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EP4320
Multimedia Digital Poster

User Guide

Model No.: VS16849 

IMPORTANT: Please read this User Guide to obtain important information on installing 
and using your product in a safe manner, as well as registering your product for future 
service. Warranty information contained in this User Guide will describe your limited 
coverage from ViewSonic Corporation, which is also found on our web site at http://

ZZZYLHZVRQLFFRPLQ(QJOLVKRULQVSHFL¿FODQJXDJHVXVLQJWKH5HJLRQDOVHOHFWLRQ

box in the upper right corner of our website. “Antes de operar su equipo lea cu 
idadosamente las instrucciones en este manual”

Summary of Contents for EP4320

Page 1: ...stering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http ZZZ YLHZVRQLF FRP LQ QJOLVK RU LQ VSHFL F ODQJXDJHV XVLQJ WKH 5HJLRQDO VHOHFWLRQ box in the upper right corner of our website Antes de operar su equipo lea cu idadosamente las instrucciones en este manua...

Page 2: ...eeding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the SRWHQWLDO WR PDNH D SRVLWLYH LPSDFW LQ WKH ZRUOG DQG ZH DUH FRQ GHQW WKDW the ViewSonic product you have chosen will serve you well Once again thank you for choosing ViewSonic ...

Page 3: ...the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a cir...

Page 4: ...S 210 To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmitting antenna that is installed outdoors is subject to licensing The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada l...

Page 5: ... DIBP 0 1 0 1 Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below Examples of exempted components are 1 0HUFXU LQ FROG FDWKRGH ÀXRUHVFHQW ODPSV DQG H WHUQDO HOHFWURGH ÀXRUHVFHQW ODPSV DQG EEFL for special purposes not exceeding per lamp 1 Short length 500 mm maximum 3 5 mg per lamp 2 Medium length 500 mm and 1 500 mm maximum 5 mg p...

Page 6: ...rules of your municipality to dispose of the tube properly Do not bend power cord Do not use monitor in high temperature humid dusty or oily areas If monitor or glass is broken do not come in contact with the liquid crystal and handle with care Allow adequate ventilation around the monitor so that heat can properly dissipate Do not block ventilated openings or place the monitor near a radiator or ...

Page 7: ...ay Blink often Position the monitor at a 90 angle to windows and other light sources to minimize glare and UHÀHFWLRQV Clean the LCD monitor surface with a lint free nonabrasive cloth Avoid using any cleaning solution or glass cleaner Adjust the monitor s brightness contrast and sharpness controls to enhance readability YRLG GLVSOD LQJ HG SDWWHUQV RQ WKH PRQLWRU IRU ORQJ SHULRGV RI WLPH WR DYRLG LP...

Page 8: ...view 9 5 File Explorer 10 6 System Settings 13 7 Network Settings 14 8 Menu List 16 9 Using USB multi media player 18 9 1 Playing Photo 19 9 2 Playing Music 20 9 3 Playing Movie 21 10 Troubleshooting 22 6SHFL FDWLRQV 23 12 RS232 Protocol 25 12 1 Introduction 25 12 2 Description 25 DUGZDUH VSHFL FDWLRQ 25 12 2 2 Communication Setting 25 12 2 3 Command Message Reference 25 12 3 Protocol 26 12 3 1 Se...

Page 9: ...f this document may be copied reproduced or transmitted by any means for any purpose without prior written permission from ViewSonic Corporation Product Registration To meet your future needs and to receive any additional product information as it becomes available please register your product on the Internet at www viewsonic com The ViewSonic Wizard CD ROM also provides an opportunity for you to ...

Page 10: ...ecifications without notice Information in this CD ROM may change without notice No part of this CD ROM may be copied reproduced or transmitted by any means for any purpose without prior written permission of ViewSonic Corporation 00 B8 0DGH LQ KLQD User Guide and Installation Software NOTE The illustrations may differ slightly from the items shipped with your product 1 2 Fastening the poster 584 ...

Page 11: ...2 Remote Sensor 1 2 3 1 USB 1 USB for PC 2 USB 2 USB for the poster Embedded Player 3 RJ45 Enable connection to cable and log on to Internet ...

Page 12: ...evice such as a cell phone to this jack to view the external device s screen on your Poster HDMI2 ARC Connect an ARC enabled home theater receiver to this jack 4 Connect headphones to this jack The Poster is the current audio output 5 RS 232 For service RS232 control and the other uses 6 TOUCH OUT for touch series only Output the touch for external devices connected to PC or HDMI port which suppor...

Page 13: ...udio and schedule setting Control buttons for USB multimedia playback Previous next Play Pause button STOP button Fast forward fast reverse To list all recently used Apps Set up the sleep timer Take a screenshot and store to USB drive or internal storage if no USB drive connected Freeze the screen Go to USB mode VOLUME UP DOWN Select sound mode Select picture mode Mute the sound Display desktop Ho...

Page 14: ...ash If chemical leakage is found wipe with a cloth Dispose of batteries in a proper manner If the remote control is not used for an extended period of time remove the batteries 7KH EDWWHULHV VKDOO QRW EH H SRVHG WR H FHVVLYH KHDW VXFK DV VXQVKLQH UH RU WKH OLNH 2 1 2 Aiming the remote control Use the remote control by pointing it towards the remote sensor on the front of your display Objects betwe...

Page 15: ...Make sure the fastened connection Audio cable VGA cable USB cable Audio output devices HDMI cable HDMI cable Network cable Router Touch output for touch model only USB cable RS232 cable USB devices USB devices NUC PC Headphone cable NUC PC or media player NUC PC or media player NUC PC or media player ...

Page 16: ...l turn off automatically 4 2 First initiation 7KH IROORZLQJ LQVWDOODWLRQ PHQX ZLOO SRS XS IRU UVW WLPH SRZHU RQ Select desired menu language then press START and turn to next page 4 3 Float menu for touch series only 1 Set the FLOAT MENU to on in the Lock menu 6OLGH XS IURP ERWWRP RI WKH VFUHHQ FHQWHU E WZR RU PRUH QJHUV WR call in HOME 3 Drag to any place of the screen 4 Click to show control ico...

Page 17: ...Pop up sub menu Pen Click to make annotation in the picture Click to change color Eraser Click to erase symbols Click to change eraser size Screen shot Click to screenshot the current image Clean Click to clean all the annotation Cancel Click to cancel previous step operation Close Click to close annotation menu ...

Page 18: ... HOME button to show desktop menu 2 Use arrow and OK button for desired selection 3 Press EXIT button to leave Mainly for network Date time and Language setting File manager web Browser External USB storage Installed application list ...

Page 19: ...r EXWWRQ WR VHOHFW OH PDQDJHU 2 Press EXIT button to return to leave Category selection OLFN WR HQWU OH H SORUHU Function Item Description Exit Click to exit file manager Theme Click to change the theme Settings Click to entry setting menu page ...

Page 20: ...U RU OH Click to select storage Item Description New Click to add file or folder Search Click to search file or folder Refresh Click to refresh file status Cleaner Click to clean not necessary file More Click to show more functions ...

Page 21: ...12 Press and hold WR VKRZ WKH OH management tool Item Description Copy Click to copy file Cut Click to cut file Delete Click to delete file Rename Click to rename file More Click to show more functions ...

Page 22: ...y system Storage Display information To set default input method To set Android keyboard AOSP To set on screen language To set Date and time Note Date time synchronizes with web site automatically through internet For manual setting please turn Automatic Data time to Off To set Security and Restrictions Allow installation of apps from sources other than the Play Store ...

Page 23: ...14 7 Network Settings 1 Press cdef EXWWRQ WR VHOHFW GHVNWRS PHQX RSWLRQ SUHVV 2 WR FRQ UP 2 Press EXIT button to leave Wired network Display current net state Proxy setting IP settings ...

Page 24: ...Network USB WiFi dongle Turn on off the WiFi Scanning Wi Fi signal Display of all the Wi Fi signal Connect via WPS Add new network Setting Portable WiFi hotspot Scanning Wi Fi direct device Enable disable Miracast ...

Page 25: ... and phase Color temperature Select the color temperature Bluelight Filter Reduce the bluelight disturbance to sight protect sight health The Color temperature select User you can set the level of the Bluelight Filter as your desired Zoom Mode Select the aspect ratio display proportions according to your video signal type or personal preference 16 9 4 3 Panorama Just Scan Zoom1 Zoom2 OverScan Adju...

Page 26: ...0 Minutes 60 Minutes 90 Minutes 120 Minutes 180 Minutes 240 Minutes Lock Set Password Password settings The default password is 0000 and the super one is 2580 Float Menu 7XUQ RQ RII WKH ÀRDW PHQX GLVSOD System ID Setting the device ID The ID must be in the range of 1 98 Lock Keypad The display buttons is locked OFF Select to enable the panel buttons ON Select to disable the panel buttons LowerPowe...

Page 27: ...evice data 3OHDVH QDPH RXU OHV LQ QJOLVK 2WKHUZLVH WKH OH QDPHV FDQ QRW EH VKRZQ FRUUHFWO Some USB device may not be compatible with this display USB multi media interface introduction File folder you can select from local disk device USB device network SAMBA device Video Show video OHV WR SOD Music Show music OHV WR SOD Picture Show picture OHV WR SOD All Show DOO OHV Exit Select browse format ...

Page 28: ...Playing Photo Support photo in JPG BMP or PNG format Previous photo Play pause Next photo Zoom in Zoom out Show information Notes You can also use Play Pause STOP Previous Next on the remote control to operate ...

Page 29: ...Play Next song Repeat mode select Repeat Mode repeat to play single music UHSHDW WR SOD DOO PXVLF OHV LQ FXUUHQW IROGHU ZKHQ LW SOD V WR WKH HQG no repeat when it plays to the end Notes For touch model when the control bar disappears during playback please touch the lower portion of the screen to show it up ...

Page 30: ... AB Section repeat Playing settings Show information Show playlist A B repeat Trun the Section Replay to On then set starting point A and ending point B No repeat Turn the Section Replay to Off 6NLS WR VSHFL F SRLQW E LQSXW WLPH Previous movie Fast reverse Play pause Fast forward Next movie ...

Page 31: ...ted Press MUTE again to cancel Audio noise Communication problems may occur if infrared communication equipment e g infrared cordless headphones is used near the display Move the infrared communication equipment away from the display until the noise is eliminated General Problem Possible Solutions Some items can t be accessed If a setting option appears in gray this indicates that the settings opt...

Page 32: ...ne jack x 1 0 5V rms Normal 2 Channel L R RS232C RS232C in RJ 45 RJ 45 Jack x 1 8 pin 10 100 LAN Port HDMI Input HDMI Jack x 2 Type A 18 pin Digital RGB TMDS Video Audio MAX Video 720p 1080p 1920 x 1080 60 Hz WUXGA Audio 48 KHz 2 Channel L R Supports LPCM only VGA Input D Sub Jack x 1 15 pin QDORJ 5 9 S S ȍ 6 9 77 Nȍ 62 9 S S ȍ MAX 720p 1080p 1920 x 1080 60 Hz WUXGA General Item 6SHFL FDWLRQ Power...

Page 33: ...heric pressure 86 kPa 106 kPa Internal Speaker Item 6SHFL FDWLRQ Type 1 Way 1 Speaker Input 10 W RMS Impedance ȍ Output Sound Pressure 82 dB W M Frequency Response 160 Hz 13 KHz Notes 1 HVLJQ DQG VSHFL FDWLRQV DUH VXEMHFW WR FKDQJH ZLWKRXW QRWLFH 2 Weight and dimensions shown are approximate 3 6SHFL FDWLRQV DQG H WHUQDO DSSHDUDQFH PD EH FKDQJHG IRU WKH VDNH RI LPSURYHPHQW ...

Page 34: ...signment Male DSUB 9 Pin outside view Pin Signal Remark 1 NC 2 RXD Input to Commercial TV or DS 3 TXD Output from Commercial TV or DS 4 NC 5 GND 6 NC 7 NC 8 NC 9 NC frame GND Use of crossover null modem cable required for use with PC Special case 3 5mm barrel connector Pin Signal Remark Tip TXD Output from Commercial TV or DS Ring RXD Input to Commercial TV or DS Sleeve GND 12 2 2 Communication Se...

Page 35: ...lue 1 3 7KUHH E WHV 6 WKDW GH QHV WKH YDOXH CR 0x0D Set Function format Send Command Type s Name Length ID Command Type Command Value1 Value2 Value3 CR Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte Bytes order 1 2 3 4 5 6 7 8 9 NOTE For VT2405LED 1 and VT3205LED the set Power on command is the exception Reply Command Type or Name Length ID Command Type CR Byte Count 1 Byte 2 B...

Page 36: ...YPbPr 004 HDMI 014 HDMI2 024 HDMI3 005 DVI 006 VGA1 PC 016 VGA2 007 OPS 008 Internal Mem 009 DP 1 No need for USB 2 For the case of two more same sources the 2nd digital is used to indicate the extension Contrast 8 s 23 000 100 Brightness 8 s 24 000 100 Sharpness 8 s 25 000 100 Color 8 s 26 000 100 Tint 8 s 27 000 100 Color Mode 8 s 29 000 Normal 001 Warm 002 Cold 003 Personal Bass 8 s 2E 000 100 ...

Page 37: ...Monitor and all RCU command codes are transmitted to PC via the RS232 port Date 8 s V 56 0xx Year 1xx Month Day See example in Note RU VSHFL F PRGHOV only Tiling Mode 8 s P 50 000 OFF 001 ON for DS Tiling Compensation 8 s Q 51 000 OFF 001 ON for DS Bezel width compensation Tiling H by V Monitors 8 s R 52 01x 09x H 0x1 0x9 V for DS 1 2nd digital for H monitors 2 3rd digital for V monitors Tiling Po...

Page 38: ...es not mean the POWER lock will be released under this case 3 Can not be unlocked by reset in OSD setting 4 Will auto AC power on in power lock 5 Under power lock the set will not enter power saving when no PC signal and neither not turn off when no other video signals after 15min Remote control disable Lock the RCU keys but keep the front panel buttons workable 2 Example for value setting of SET_...

Page 39: ... F 46 42 b 62 58 x 78 11 1 31 27 G 47 43 c 63 59 y 79 12 2 32 28 H 48 44 d 64 13 3 33 29 I 49 45 e 65 14 4 34 30 P 50 46 f 66 15 5 35 31 Q 51 47 g 67 Month 1 12 Day 1 31 Hour 00 23 Min 00 59 Sec 00 59 5 Set Date Time example Date 2015 1 31 Time 16 27 59 Send 0x 38 30 31 73 56 30 40 35 0D Year 20 15 Send 0x 38 30 31 73 56 31 21 51 0D Month 1 Day 31 Send 0x 38 30 31 73 57 30 36 47 0D Hour 16 Min 27 ...

Page 40: ...mmand Type r or If the Command is valid Command Type r Name Length ID Command Type Command Value1 Value2 Value3 CR Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte Bytes order 1 2 3 4 5 6 7 8 9 NOTE The reply for Power STBY status command is the exception for VT2405LED 1 and V3205LED It s 0x36 72 6C 30 30 30 0D 6rl000 CR If the Command is Not valid Command Type Name Length ID Com...

Page 41: ...int value Get Volume 8 g f 66 000 100 Gets Volume value Get Mute 8 g g 67 000 OFF unmuted 001 ON muted Gets Mute ON OFF status Get Input select 8 g j 6A 000 See Set function table Get Power status ON STBY 8 g l 6C 000 STBY 001 ON Get Remote control 8 g n 6E 000 Disable 001 Enable 002 Pass through Get Power Lock 8 g o 6F 000 Unlock 001 Lock Get Button Lock 8 g p 70 000 Unlock 001 Lock Get Menu Lock...

Page 42: ...els only Get Date 8 g 2 32 000 See the Set Date command For specific models only Get Time 8 g 3 33 000 See the Set Time command For specific models only NOTE 1 Power on off log data is replied as 6 sequential strings in following order 7LPH ORJ GDWD GH QLWLRQ Value 1 Value 2 Value 3 On Off indicator 0 Off 1 On Month code Day code Hour code Minute code ...

Page 43: ...0 26 F 46 42 b 62 58 x 78 11 1 31 27 G 47 43 c 63 59 y 79 12 2 32 28 H 48 44 d 64 13 3 33 29 I 49 45 e 65 14 4 34 30 P 50 46 f 66 15 5 35 31 Q 51 47 g 67 Month 1 12 Day 1 31 Hour 00 23 Min 00 59 3 Get Time log data example Assumed the power on off record of display 01 as below 2014 8 31 08 00 On 2014 8 31 22 00 Off 2014 9 1 10 30 On 2014 9 1 11 00 To send GET Time log command Send 0x 38 30 31 67 3...

Page 44: ...te Control Pass through mode the TV DS will send a 7 byte packet followed by CR in response to RCU button activation Note that in this mode the RCU shall have no effect on the TV DS function For example Volume will not change the volume in the LCD but only sends Volume code to PC over the RS232 port IR Pass Through Function format Reply Command Type p Name Length ID Command Type RCU Code1 MSB RCU ...

Page 45: ...PECT ZOOM SIZE 0F VOLUME UP 10 VOLUME DOWN 11 MUTE 12 CHANNEL PAGE UP BRIGHTNESS 13 CHANNEL PAGE DOWN BRIGHTNESS 14 POWER 15 SOURCES INPUTS 16 17 18 SLEEP 19 MENU 1A UP 1B DOWN 1C LEFT 1D RIGHT 1E OK ENTER SET 1F EXIT 20 21 22 23 24 25 26 27 28 29 2A 2B RED Ŷ F1 2C GREEN Ŷ F2 2D YELLOW Ŷ F3 2E BLUE Ŷ F4 2F ...

Page 46: ... code TV DS will turn itself on then forward the POWER code to the host via RS232 2 2 When TV DS is ON and receives the IR POWER code TV DS will forward the POWER code to the host via RS232 then turn off itself 2 3 When SET POWER LOCK is enabled the TV DS will not respond to POWER key pressing 3 The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys ...

Page 47: ... com Latin America Columbia www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Latin America Mexico www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Nexus Hightech Solutions Cincinnati 40 Desp 1 Col De los Deportes Mexico D F Tel 55 6547 6454 55 6547 6484 Other places please refer to http www viewsonic com ...

Page 48: ...ct d Causes external to the product such as electrical power fluctuations or failure e Use of supplies or parts not meeting ViewSonic s specifications f Normal wear and tear g Any other cause which does not relate to a product defect 3 Any product exhibiting a condition commonly known as image burn in which results when a static image is displayed on the product for an extended period of time 4 Re...

Page 49: ...omer by any other party 4 Repair or attempted repair by anyone not authorized by ViewSonic Effect of state law 7KLV ZDUUDQW JLYHV RX VSHFL F OHJDO ULJKWV DQG RX PD DOVR KDYH RWKHU ULJKWV ZKLFK YDU IURP VWDWH WR state Some states do not allow limitations on implied warranties and or do not allow the exclusion of inci dental or consequential damages so the above limitations and exclusions may not ap...

Page 50: ...uct s serial number so please record the product information in the space provided below on your purchase for your future use Please retain your receipt of proof of purchase to support your warranty claim For Your Records Product Name _______________________ Model Number ____________________________________ Document Number ___________________ Serial Number ____________________________________ Purc...

Page 51: ...soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com Distrito Federal QPLUS S A de C V Av Coyoacán 931 Col Del Valle 03100 México D F Tel 01 52 55 50 00 27 35 E Mail gacosta qplus com mx Guadalajara Jal SERVICRECE S A de C V Av Niños Héroes 2281 Col A...

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