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15

Customer Support

For technical support or product service, see the table below or contact

your reseller.

Note : You will need the product serial number.

Country/Region

Website

T = Telephone

C = CHAT ONLINE

Email

Australia/New

Zealand

www.viewsonic.com.au

AUS= 1800 880 818

NZ= 0800 008 822

service@au.viewsonic.com

Canada

www.viewsonic.com

T= 1-866-463-4775

service.ca@viewsonic.com

Europe

www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/

Hong Kong

www.hk.viewsonic.com

T= 852 3102 2900

service@hk.viewsonic.com

India

www.in.viewsonic.com

T= 1800 266 0101

service@in.viewsonic.com

Korea

www.kr.viewsonic.com

T= 080 333 2131

service@kr.viewsonic.com

Latin America

(Argentina)

www.viewsonic.com/la/

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico soporte@viewsonic.com

Latin America (Chile) www.viewsonic.com/la/

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico soporte@viewsonic.com

Latin America

(Columbia)

www.viewsonic.com/la/

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico soporte@viewsonic.com

Latin America

(Mexico)

www.viewsonic.com/la/

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico soporte@viewsonic.com

Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F.

Tel: 55) 6547-6454 55)6547-6484

Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico

Latin America (Peru) www.viewsonic.com/la/

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico soporte@viewsonic.com

Macau

www.hk.viewsonic.com

T= 853 2870 0303

service@hk.viewsonic.com

Middle East

ap.viewsonic.com/me/

Contact your reseller

service@ap.viewsonic.com

Puerto Rico & Virgin

Islands

www.viewsonic.com

T= 1-800-688-6688 (English)

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico

service.us@viewsonic.com

soporte@viewsonic.com

Singapore/Malaysia/

Thailand

www.viewsonic.com.sg

T= 65 6461 6044

service@sg.viewsonic.com

South Africa

ap.viewsonic.com/za/

Contact your reseller

service@ap.viewsonic.com

United States

www.viewsonic.com

T= 1-800-688-6688

service.us@viewsonic.com

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Summary of Contents for PD0711

Page 1: ...your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website Antes de operar su equipo lea cu idadosamente las instrucciones en este manual ...

Page 2: ...ed to exceeding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confident that the ViewSonic product you have chosen will serve you well Once again thank you for choosing ViewSonic ...

Page 3: ...isposal of electronic products 9 The device may produce some heat during normal operation or charging To prevent discomfort or injury from heat exposure DO NOT leave the device on your lap 10 POWER INPUT RATING Refer to the rating label on the device Only use accessories specified by the manufacturer 11 DO NOT use any sharp object to tap the screen 12 Clean the touch screen with a soft cloth If ne...

Page 4: ...r the Annex III of the RoHS2 Directives as noted below Examples of exempted components are 1 Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps CCFL and EEFL for special purposes not exceeding per lamp 1 Short length 500 mm maximum 3 5 mg per lamp 2 Medium length 500 mm and 1 500 mm maximum 5 mg per lamp 3 Long length 1 500 mm maximum 13 mg per lamp 2 Lead in glass ...

Page 5: ...any purpose without prior written permission from ViewSonic Corporation Product Registration To meet your future needs and to receive any additional product informa tion as it becomes available please register your product on the Internet at www viewsonic com For Your Records Product Name PD0711 ViewSonic Pen Display Model Number VS16287 Document Number PD0711_UG_ENG Rev 1C 02 24 17 Serial Number ...

Page 6: ...tallation and Setting 3 2 1 Install driver 3 2 2 Set the display area 6 2 3 Handwriting area correspondence 7 2 4 More touch settings 9 3 Troubleshooting 11 3 1 Screen problems 11 3 2 Problems of interactive electromagnetic pen 12 4 Product Specification 13 4 1 Screen 13 4 2 Interactive electromagnetic pen 14 5 Appendix 15 5 1 Replace the pen tip 15 Customer Support 16 Limited Warranty 17 ...

Page 7: ...tromagnetic pen Pen tip x 3 Pen tip replacement tool Pen rope Quick Start Guide Driver and instructions disk Warranty card only Chinese zone For any part flaws or defects please consult the original product dealer 1 2 Product overview 1 2 1 Front view and side view Display and electromagnetic pen touch area Pen jack USB output interface Silicone pen slot ...

Page 8: ... please don t open the enclosure which exists electric shock hazard Please contact with the service personnel for any problem 1 2 3 Interactive electromagnetic pen The interactive electromagnetic pen is made with electromagnetic resonance technology and does not require batteries ...

Page 9: ...3 2 Installation and Setting 2 1 Install driver Connect the device and PC NB with attached USB cable and plug in the power adapter as shown below ...

Page 10: ...k and click and install DisplayLink xx exe at Windows 2 Click Agree to start the installation Then the installer will be automatically completed 2 1 2 Install handwriting driver 1 Open the driver disk click and install viewsonic xx exe at Windows Pen Display Manager will appear on the start page immediately ...

Page 11: ...5 2 Then complete all steps as per the setting guide 3 You must reboot the computer after the installation is completed ...

Page 12: ...e Displays option 2 Multiple Displays provides 4 display options a Synchronous display on these displays mirror display mode will be changed to main screen and copied screen with same resolution b Extend these displays extend the display to the right preset setting c Display the desktop on 1 only only display the desktop of main screen d Display the desktop on 2 only only display the desktop of ex...

Page 13: ...lect the Pen Display to 2 4 Close the window to save the changes Note the electromagnetic pen supports multistage pressure When drawing with pressure please select one pressure sensing tool from tool palette of the application When you press the pen tip slightly the electromagnetic pen will display light colored or thin line and when you press the pen tip heavily the electromagnetic pen will displ...

Page 14: ...n option when operating the items on the screen with electromagnetic pen you can adjust the action of each electromagnetic pen and the setting of electromagnetic pen button b Flicks using pen gesture can perform the action quickly and easily with electromagnetic pen on the tablet PC c Handwriting you can select Use automatic learning or Don t use automatic learning and delete any previously Collec...

Page 15: ...g These settings can be used to customize the following input panel functions of tablet PC z z Handwriting setting of stroke thickness and writing line spacing z z Ink to text conversion handwriting recognition setting z z Text completion AutoComplete setting and Predictive text setting z z Advanced Action gesture setting ...

Page 16: ... move the mouse and reboot the system Confirm whether the computer is starting up In case of laptop please confirm whether the outer link RGB output is selected Check whether DisplayLink driver is installed Screen completely dark Long time operation will decrease backlight efficiency and may affect the screen brightness Image noise Other electrical devices may trigger electrical disturbances Image...

Page 17: ...tall the driver Pen tip is too short Please check whether the pen tip is too short If yes please replace the pen tip Abnormal cursor movement Remove the disturbances caused by adjacent electrical devices Try to reboot the computer to confirm Confirm both ends of USB cable are connected to PC Note please don t open the enclosure electric shock hazard For assistance please contact local technical su...

Page 18: ...Response time Tr Tf 25ms Connector USB USB x1 User control Control key NA Power supply Input 5V DC Output NA Power consumption Start up 5 0W 5V DC 1A sleep 1 0W Body Equipment dimension 180mm x 145mm x 23mm Equipment weight Net weight 0 34kg total weight 0 7 kg Environment Temperature range Operation 0 C 40 C Storage 20 C 60 C Relative humidity Operation 20 80 Storage 10 90 ...

Page 19: ...acking velocity 250 PPS dots per second Pressure sensing Class 2048 Accuracy rating 0 5mm center 1mm edges and corners Readable height 5 15mm Electromagnetic pen Model Pressure sensing wireless Inclination of detectable pressure sensitive pen Inclination range 45 Button No button Pen tip Replaceable Note The specification is subject to change without prior notice ...

Page 20: ...ced to the back up tip Please replace according to the following steps 1 Pull out the pen tip from electromagnetic pen straightly with tool 2 Insert new pen tip into the handwriting pen and then push in the pen tip untill the tip does not move Note The product comes attached with a pen tip replacement tool ...

Page 21: ... America Columbia www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Latin America Mexico www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Nexus Hightech Solutions Cincinnati 40 Desp 1 Col De los Deportes Mexico D F Tel 55 6547 6454 55 6547 6484 Other places please refer to http www viewsonic com la soporte...

Page 22: ...uch as electrical power fluctuations or failure e Use of supplies or parts not meeting ViewSonic s specifications f Normal wear and tear g Any other cause which does not relate to a product defect 3 Any product exhibiting a condition commonly known as image burn in which results when a static image is displayed on the product for an extended period of time 4 Removal installation one way transporta...

Page 23: ... This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limitations on implied warranties and or do not allow the exclusion of incidental or consequential damages so the above limitations and exclusions may not apply to you Sales outside the U S A and Canada For warranty information and service on ViewSonic products ...

Page 24: ......

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