ViewSonic VS17000, User Manual

Page 1: ...g your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website Antes de operar su equipo lea cu idadosamente las instrucciones en este manual ...

Page 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confident that the ViewSonic product you have chosen will serve you well Once again thank you for choosing ViewSonic ...

Page 3: ...on 9 2 5 Power On 10 2 6 Driver Installation Windows 10 Setup 11 3 Adjusting the Screen Image 12 3 1 Setting the Timing Mode 12 3 2 Using the Control Panel 13 4 OSD Menu Introduction 16 4 1 OSD Menu Tree 16 4 2 OSD Menu Explanation 23 4 3 Monitor Setting Management 28 5 Specifications 29 6 Troubleshooting 31 7 Cleaning and Maintenance 32 Safe Cleaning Practices 32 ...

Page 4: ...tatement 35 8 3 CE Conformity for European Countries 35 8 4 Declaration of RoHS2 Compliance 36 8 5 Indian Restriction of Hazardous Substances 38 8 6 Product Disposal at End of Product Life 38 9 Copyright Information 39 Customer Service 41 Limited Warranty 44 Mexico Limited Warranty 49 ...

Page 5: ... expose the monitor to rain or moisture 9 Avoid exposing the monitor to direct sunlight or other sources of sustained heat Do not install near any heat sources such as radiators heat registers stoves or other devices including amplifiers that may increase the temperature of the monitor to dangerous levels 10 Clean with a soft dry cloth If further cleaning is required see Cleaning the Display in th...

Page 6: ... to force the plug into the outlet 17 When connecting to a power outlet DO NOT remove the ground prong Please ensure grounding prongs are NEVER REMOVED 18 Protect the power cord from being treaded upon or pinched particularly at the plug and at the point where it emerges from the equipment Be sure that the power outlet is located near the equipment so that it is easily accessible 19 Only use attac...

Page 7: ...rate normally or has been dropped 23 Excessive sound pressure from ear headphones can cause hearing damage hearing loss 24 Adjustment of the volume control as well as the equalizer may increase the ear headphones output voltage and therefore the sound volume level 25 The factors influencing the ear headphones output other than those specified by the manufacturer e g operating system equalizer soft...

Page 8: ...t easier for you to verify your product and repair refund and or return your product to you If you have any problems with your product or questions that have not been addressed in the User Guide please contact customer service for help Important Save the original box and all packing material for your future shipping needs NOTE The word Windows in this user guide refers to Microsoft Windows operati...

Page 9: ...r monitor package includes Monitor Power cord Video cable1 Audio cable Quick Start Guide NOTE 1 The video cables included in your package may vary depending on your country Please contact your local reseller for more information ...

Page 10: ...t output This area should include all I O connection options as well as the power input connector Expanded in 2 4 3 Kensington security slot Expanded in 2 3 section B 4 VESA wall mounting This area on the back of the monitor For the VESA wall mounting installation steps please see 2 3 section A for additional instructions ...

Page 11: ...mounted to a wall mounted display do the following 1 Find VESA compatible wall mounting kit which meets the quaternions in section Specifications 2 Verify that the power button is turned Off then disconnect the power cord 3 Lay the display face down on a towel or blanket 4 Remove the base Screws removal might be required 5 Attach the mounting bracket from the wall mounting kit using screws of the ...

Page 12: ...located on the back side of the monitor For more information on installation and usage please visit the Kensington website at http www kensington com Below is an example of setting up the Kensington lock on a table for your reference This picture is for reference only ...

Page 13: ...necessary 3 Connect the signal cables from the LCD monitor to the computer Macintosh users Models older than G3 require a Macintosh adapter Attach the adapter to the computer and plug the video cable into the adapter To order a ViewSonic Macintosh adapter contact ViewSonic Customer Support Power Connector HDMI Audio out D SUB Audio in DP ...

Page 14: ...1 13 15 17 19 2 4 6 8 10 12 14 16 18 20 1 3 5 7 9 1 1 1 3 1 5 1 7 1 9 2 4 6 8 1 0 1 2 1 4 1 6 1 8 2 0 3 B Power Cable and AC DC adapter if required Connect the female connector of AC power cord to the power connector of monitor and the AC plug of AC power cord to the AC outlet 2 5 Power On Turn On LCD Monitor and Computer Turn ON the LCD Monitor then turn ON the computer This particular order LCD ...

Page 15: ...play Settings screen resolution window There you can verify your ViewSonic monitor has been recognized by your PC in the Color Management section of your advanced settings VX4380 SERIES VX4380 SERIES icm If your PC has not auto detected the monitor but is still functioning you can download the driver from ViewSonic website and install it then restart your computer and follow the steps above again ...

Page 16: ...ion setting to match your monitor s native resolution This will provide you with your best usage experience If you have difficulty setting the resolution or you do not see recommended resolution as an available option you may need a newer video card driver Contact your computer or video card manufacturer to obtain the latest driver If necessary make small adjustments using H POSITION and V POSITIO...

Page 17: ...mbol explanation The bezel symbol explanation is stated below Standby Power On Off NOTE Power light White ON Orange Power Saving Display the Menu by pressing any square button Shortcut Key 1 This is a Shortcut key The default setting is Volume Keep pushing for 5 seconds user can select one of the followings Volume Blue Light Filter Game Mode Aspect Ratio and Color Temperature to set the default of...

Page 18: ... back or revert back to the previously selected menu Information shortcut select button which gives users access to the information of the monitor currently in use Main menu icon that allows users to access the main menu Hold down the icon for a few seconds to turn off the main menu Left and right icons toggle your selected choice horizontally OSD quick menu selector which increases or decreases t...

Page 19: ... in the setup menu 2 After pressing one of the key botton you will see options appear for quick access ViewMode Option Contrast Brightness Option Input Select Option Main Menu Access Exit 3 After the desired menu control is selected use the symbols to navigate and adjust the monitor to your specified preference Each menu function is explained in further detail in 4 2 OSD Explanation 4 To save the ...

Page 20: ... and pertaining functions please refer to the 4 2 OSD explanation below The OSD tree visually represents the complete OSD menu that can be accessed by your monitor If you aren t sure where an option function is or cannot locate a specific feature please utilize the OSD tree below ...

Page 21: ...17 Startup Menu ViewMode Standard Game FPS RTS MOBA Custom Movie Web Text MAC Mono Contrast Brightness Contrast 0 100 Brightness 0 100 Input Select D Sub HDMI DisplayPort Menu Exit OSD off ...

Page 22: ...920 x 1080 60Hz DISPLAYPORT D Sub HDMI Setup Menu Color Adjust View Mode Manual Image Adjust Input Select Audio Adjust Menu Input Select D Sub HDMI DisplayPort Audio Volume Mute On Off Audio Intput Audio In HDMI DisplayPort ...

Page 23: ...19 Menu ViewMode Standard Game FPS RTS MOBA Custom Black Stabilization 0 100 Advanced DCR 0 25 50 75 100 Low Input Lag On Off Response Time Standard Advanced Ultra Fast Reset Movie Web Text MAC Mono ...

Page 24: ...axis Color Hue Red Green Blue Cyan Magenta Yellow Saturation Red Green Blue Cyan Magenta Yellow Color Temperature SRGB Bluish Cool Native Warm User Color Red Green Blue Color Space Auto RGB YUV Color Range Auto Full Range Limited Range Gamma 1 8 2 0 2 2 2 4 2 6 2 8 ...

Page 25: ...Horizontal Position 0 100 Vertical Position 0 100 Fine Tune 0 100 Sharpness Blue Light Filter Aspect Ratio 1 1 4 3 Fill Aspect Ratio Full Screen Overscan On Off Black Stabilization 0 100 Advanced DCR 0 25 50 75 100 Low Input Lag On Off Response Time Standard Advanced Ultra Fast ...

Page 26: ...lue Light Filter Game Mode Aspect Ratio Color Temperature Resolution Notice On Off Information OSD Timeout OSD Background On Off Power Indicator On Off Auto Power Off On Off Sleep 30 Minutes 45 Minutes 60 Minutes 120 Minutes Off ECO Mode Standard Optimize Conserve DisplayPort1 1 On Off Auto Detect On Off DDC CI On Off Memory Recall ...

Page 27: ...CR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene and make the white whiter in a bright environment Auto Detect If current input source is no signal monitor will automatically switch to next input option This function on some model is disabled by default B Black stab...

Page 28: ...tal cameras and the Internet NATIVE Native is a default color temperature Recommended for general graphic design and regular use Contrast Adjusts the difference between the image background black level and the foreground white level Custom Providing even more support three customizable Custom settings are available to help match individual preferences and adapt to every type of game on the market ...

Page 29: ...en blue cyan magenta and yellow I Information Displays the timing mode video signal input coming from the graphics card in the computer the LCD model number the serial number and the ViewSonic website URL See your graphics card s user guide for instructions on changing the resolution and refresh rate vertical frequency NOTE VESA 1024 x 768 60Hz example means that the resolution is 1024 x 768 and t...

Page 30: ...o adjust the aspect ratio of the input signal received by your monitor to adjust the image so it appears on the monitor R Response time Adjusts the response time creating smooth images without streaking blurring or ghosting A low response time is perfect for the most graphic intense gaming and provides amazing visual quality while watching sports or action movies Setting the menu to Ultra Fast is ...

Page 31: ...ions so users do not have to reopen the menu Sharpness Adjusts the sharpness and picture quality of the monitor V ViewMode ViewSonic s unique ViewMode feature offers Game Movie Web Text and Mono presets These presets are specifically designed to deliver an optimized viewing experience for different screen applications ...

Page 32: ...ator is the light that displays whether the monitor is on or off Auto Power Off Selecting Auto Power Off allows the monitor to shut its power off after a certain amount of time Sleep This setting allows users to adjust the time of inactivity before the monitor goes on a reduced power mode The screen will be on sleep mode during this time Eco Mode Allows users to choose between various modes based ...

Page 33: ... 83 KHz Fh HDMI DisplayPort 24 99 KHz FV VGA 50 75 Hz FV HDMI DisplayPort 24 75 Hz Compatibility PC Up to 2560 x 1440 Non interlaced Macintosh1 Power Macintosh up to 2560 x 1440 Supported by limited graphic cards Resolution Recommended 2560 x 1440 60Hz Supported 1920 x 1080 60 Hz 1680 x 1050 60 Hz 1280 x 1024 60 75 Hz 1440 x 900 60 Hz 1024 x 768 60 70 75 Hz 800 x 600 56 60 72 75 Hz 640 x 480 60 72...

Page 34: ...ole pattern W x H mm Interface Pad W x H x D Pad Hole Screw Q ty Specification 14kg 100mm x 100mm 115 mm x 115 mm x 2 6 mm Ø 5mm 4 piece M4 x 10mm Weight Physical 15 5 IB 7 03 kg Power saving modes On 60 W Typ 65W Max White LED Off 0 5W 1 Macintosh computers may require a ViewSonic Macintosh adapter To order an adapter contact ViewSonic 2 Do not set the graphics card in your computer to exceed the...

Page 35: ... computer If the other end of the video cable is not attached permanently to the display properly secure it to the display Adjust brightness and contrast If you are using an Macintosh older than G3 you need a Macintosh adapt Wrong or abnormal colors If any colors red green or blue are missing check the video cable to make sure it is securely connected Loose or broken pins in the cable connector co...

Page 36: ...ree cloth This removes dust and other particles 2 If the screen is still not clean apply a small amount of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth and wipe the screen To clean the case 1 Use a soft dry cloth 2 If the case is still not clean apply a small amount of a non ammonia non alcohol based mild non abrasive detergent onto a clean soft lint free cloth the...

Page 37: ...display screen or case Some chemical cleaners have been reported to damage the screen and or case of the display ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners Caution Handle the monitor on the edges only Clean with water on a soft cotton cloth only ...

Page 38: ...his equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning t...

Page 39: ...Voltage Directive 2014 35 EU Following information is only for EU member states The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012 19 EU WEEE The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste but use the return and collection systems according to local law ...

Page 40: ...nces in electrical and electronic equipment RoHS2 Directive and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee TAC as shown below Substance Proposed Maximum Concentration Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0 1 Polybrominated dip...

Page 41: ...um 5 mg per lamp 3 Long length 1 500 mm maximum 13 mg per lamp 2 Lead in glass of cathode ray tubes 3 Lead in glass of fluorescent tubes not exceeding 0 2 by weight 4 Lead as an alloying element in aluminium containing up to 0 4 lead by weight 5 Copper alloy containing up to 4 lead by weight 6 Lead in high melting temperature type solders i e lead based alloys containing 85 by weight or more lead ...

Page 42: ...ding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule 8 6 Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and living green Thank you for being part of Smarter Greener Computing Please visit ViewSonic website to learn more USA Canada http www viewsonic com company green recycle program Europe http w...

Page 43: ... Protection Agency EPA As an ENERGY STAR partner ViewSonic Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material or the performance or use of this produc...

Page 44: ...ailand www ap viewsonic com T 65 6461 6044 service sg viewsonic com Europe Europe www viewsoniceurope com http www viewsoniceurope com eu support call desk Arabia ap viewsonic com me المحلي بالبائع اتصل България www viewsoinceurope com http www viewsoniceurope com eu support call desk service_bg viewsoniceurope com Hrvatska www viewsoinceurope com http www viewsoniceurope com eu support call desk ...

Page 45: ...Latinoamérica México www viewsonic com la T 001 8882328722 soporte viewsonic com Italia e altri paesi di lingua italiana in Europa www viewsoniceurope com http www viewsoniceurope com eu support call desk service_it viewsoniceurope com Polska i inne kraje Europy Centralnej www viewsoniceurope com http www viewsoniceurope com eu support call desk service_pl viewsoniceurope com Portugal www viewsoni...

Page 46: ...ic com T 1 866 463 4775 service ca viewsonic com Latin America www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Middle East ap viewsonic com me Contact your reseller service ap viewsonic com Puerto Rico Virgin Islands www viewsonic com T 1 800 688 6688 English C http www viewsonic com la soporte servicio tecnico service us viewsonic com soporte viewso...

Page 47: ...l be covered by the balance of the time remaining on the customer s original limited warranty and the warranty period will not be extended ViewSonic provides no warranty for any third party software whether included with the product or installed by the customer installation of any unauthorized hardware parts or components e g Projector Lamps Please refer to What the warranty does not cover section...

Page 48: ... occurring during repair or replacement 5 Any damage of the product due to shipment 6 Removal or installation of the product 7 Causes external to the product such as electric power fluctuations or failure 8 Use of supplies or parts not meeting ViewSonic s specifications 9 Normal wear and tear 10 Failure of owner to perform periodic product maintenance as stated in User Guide such as cleaning of us...

Page 49: ...omer Support page You will need to provide your product s serial number 2 To obtain warranty service you will be required to provide a the original dated sales slip b your name c your address d a description of the problem and e the serial number of the product 3 Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic 4 For addition...

Page 50: ...or other commercial loss even if advised of the possibility of such damages 2 Any other damages whether incidental consequential or otherwise 3 Any claim against the customer by any other party 4 Repair or attempted repair by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some st...

Page 51: ...ewSonic dealer The warranty period for this product in mainland China Hong Kong Macao and Taiwan Excluded is subject to the terms and conditions of the Maintenance Guarantee Card For users in Europe and Russia full details of warranty provided can be found in www viewsoniceurope com under Support Warranty Information Display Warranty Term Template In UG VSC_TEMP_2007 ...

Page 52: ...ll at its sole option repair or replace the product with a like product Replacement product or parts may include remanufactured or refurbished parts or components accessories How long the warranty is effective ViewSonic LCD displays are warranted for between 1 and 3 years depending on your country of purchase for all parts including the light source and for all labour from the date of the first co...

Page 53: ...ailure to follow instructions supplied with the product b Causes external to the product such as electrical power fluctuations or failure c Use of supplies or parts not meeting ViewSonic s specifications d Normal wear and tear e Any other cause which does not relate to a product defect 3 Any product exhibiting a condition commonly known as image burn in which results when a static image is display...

Page 54: ...ecords Product Name _______________ Model Number ____________ Document Number ____________Serial Number _____________ Purchase Date _________Extended Warranty Purchase __ Y N If so what date does warranty expire ______________________ 1 To obtain warranty service you will be required to provide a the original dated sales slip b your name c your address d a description of the problem and e the seri...

Page 55: ...Sonic shall not be liable for 1 Damage to other property caused by any defects in the product damages based upon inconvenience loss of use of the product loss of time loss of profits loss of business opportunity loss of goodwill interference with business relationships or other commercial loss even if advised of the possibility of such damages 2 Any other damages whether incidental consequential o...

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