ViewSonic Pocket PC
81
Chapter
9: Troubleshooting
and Maintenance
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Reset the
V38r
CAUTION:
You loose all customization in DRAM (like files, programs,
and settings) with a Cold or Warm reset. As a precaution, before
removing the battery, we recommend that you drag any changed files
that you want to protect to the device’s
Permanent Storage
folder.
Cold Reset
If your
V38r
locks up or does not respond to the stylus, remove the main
battery. Open and remove the back cover by turning the latch as shown
on page 9. Then take out the battery.
Warm Reset
A warm reset may be required on rare occasions where your V38r
completely locks up. To do a warm reset, press and hold both the
POWER BUTTON and the HOME button for four (4) seconds.
Firmware Image Upgrade
From time to time ViewSonic may offer a firmware image upgrade for
V38r
hardware users. For current information visit our web site at
viewsonic.com
or check with your IT Administrator.