ViewSonic VFM820, User Manual

7

Mexico Limited Warranty

VIEWSONIC Digital Photo Frame

What the warranty covers: 

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty 
period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its 
sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or 
refurbished parts or components.

How long the warranty is effective: 

ViewSonic Digital Photo Frame are warranted for 1 year for labor from the date of the first customer purchase. 

Who the warranty protects: 

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover: 

1.  

 Any product on which the serial number has been defaced, modified or removed. 

2.  

  Damage, deterioration or malfunction resulting from:

a.   Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or 

failure to follow instructions supplied with the product.

b.   Repair or attempted repair by anyone not authorized by ViewSonic.

c.    Causes external to the product, such as electric power fluctuations or failure.

d.   Use of supplies or parts not meeting ViewSonic’s specifications.

e.  Normal wear and tear. 

f. 

 Any other cause which does not relate to a product defect.

3.  

 Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is 
displayed on the product for an extended period of time.

How to get service:

For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached 

Customer Support page). You will need to provide your product’s serial number, so please record the product information in 

the space provided below on your purchase for your future use.  Please retain your receipt of proof of purchase to support your 
warranty claim.
For Your Records
Product Name                          Model Number:                         Document Number:                          Serial Number:                            
Purchase Date:                          Extended Warranty                          Purchase?                          (Y/N)
If so, what date does warranty expire?                                                                                                   
1. 

 To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your 
address, (d) a description of the problem, and (e) the serial number of the product.

2. 

 Take or ship the product in the original container packaging to an authorized ViewSonic service center.

3. 

Round trip transportation costs for in-warranty products will be paid by ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied 

warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

1. 

 Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of 

the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business 

relationships, or other commercial loss, even if advised of the possibility of such damages.

2. 

 Any other damages, whether incidental, consequential or otherwise.

3. 

Any claim against the customer by any other party.

4. 

Repair or attempted repair by anyone not authorized by ViewSonic.