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FREQUENTLY ASKED QUESTIONS
What to do if the device is not working?
- Check if the battery is charged
- Check if the device is turned on properly
- Try restart the device
- If the problem persists, contact the service
What to do when the vibrations occasionally stop?
This product has built-in smart vibration technology, which means that the device has two
sensing lines – one has to be in contact with your hand and the other with your skin. Only
in this case the device works properly. If the contact is interrupted, the vibrations stop.
May this product be used this every day ?
Yes, the intensity of the vibrations and the heating are designed for everyday use.
I suffer from allergies, can I use this device?
Yes, this device is made of non-hazardous material.
What is the most suitable time of everyday massage?
The optional time of usage is 3x 5-10 minutes.