ViewSonic
VNB131
31
Troubleshooting
1. Where are the webcam captures stored by default?
By default webcam captures are saved to C:\Documents and Settings\All Users\
Application Data\Microsoft\WIA\{6BDD1FC6-810F-11D0-BEC7-08002BE1092F}\0001
folder.
2. How to use the embedded numeric keypad?
Press <Fn>+<Ins NumLK> to turn the Numeric Lock on, now you can use the
Embedded Numeric Keypad.
3. Why can’t I see pop-up icons when using Fn+ function key combinations, although
the functions work good?
You need to install SoftwareCenter software bundled with your ViewBook Pro.
4. The screen becomes blank while the computer is on. Why is that?
Your screen saver or power management may be active. Do one of the following to
exit from the screen saver or to resume from the Sleep or Hibernate modes:
a) Press any key;
b) Touch the touch pad;
c) Press the power button.
5. I am trying to turn on my ViewBook Pro, but nothing appears on the screen.
Please confirm the following:
a) The battery is installed;
b) The power adapter is connected to the computer and to the AC power wall outlet.
c) The computer power is on. (Press the power button again for confirmation.)
If after following these steps the screen is still blank, please contact ViewSonic
customer service.
6. Keyboard Issues: a number appears when you type a letter.
The numeric lock function is on. To disable it, press <Fn> + <Ins NumLK> key.
7. Sound issues: no sound output comes out of the speakers even when the volume is
turned up.
Please make sure that:
The mute function is off;
The headphone jack is not used;
Speakers are selected as a playback device.
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