ViewSonic VA1947a-LED User Manual Download | Manualshive

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ViewSonic

VA1947a-LED/VA1947ma-LED

18

Customer Support

For technical support or product service, see the table below or contact your reseller.

NOTE:

You will need the product serial number.

Country/Region

Website

T = Telephone
F = FAX

Email

Australia/New Zealand www.viewsonic.com.au

AUS= 1800 880 818
NZ= 0800 008 822

service@au.viewsonic.com

Canada

www.viewsonic.com

T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-3757

service.ca@viewsonic.com

Europe

www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/

Hong Kong

www.hk.viewsonic.com

T= 852 3102 2900

service@hk.viewsonic.com

India

www.in.viewsonic.com

T= 1800-266-0101

service@in.viewsonic.com

Ireland (Eire)

www.viewsoniceurope.com
/uk/

www.viewsoniceurope.com/
uk/support/call-desk/

service_ie@viewsoniceurope.
com

Korea

www.kr.viewsonic.com

T= 080 333 2131

service@kr.viewsonic.com

Latin America
(Argentina)

www.viewsonic.com/la/

T= 0800-4441185

soporte@viewsonic.com

Latin America (Chile)

www.viewsonic.com/la/

T= 1230-020-7975

soporte@viewsonic.com

Latin America
(Columbia)

www.viewsonic.com/la/

T= 01800-9-157235

soporte@viewsonic.com

Latin America (Mexico) www.viewsonic.com/la/

T= 001-8882328722

soporte@viewsonic.com

Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico

Latin America (Peru)

www.viewsonic.com/la/

T= 0800-54565

soporte@viewsonic.com

Macau

www.hk.viewsonic.com

T= 853 2870 0303

service@hk.viewsonic.com

Middle East

ap.viewsonic.com/me/

Contact your reseller

service@ap.viewsonic.com

Puerto Rico & Virgin
Islands

www.viewsonic.com

T= 1-800-688-6688 (English)
T= 1-866-379-1304 (Spanish)
F= 1-909-468-3757

service.us@viewsonic.com
soporte@viewsonic.com

Singapore/Malaysia/
Thailand

www.viewsonic.com.sg

T= 65 6461 6044

service@sg.viewsonic.com

South Africa

ap.viewsonic.com/za/

Contact your reseller

service@ap.viewsonic.com

United Kingdom

www.viewsoniceurope.com
/uk/

www.viewsoniceurope.com/
uk/support/call-desk/

service_gb@viewsoniceurope
.com

United States

www.viewsonic.com

T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-3757

service.us@viewsonic.com

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Summary of Contents for VA1947a-LED

Page 1: ...istering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website Antes de operar su equipo lea cuidadosamente las instrucciones en este man...

Page 2: ...on 4 Getting Started Package Contents 5 Precautions 5 Quick Installation 6 Wall Mounting Optional 7 Using the LCD Display Setting the Timing Mode 8 OSD and Power Lock Settings 8 Adjusting the Screen Image 9 Main Menu Controls 12 Other Information Specifications 16 Troubleshooting 17 Customer Support 18 Cleaning the LCD Display 19 Limited Warranty 20 Mexico Limited Warranty 22 ...

Page 3: ...EU member states The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2002 96 EC WEEE The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste but use the return and collection systems according to local law ...

Page 4: ...s two blades and a third grounding prong The wide blade and the third prong are provided for your safety If the plug does not fit into your outlet consult an electrician for replacement of the outlet 10 Protect the power cord from being tread upon or pinched particularly at the plug and the point where if emerges from the equipment Be sure that the power outlet is located near the equipment so tha...

Page 5: ...s are 1 Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not specifically mentioned in the Annex of RoHS Directive 2 Lead in glass of cathode ray tubes electronic components fluorescent tubes and electronic ceramic parts e g piezoelectronic devices 3 Lead in high temperature type solders i e lead based alloys containing 85 by weight or more lead 4 Lead as an allo...

Page 6: ...document may change without notice No part of this document may be copied reproduced or transmitted by any means for any purpose without prior written permission from ViewSonic Corporation Product Registration To meet your future needs and to receive any additional product information as it becomes available please register your product on the Internet at www viewsonic com The ViewSonic Wizard CD ...

Page 7: ... install both the INF and ICM files Precautions Sit at least 18 from the LCD display Avoid touching the screen Skin oils are difficult to remove Never remove the rear cover This LCD display contains high voltage parts You may be seriously injured if you touch them Avoid exposing the LCD display to direct sunlight or another heat source Orient the LCD display away from direct sunlight to reduce gla...

Page 8: ...our computer does not have a CD ROM drive please refer to Customer Support page Wait for the CD ROM to auto start NOTE If the CD ROM does not auto start double click on the CD ROM icon in the Windows Explorer then double click on viewsonic exe Follow the on screen instructions 5 Windows users Set the timing mode resolution and refresh rate Example 1366 x 768 60 Hz For instructions on changing the ...

Page 9: ...ower button is turned Off then disconnect the power cord Step 2 Lay the LCD display face down on a towel or blanket Step 3 Remove the base and the plastic cover from the back of the stand Step 4 Remove the three screws attaching the stand Step 5 Attach the mounting bracket from the VESA compatible wall mounting kit 100 mm x 100 mm distance using screws of correct length Step 6 Attach the LCD displ...

Page 10: ...refresh rate See your graphic card s user guide for instructions WARNING Do not set the graphics card in your computer to exceed the maximum refresh rate of 75Hz doing so may result in permanent damage to your LCD display OSD and Power Lock Settings OSD Lock Press and hold 1 and the up arrow S for 10 seconds If any buttons are pressed the message OSD Locked will display for 3 seconds OSD Unlock Pr...

Page 11: ...efined in Main Menu Controls on page 12 VA1947a LED Main Menu with OSD controls Scrolls through menu options and adjusts the displayed control Brightness T Contrast S Displays the control screen for the highlighted control Also toggles between two controls on some screens Also a shortcut to Auto Image Adjust Power light Blue ON Orange Power Saving Standby Power On Off Displays the Main Menu or exi...

Page 12: ...played control Audio Adjust T Brightness Contrast S Displays the control screen for the highlighted control Also toggles between two controls on some screens Also a shortcut to Auto Image Adjust Power light Blue ON Orange Power Saving Standby Power On Off Displays the Main Menu or exits the control screen and saves adjustments ...

Page 13: ... the up S or down T buttons 5 To save the adjustments and exit the menu press button 1 twice The following tips may help you optimize your display Adjust the computer s graphics card so that it outputs a 1366 x 768 60Hz video signal to the LCD display Look for instructions on changing the refresh rate in the graphics card s user guide If necessary make small adjustments using H POSITION and V POSI...

Page 14: ...ge NOTE Auto Image Adjust works with most common video cards If this function does not work on your LCD display then lower the video refresh rate to 60 Hz and set the resolution to its pre set value Contrast adjusts the difference between the image background black level and the foreground white level Brightness adjusts background black level of the screen image Audio Adjust for VA1947ma LED only ...

Page 15: ...y intended Enabling the sRGB setting will cause the Contrast and Brightness adjustments to be disabled 9300K Adds blue to the screen image for cooler white used in most office settings with fluorescent lighting 7500K Adds blue to the screen image for cooler white used in most office settings with fluorescent lighting 6500K Adds red to the screen image for warmer white and richer red 5000K Adds red...

Page 16: ...ate vertical frequency NOTE VESA 1366 x 768 60Hz recommended means that the resolution is 1366 x 768 and the refresh rate is 60 Hertz Manual Image Adjust displays the Manual Image Adjust menu H V Position Horizontal Vertical Position moves the screen image left or right and up or down H Size Horizontal Size adjusts the width of the screen image Fine Tune sharpens the focus by aligning text and or ...

Page 17: ...se OSD Position allows the user to move the OSD menus and control screens OSD Timeout sets the length of time the OSD screen is displayed For example with a 15 second setting if a control is not pushed within 15 seconds the display screen disappears OSD Background allows the user to turn the OSD background On or Off Auto Power Off if enabled will power off the display automatically when no signal ...

Page 18: ...ecommended and supported 1366 x 768 60 Hz 1360 x 768 60 Hz 1280 x 1024 60 75 Hz 1280 x 960 60 75 Hz 1280 x 800 60 75 Hz 1024 x 768 60 70 72 75 Hz 800 x 600 56 60 72 75 Hz 640 x 480 60 75 Hz 720 x 400 70 Hz Power Voltage 100 240 VAC 50 60 Hz auto switch Display area Full Scan 409 8 mm H x 230 4 mm V 16 1 H x 9 1 V Operating conditions2 Temperature Humidity Altitude 32 F to 104 F 0 C to 40 C 10 to 9...

Page 19: ...ack of the computer If the other end of the video cable is not attached permanently to the LCD display tightly secure it to the LCD display Adjust brightness and contrast If you are using an Macintosh older than G3 you need a Macintosh adapter Wrong or abnormal colors If any colors red green or blue are missing check the video cable to make sure it is securely connected Loose or broken pins in the...

Page 20: ... com Latin America Columbia www viewsonic com la T 01800 9 157235 soporte viewsonic com Latin America Mexico www viewsonic com la T 001 8882328722 soporte viewsonic com Renta y Datos 29 SUR 721 COL LA PAZ 72160 PUEBLA PUE Tel 01 222 891 55 77 CON 10 LINEAS Electroser Av Reforma No 403Gx39 y 41 97000 Mérida Yucatán Tel 01 999 925 19 16 Other places please refer to http www viewsonic com la soporte ...

Page 21: ...nto a clean soft lint free cloth and wipe the screen To clean the case 1 Use a soft dry cloth 2 If the case still not clean apply a small amount of a non ammonia non alcohol based mild non abrasive detergent onto a clean soft lint free cloth then wipe the surface Disclaimer ViewSonic does not recommend the use of any ammonia or alcohol based cleaners on the LCD display screen or case Some chemical...

Page 22: ...he product d Causes external to the product such as electrical power fluctuations or failure e Use of supplies or parts not meeting ViewSonic s specifications f Normal wear and tear g Any other cause which does not relate to a product defect 3 Any product exhibiting a condition commonly known as image burn in which results when a static image is displayed on the product for an extended period of t...

Page 23: ...onic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limitations on implied warranties and or do not allow the exclusion of incidental or consequential damages so the above limitations and exclusions may not apply to you Sales outside the U S A and Canada For warranty information and servic...

Page 24: ...ustomer Support Please refer to the attached Customer Support page You will need to provide your product s serial number so please record the product information in the space provided below on your purchase for your future use Please retain your receipt of proof of purchase to support your warranty claim For Your Records Product Name ________________________________ Model Number __________________...

Page 25: ...tación C Magisterio 3321 Col Magisterial Chihuahua Chih Tel 4136954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com Distrito Federal QPLUS S A de C V Av Coyoacán 931 Col Del Valle 03100 México D F Tel 01 52 55 50 00 27 35 E Mail gaco...

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