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How to get service:

For information about receiving service under warranty, contact ViewSonic® 

Customer Support (Please refer to the attached “Customer Service” page). You 

will need to provide your product’s serial number, so please record the product 

information in the space provided below on your purchase for your future use. 

Please retain your receipt of proof of purchase to support your warranty claim.
For Your Records

Product Name:

Model Number:

Document Number:

Serial Number:

Purchase Date:

Extended Warranty Purchase?

(Y/N)

If so, what date does warranty expire?

•  To obtain warranty service, you will be required to provide (a) the original dated 

sales slip, (b) your name, (c) your address, (d) a description of the problem, and 

(e) the serial number of the product.

•  Take or ship the product, in the original container packaging, to an authorized 

ViewSonic® service center.

• 

Round trip transportation costs for in-warranty products will be paid by 

ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description 

contained herein including the implied warranty of merchantability and fitness for a 

particular purpose.

Exclusion of damages:

ViewSonic®’s liability is limited to the cost of repair or replacement of the product. 

ViewSonic® shall not be liable for:

•  Damage to other property caused by any defects in the product, damages 

based upon inconvenience, loss of use of the product, loss of time, loss of 

profits, loss of business opportunity, loss of goodwill, interference with business 

relationships, or other commercial loss, even if advised of the possibility of such 

damages.

• 

Any other damages, whether incidental, consequential or otherwise.

•  Any claim against the customer by any other party.
• 

Repair or attempted repair by anyone not authorized by ViewSonic®.

Summary of Contents for PD0524

Page 1: ...tering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website Antes de operar su equipo lea cu idadosamente las instrucciones en este manu...

Page 2: ...eeding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confident that the ViewSonic product you have chosen will serve you well Once again thank you for choosing ViewSonic ...

Page 3: ...if you touch it Please see the Maintenance section for more information Do not touch the screen surface with sharp or hard objects as it may cause damage to the screen Only use the supplied pen When moving the device be careful not to drop or bump the device on anything Do not place the device on an uneven or unstable surface The device may fall over resulting in an injury or a malfunction Do not ...

Page 4: ...nce 14 General Precautions 14 Cleaning the Screen 14 Cleaning the Case 14 Replacing a Pen Nib 15 Regulatory and Service Information 16 Compliance Information 16 FCC Compliance Statement 16 Industry Canada Statement 16 CE Conformity for European Countries 16 Declaration of RoHS2 Compliance 17 Indian Restriction of Hazardous Substances 18 Product Disposal at End of Product Life 18 Copyright Informat...

Page 5: ...sonic com China ViewSign cn viewsonic com Global ViewSign tw viewsonic com Green light Connected successfully Voyant vert Connexion réussie Luz verde conectado correctamente 䶇䆯 ㇷ 怊 㜓㩆 Blue light Pen touching Voyant bleu contact du stylo Luz azul lápiz tocando 喴䆯 姟 䬭 姟ㄆㆰ PD0524_QSG_Rev 1a_20200930 Copyright 2020 ViewSonic Corporation All rights reserved Pen tether Nib removal tool Quick Start Guide...

Page 6: ...ct Overview 1 1 1 1 2 2 3 4 5 6 7 8 8 8 1 1 1 1 2 2 3 4 5 6 7 8 8 8 1 Cable Channel 2 Pen Tether Anchor Point 3 Pen Holder 4 Status Indicator Light 5 Display Screen 6 Security Lock Slot 7 Micro USB Port 8 Pen ...

Page 7: ...indows XP 7 8 10 32 64 bit PC I O USB 2 0 above 1 Turn the device over so the bottom side is facing up 1 2 Top Bottom 2 Connect the Micro USB end of the USB cable to the Micro USB Port on the device 1 2 3 Route the USB cable through the preferred cable channel ...

Page 8: ...8 4 Connect the other end of the USB cable to a computer The Status Indicator Light will turn green once successfully connected 1 2 ...

Page 9: ...9 9 Using the Display Using the Pen Tether The Pen Tether can be attached to the Pen and one of the two available anchor points ...

Page 10: ...10 10 Status Indicator Light The Status Indicator Light will turn green once successfully connected to a computer When the Pen touches the Display Screen the Status Indicator Light will turn blue ...

Page 11: ... Humidity 20 to 80 non condensing Storage conditions Temperature 20 C to 60 C 4 F to 140 F Humidity 10 to 90 non condensing Dimensions Physical W x D x H 195 x 130 x 21 5 mm 7 68 x 5 12 x 0 85 Weight Physical 0 26 kg 0 57 lbs Power Consumption On 2 06W Typical Standby 1W Pen Item Specifications Model EMP 001 Type Electromagnetic resonance Power Supply Battery less Resolution 5080 LPI line per inch...

Page 12: ...12 12 Product Dimensions 195 mm 129 95 mm 21 51 mm 129 95 mm 9 2 mm ...

Page 13: ...er is powered on Ensure all drivers are installed and updated if applicable Display interference Check if other nearby electrical devices are causing interference The display is not clear The optimal resolution is 800 x 480 16 10 Pen Problem or Issue Possible Solutions The pen is not working Reinstall the pen driver if applicable The pen nib is too short or not making proper contact with the displ...

Page 14: ... cleaner onto a clean soft lint free cloth then wipe the screen Cleaning the Case Use a soft dry cloth If the case is still not clean apply a small amount of non ammonia non alcohol based mild non abrasive detergent onto a clean soft lint free cloth then wipe the surface Disclaimer ViewSonic does not recommend the use of any ammonia or alcohol based cleaners on the display screen or case Some chem...

Page 15: ...oo short or develops a sharp edge it can be replaced with spare nibs To replace a pen nib 1 Use the nib removal tool to pull the old nib straight out of the pen 2 Insert a new pen nib into the pen and push the nib in until it stops and is held firm ...

Page 16: ...ot installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interfe...

Page 17: ...n Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0 1 Polybrominated diphenyl ethers PBDE 0 1 0 1 Bis 2 ethylhexyl phthalate DEHP 0 1 0 1 Butyl benzyl phthalate BBP 0 1 0 1 Dibutyl phthalate DBP 0 1 0 1 Diisobutyl phthalate DIBP 0 1 0 1 Certain components of products as stated above are exempted under the...

Page 18: ...E waste Rule 2011 and prohibits use of lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and living green Thank you for being part o...

Page 19: ...of VESA ENERGY STAR is a registered trademark of the U S Environmental Protection Agency EPA Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material or the performance or use of this product In the interest of continuing product improvement ViewSonic Corp...

Page 20: ...nic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic com ph Singapore www viewsonic com sg 臺灣 Taiwan www viewsonic com tw ประเทศไทย www viewsonic com th Việt Nam www viewsonic com vn South Africa Mauritius www viewsonic com za Americas United States www viewsonic ...

Page 21: ...ware parts or components e g Projector Lamps Please refer to What the warranty excludes and does not cover section How long the warranty is effective ViewSonic displays are warranted for between 1 and 3 years depending on your country of purchase for all parts including the light source and for all labor from the date of the first consumer purchase Who the warranty protects This warranty is valid ...

Page 22: ...d in the product User Guide Removal installation and set up service charges including wall mounting of the product How to get service For information about receiving service under warranty contact ViewSonic Customer Support Please refer to the Customer Service page You will need to provide your product s serial number To obtain warranty service you will be required to provide a the original dated ...

Page 23: ... by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limitations on implied warranties and or do not allow the exclusion of incidental or consequential damages so the above limitations and exclusions may not apply to you Sales outside the U S A and Canada F...

Page 24: ...er purchase Who the warranty protects This warranty is valid only for the first consumer purchaser What the warranty excludes and does not cover Any product on which the serial number has been defaced modified or removed Damage deterioration or malfunction resulting from Accident misuse neglect fire water lightning or other acts of nature unauthorized product modification unauthorized attempted re...

Page 25: ...tainer packaging to an authorized ViewSonic service center Round trip transportation costs for in warranty products will be paid by ViewSonic Limitation of implied warranties There are no warranties express or implied which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose Exclusion of damages ViewSonic s liability...

Page 26: ...l 4136954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com Distrito Federal QPLUS S A de C V Av Coyoacán 931 Col Del Valle 03100 México D F Tel 01 52 55 50 00 27 35 E Mail gacosta qplus com mx Guadalajara Jal SERVICRECE S A de C V Av ...

Page 27: ...C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color ...

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