyword index 43 Index Index cont 5839615 ...

Page 7: ...the heat generator Commissioning has been carried out The remote control s full range of functions is only available if the software is up to date To enable software updates the heat generator has to be connected to the internet via a WiFi router The download always takes place via the Viessmann server Automatic software updates only occur if a perma nent internet connection is provided via the he...

Page 8: ...t or In conjunction with a tool Clean the sur face Dispose of component correctly Dispose of component at a suitable collec tion point Do not dispose of component in domestic waste Terminology To provide you with a better understanding of the func tions of your remote control some terminology is explained This information can be found in chapter Terminology in the Appendix Contractor Activities th...

Page 9: ... Note The device is intended exclusively for domestic or semi domestic use i e even users who have not had any instruction are able to operate the device safely Product information The Vitotrol 300 E is a wireless remote control for Viessmann heat generators and is connected to the control unit of the heat generator via low power radio Up to 4 heating circuits can be controlled with the Vitotrol 3...

Page 10: ...be made at the control unit of the heat generator Heat generator operating instructions If you are going away set the Holiday program See page 24 During the period that you are away the room tem perature will be reduced and DHW heating switched off Saving energy on DHW heating At night or during regular absences heat the DHW to a lower temperature To do so adjust the settings in the time program f...

Page 11: ...he morning than in the day time Set the time program for the DHW circulation pump so that at times when hot water is used frequently DHW is available immediately from the taps These settings can only be made at the control unit of the heat generator Heat generator operating instructions If you need your hot water at a higher temperature for a short while select Once only DHW heating outside the ti...

Page 12: ... start the Vitotrol 300 E See page 19 Press the following buttons 1 Operating button C See Fig 8 page 20 2 to select Device info 3 to select SHOW 4 to call up the signal strength for WiFi Status or Low Power Radio Status Note To ensure a stable wireless connection we recom mend a signal strength of at least 75 dBm See the following table Meaning of display Display Value in dBm Reception quality 0 ...

Page 13: ...fective wall thickness changes and so does the extent to which the electromagnetic waves are damped Flat unfavourable angle of penetration B A C Fig 1 A Vitotrol 300 E B Heat generator C Wall Ideal angle of penetration C B A Fig 2 A Vitotrol 300 E B Heat generator C Wall Preparing for installation Installation location cont 5839615 Installation ...

Page 14: ...ly via plug in power supply unit Contractor System user 15 Power supply via plug in power supply unit for flush mounting Contractor 16 4 Insert the Vitotrol 300 E in the mounting base Contractor System user 18 Commissioning 5 Commission the remote control Contractor System user 19 Installation sequence Overview of the installation and commissioning process 5839615 Installation ...

Page 15: ...ox Power supply via plug in power supply unit The socket for the plug in power supply unit must be near the device and freely accessible On site fuse protection for the socket Max 16 A US CA Max 20 A Installation sequence Fitting the mounting base 5839615 Installation ...

Page 16: ...i ous injury from electrical current and result in appliance damage Connect the power supply and implement all safety measures e g RCD circuit in accord ance with the following regulations IEC 60364 4 41 VDE regulations TAR medium voltage VDE AR N 4110 Danger Incorrect core assignment can lead to serious injury from electrical current and result in appli ance damage Never interchange cores L and N...

Page 17: ...ignment can damage the Vitotrol 300 E Never interchange the red and black cores Colour coding to IEC 60757 BN Brown L BK Black BU Blue N GNYE Green yellow PE RD Red Installation sequence Power supply via plug in power supply unit for cont 5839615 Installation ...

Page 18: ...18 Fig 7 Installation sequence Inserting the Vitotrol 300 E in the mounting base 5839615 Installation ...

Page 19: ...Vitotrol 300 E See page 15 Or Contact your contractor to connect the power sup ply via a power supply unit for flush mounting 2 Use to select the required language and con firm your selection with 3 Follow the instructions on the Vitotrol 300 E dis play Note After commissioning has been successfully completed and if the WiFi of the heat generator is active the WiFi connection data of the heat gene...

Page 20: ...minated ring light guide C Settings menu operating button D Room temperature and humidity sensor E Proximity and brightness sensor To scroll through the display To confirm your selection To terminate a setting adjustment in progress To adjust values To confirm your selection To terminate a setting adjustment in progress Note Never seal off the opening for room temperature and humidity sensor D If ...

Page 21: ...splay A and illuminated ring light guide B glow in different colours See the following table Colour Meaning Display A Illuminated ring light guide B WH Blue Your rooms are heated to the reduced room temperature Reduced in accordance with the time program See page 23 WH Pale yellow Your rooms are heated to the standard room temperature Normal in accordance with the time program See page 23 WH Orang...

Page 22: ...e activating the display backlighting 1 Press any button Or 2 Approach the proximity sensor of the remote con trol Note You can adjust the sensitivity of the proximity sen sor See page 28 After standby the following displays may be shown Climate info home screen is shown If you have enabled the date and time display func tion the date and time are shown for 3 seconds The screen subsequently switch...

Page 23: ...3 for the required temperature 4 to confirm Changing the room temperature for further temperature levels Press the following buttons 1 to select the required heating circuit 2 for approx 2 seconds to display the current temperature level 3 to select the required temperature level 4 SET 5 for the required temperature 6 to confirm Setting the time program for central heating The time programs for ce...

Page 24: ...mple For Monday and Tuesday 2 time phases are set respectively Mo u 0 2 4 6 8 10 12 14 16 18 20 22 24 Di 2 4 6 8 10 12 14 16 18 20 22 24 Mo 0 2 4 6 8 10 12 14 16 18 20 22 24 Di 2 4 6 8 10 12 14 16 18 20 22 24 A B C C B A B C Fig 9 Temperature levels in line with the set time pro gram Temperature level if Holiday at home is active A Reduced room temperature B Standard room temperature C Comfort roo...

Page 25: ...ctive on the days of departure and return Note The display of the Vitotrol 300 E shows Holiday program and for as long as the Holiday pro gram is active Once only DHW heating can be activated while the Holiday program is enabled See page 26 If your contractor selected the building type Apart ment building at the control unit of the heat genera tor then only heating circuit 1 can be operated with t...

Page 26: ...onfirm Note Actual and set value for DHW temperature are shown on the Vitotrol 300 E display Setting the time program for DHW heating The time program for DHW heating can only be set at the control unit of your heat generator Heat generator operating instructions Once only DHW heating outside the time program If you require hot water outside the set time phases activate Once only DHW heating The D...

Page 27: ...s as soon the set DHW temperature has been reached or can be terminated as follows Press the following buttons 1 to select DHW 2 to select SET 3 to select Once only DHW heating 4 to select CANCEL DHW heating Once only DHW heating outside the time program cont 5839615 Operation ...

Page 28: ...ted to the light conditions in the room Press the following buttons 1 Operating button C See Fig 8 page 20 2 to select Display brightness 3 to select CHANGE 4 to select AUTO 5 to confirm Proximity sensor sensitivity The proximity sensor activates the display backlighting when you approach the Vitotrol 300 E The sensitivity of the sensor can be adjusted If you increase the sen sitivity the display ...

Page 29: ...date 3 to select CHANGE 4 to select On 5 to confirm Deactivating automatic software updates Press the following buttons 1 Operating button C See Fig 8 page 20 2 to select Software update 3 to select CHANGE 4 to select OFF 5 to confirm Displaying the date and time When exiting the standby screen you can have the date and time displayed for 3 seconds The screen subsequently switches to Climate info ...

Page 30: ...our contractor has to update the settings for the remote control on the control unit of your heat genera tor too Press the following buttons 1 Operating button C See Fig 8 page 20 2 to select Factory reset 3 to select RUN 4 Confirm prompt with The Vitotrol 300 E is restored to the factory set tings and then restarted 5 Re commission your remote control See page 19 Further settings Restoring factor...

Page 31: ...bar chart for the current and previous month respectively Displaying the Energy cockpit Press the following buttons 1 Operating button C See Fig 8 page 20 2 to select Energy cockpit 3 to select SHOW 4 to check the required energy consumption data Calling up device information In the Device info menu you can call up the following information for the Vitotrol 300 E Shown on display Explanations S N ...

Page 32: ...Access to legal information is automatically deactiva ted after 60 minutes Scanning messages If messages have arisen on your heating system or your remote control the symbol is shown on the display Depending on the type of message the display and the illuminated ring glow dark yellow or red In addition the message is displayed in plain text In the event of a fault message the fault code is shown e...

Page 33: ...t the Vitotrol 300 E See page 36 Switch your heat generator off and on again Heat generator operating instructions Return your Vitotrol 300 E to the factory settings See page 30 Repeat the commissioning process See page 19 Connection error Cause Remedy The connection to the heat generator could not be es tablished during commissioning Check the access codes during commissioning See page 31 Check w...

Page 34: ...l 300 E and the heat generator are in differ ent networks Check the network settings during WiFi commissioning The WiFi on the heat generator is deactivated Activate the WiFi on the control unit of your heat gener ator Heat generator operating instructions The connection to the Viessmann server is interrupted No connection to router Cause Remedy No WiFi connection Check the network settings during...

Page 35: ...or automatically switches to stand by mode as soon as the outside temperature is above the set room temperature only with weather compensated control units The operating program standby mode is set at the control unit of the heat source Select a different op erating program to terminate standby mode Changing the operating program Heat generator operating instructions No heating circuits assigned t...

Page 36: ... supply unit 1 Remove the plug in power supply unit of the Vitotrol 300 E from the socket 2 Reinsert the plug in power supply unit of the Vitotrol 300 E into the socket Power supply via plug in power supply unit for flush mounting 1 Remove the Vitotrol 300 E from the mounting base See page 15 2 Reinsert the Vitotrol 300 E back into the mounting base See page 18 What to do if Cause of fault could n...

Page 37: ...37 The Vitotrol 300 E is maintenance free Cleaning You can clean the surfaces of the device with a microfi bre cloth Never use cleaning agents Maintenance Service 5839615 Maintenance ...

Page 38: ...r 0 1 W e i r p Low Power Radio Status Radio frequency 2 4 GHz Encryption Encrypted Wireless range through walls Up to 14 m depending on wall thickness and wall type Permissible ambient temperature Operation 5 to 40 C Installation in living spaces or boiler rooms standard ambient con ditions Storage and transport 20 to 60 C Plug in power supply unit Rated voltage 100 to 240 V Rated frequency 50 60...

Page 39: ... from Standard heating mode or Comfort heating mode to the Reduced heating mode operating status and vice versa The times for the operating status changeover are defined when the time program is set at the control unit of the heat generator Screed drying Your contractor can activate this function for screed drying for example in your new build or extension This means your screed is dried in line w...

Page 40: ...er circulates There may be several heating circuits combined in one system For example one heating circuit for the rooms occupied by you and one heating circuit for the rooms of a separate apartment Heating circuit pump Circulation pump for circulating the heating water in the heating circuit Licences See Access point mode Mixer Hot heating water from the heat generator is mixed with cooled heatin...

Page 41: ...t should be reached e g set DHW temperature Weather compensated heating mode See Heating mode Time program In the time programs you specify what your system should do at what time Final decommissioning and disposal of the heating system Viessmann products can be recycled Components and fluids from your heating system do not belong in ordinary domestic waste Contact your heating contractor regardin...

Page 42: ...42 Certification Certification 5839615 Appendix ...

Page 43: ...essing 7 E Electricity consumption 31 Email 7 Energy saving tips 10 Energy saving function Holiday program 24 In long periods of absence 24 F Factory setting 10 Factory settings restore 30 Fault display 33 Fault message 21 Frost protection 7 Frost protection monitoring 23 G Gas consumption 31 General Terms and Conditions 7 Glossary 39 H Heating Comfort 10 Energy saving 10 Heating circuit assignmen...

Page 44: ...ing messages 32 Security parameters 7 Sensitivity adjustment proximity sensor 28 Sensor Deactivating 28 Service 37 Setback mode 39 Shutdown 19 Software update 29 Specification 38 Standard setting 30 Standby mode 10 39 Switching off central heating 23 Standby screen 20 22 Summer mode 39 Supported control units 9 Switching off Central heating 23 Symbols 21 System requirements 7 T Temperature DHW 26 ...

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Page 48: ... Shropshire TF1 7YP GB Telephone 44 1952 675000 Fax 44 1952 675040 E mail info uk viessmann com Viessmann Werke GmbH Co KG D 35107 Allendorf Telephone 49 6452 70 0 Fax 49 6452 70 2780 www viessmann com 5839615 Subject to technical modifications ...